ZipRecruiter

Log In

1

Resident Relations Manager Jobs in Wisconsin (NOW HIRING)

Steve Brown Apartments

Resident Relations Coordinator

Madison, WI · On-site

$20.25 - $26.25/hr

... residents: You'll respond to initial inquiries, provide showings, make sure turning apartments are ... As a locally owned, privately managed company, Steve Brown Apartments is dedicated to improving and ...

The Scion Group

... Relations & Community Experience Lead reputation management initiatives across review platforms and internal feedback channels. Mediate and resolve resident complaints with empathy and ...

next page

Showing results 1-20

All JobsResident Relations JobsResident Relations Manager JobsResident Relations Manager Jobs in Wisconsin

Resident Relations Manager information

See Wisconsin salary details

$9

$22

$37

How much do resident relations manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for resident relations manager in Wisconsin is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.77 per hour, depending on experience, location, and employer.

What is a resident relations manager?

Resident Relations Managers are professionals responsible for fostering positive relationships between residents and property management in apartment complexes, residential communities, or assisted living facilities. They address resident concerns, coordinate community events, handle complaints, and work to ensure a high level of resident satisfaction. Their role often involves communication, conflict resolution, and collaboration with maintenance and management teams to enhance the living experience for all residents.

How does a resident relations manager typically collaborate with other departments within a residential community?

A Resident Relations Manager works closely with maintenance, leasing, and property management teams to ensure residents’ needs are met efficiently. They often act as a liaison, communicating resident feedback and coordinating with maintenance to resolve issues quickly. Regular meetings with leasing staff help address occupancy concerns, while collaboration with property managers ensures community policies are upheld. This teamwork fosters a positive living environment and strengthens resident satisfaction.

What are the key skills and qualifications needed to thrive as a resident relations manager, and why are they important?

To thrive as a Resident Relations Manager, you need strong customer service skills, property management knowledge, and often a background in hospitality or real estate. Familiarity with property management software, CRM systems, and relevant certifications such as Certified Apartment Manager (CAM) are typically required. Exceptional communication, conflict resolution, and organizational skills help you build positive relationships and address resident concerns effectively. These skills and qualifications are crucial for ensuring resident satisfaction, retention, and smooth community operations.

What is the difference between Resident Relations Manager vs Leasing Consultant?

AspectResident Relations ManagerLeasing Consultant
Primary FocusMaintaining resident satisfaction and community engagementMarketing and leasing available units
Required CredentialsCustomer service experience, knowledge of property managementSales skills, leasing experience, knowledge of property features
Work EnvironmentResident interactions, community events, management oversightTouring units, processing applications, sales

The Resident Relations Manager focuses on building strong relationships with residents and ensuring their satisfaction, while the Leasing Consultant primarily handles marketing and leasing units. Both roles require customer service skills and knowledge of property management, but their daily tasks and objectives differ significantly.

How much do resident relations managers make in the US?

Resident Relations Managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on location, experience, and the size of the property or organization, and the role often requires strong communication and customer service skills.

What cities in Wisconsin are hiring for Resident Relations Manager jobs?

Cities in Wisconsin with the most Resident Relations Manager job openings:

Resident Relations Manager jobs near you

Resident Relations Coordinator

Steve Brown Apartments

Madison, WI • On-site

$42K - $45K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Job description

Steve Brown Apartments, a leader in Madison's rental market since 1980, is looking for a driven professional who wants to join our leasing team.
What You'll Do All Day.
In addition to focusing on sales and leasing apartments, you'll also spend a good portion of your day assisting your residents: You'll respond to initial inquiries, provide showings, make sure turning apartments are move-in ready, work resident events, review accounts, perform property inspections, and more. No two days will be the same!
What It Takes.
People who do best in this role are self-starters who are well-spoken, outgoing, genuine, motivated by results, and a little competitive. You'll need to work well on a team, know how to stay organized, and provide excellent customer service. At least one year of experience in a job with high-demand customers and a little hustle (e.g., retail, restaurant, or hospitality) is required, as is a bachelor's degree and a reliable car (to get to showings; with reimbursed mileage).
What You Get in Exchange.
This is an hourly paid position, including potential annual profit sharing and quarterly sales bonuses. You'll also benefit from our training and social events, recognition programs, complete medical and dental plans, supplemental insurance, paid time off, a company-matched 401k plan, rent discount, continuing education reimbursement and more! Our attentive leadership team works alongside you, developing rising rock stars for our internal promotion track.
When and Where We'll See You.
We have four department locations - one in Madison West/Middleton and three in the campus area: Lucky, Regent/Suburbs, and Downtown. Our leasing agents have a "home location" but often move around throughout the year. We're currently hiring for the Downtown and Lucky teams. As a full-time employee, you'll work Monday-Friday, 8:30 a.m. to 5 p.m., and occasional weekends during sales seasons or turnovers.
We're Unexpectedly Kind and Unapologetically Driven.
As a locally owned, privately managed company, Steve Brown Apartments is dedicated to improving and supporting the community we call home. We're champions for innovation, professionalism, and growth.
Our commitments to quality and service and our unwavering focus on providing our residents with a hassle-free living experience have made us one of Madison's favorite rental companies and a four-time winner of Madison Magazine's Best Places to Work. If you're looking for a company where hard work is tempered by play, you get to make a difference every day, and no two days are alike, apply now!
Our Application Process.
Applications and resumes are required. All potential candidates start with a 15-minute phone call, and those we'd like to meet are invited to interview on-site or virtually if you're not local. We typically interview each candidate at least two, sometimes three times before making an offer. We hire for the long-term, not for the moment, and take the time to get it right.

Apply