Resident Relations Manager Jobs in Oregon (NOW HIRING)

Aperto Property Management, Inc. (Aperto), is more than just a property management company. We are a team dedicated to excellence in the multifamily housing industry. Specializing in both conventional and affordable housing, our mission is clear: to set the gold standard in apartment management across the U.S., providing exceptional service, quality management, and superior results for our clients and residents.

What We Offer: Joining Aperto. means becoming part of a company that values growth, empowerment, and success. Our property management platform supports a full range of services, from new lease-ups to stabilized assets and acquisition rehabs, ensuring comprehensive and expert support for our properties. We're committed to providing a work environment where learning, development, and a positive culture are at the heart of everything we do.

About the Role: We are excited to invite an experienced Community Manager with Tax Credit and Section 8 experience to join our growing team in Portland, OR. In this role, you will oversee all aspects of property management across 100+ units. This position requires a strong understanding of affordable housing programs, particularly LIHTC, and the ability to lead across multiple sites with confidence and consistency. In this role, you will oversee all aspects of property management, including leasing, resident relations, and compliance. This position requires a strong understanding of affordable housing programs, particularly LIHTC.

You'll be responsible for maintaining a positive community atmosphere, ensuring the financial health of the property, and managing the daily operations with a special focus on requirements and compliance. If you are an organized, customer-focused leader with a deep understanding of affordable housing, Aperto is the place for you to take your career to the next level!

Why You'll Love Working Here:

• Career Growth: We empower our team to take the initiative with a strong focus on learning, development, and career progression.
• Work-Life Balance: Enjoy generous paid time off and a supportive environment that values your well-being.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance, along with long-term disability, a 401K with company match, and more.

What You'll Do:

• Oversee the day-to-day operations of the property, ensuring it runs smoothly and efficiently while maintaining a high standard of service for residents.
• Lead and supervise the leasing team, including managing resident applications, screenings, move-ins, and move-outs.
• Ensure the property is fully compliant with Project-Based Section 8 regulations, including conducting annual recertifications, updating tenant files, and managing waitlists.
• Monitor and enforce compliance with all affordable housing regulations, ensuring that policies are followed consistently and accurately.
• Develop and manage the property's budget, ensuring financial goals are met, expenses are controlled, and rent collections are on target.
• Build strong relationships with residents, address resident concerns, and maintain a positive community atmosphere.
• Work closely with maintenance staff to ensure the property is well-maintained and any service requests are handled promptly.
• Coordinate with vendors, contractors, and other third-party service providers to complete capital improvements and maintenance projects.
• Prepare and submit all required reports and documentation to regulatory agencies and ownership.

What We're Looking For:

• 3+ years of property management experience, with at least 2 years of managing LIHTC and Section 8 properties.
• In-depth knowledge of affordable housing compliance.
• Strong financial management skills, including budget preparation, rent collections, and cost control.
• Proven experience in supervising and leading a team, with excellent communication and interpersonal skills.
• Expertise in using property management software (Yardi or similar) and Microsoft Office Suite.
• Strong problem-solving and conflict resolution skills with a focus on maintaining positive resident relations.
• A self-starter with the ability to manage multiple tasks and priorities in a fast-paced environment.
• A valid driver's license and reliable transportation are required.

If you're a motivated, experienced Community Manager with a passion for affordable housing and regulatory compliance, Aperto is the perfect place for you. Apply today to join a team that values growth, success, and creating vibrant communities for our residents.

Apply Now and discover why Aperto is the place for property management professionals who want to make a real difference in affordable housing!

Aperto Property Management, Inc. iCalBRE Broker License Number 02042194.