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Resident Relations Manager Jobs in Michigan (NOW HIRING)

Princeton Management

PROPERTY MANAGER

Woodhaven, MI · On-site

Resident Relations: Foster positive relationships with residents, addressing concerns promptly, and ... Financial Management: Manage budgets, collect rent, and oversee financial transactions. Prepare ...

Princeton Management

PROPERTY MANAGER

Trenton, MI · On-site

Resident Relations: Foster positive relationships with residents, addressing concerns promptly, and ... Financial Management: Manage budgets, collect rent, and oversee financial transactions. Prepare ...

Princeton Management

PROPERTY MANAGER

Detroit, MI · On-site

Resident Relations: Foster positive relationships with residents, addressing concerns promptly, and ... Financial Management: Manage budgets, collect rent, and oversee financial transactions. Prepare ...

Princeton Management

PROPERTY MANAGER

Detroit, MI · On-site

Resident Relations: Foster positive relationships with residents, addressing concerns promptly, and ... Financial Management: Manage budgets, collect rent, and oversee financial transactions. Prepare ...

Princeton Management

PROPERTY MANAGER

Port Huron, MI · On-site

Resident Relations: Foster positive relationships with residents, addressing concerns promptly, and ... Financial Management: Manage budgets, collect rent, and oversee financial transactions. Prepare ...

Princeton Management

PROPERTY MANAGER

Port Huron, MI · On-site

Resident Relations: Foster positive relationships with residents, addressing concerns promptly, and ... Financial Management: Manage budgets, collect rent, and oversee financial transactions. Prepare ...

PK Companies

Part time Property Manager

Hartford, MI

$18 - $20/hr

The property manager will act as an ambassador of the site by running the day-to-day operations of ... Maintain strong resident relations, ensuring that residents are served well and satisfied with the ...

PK Companies

Part time Property Manager

Roscommon, MI

$19/hr

The property manager will act as an ambassador of the site by running the day-to-day operations of ... Maintain strong resident relations, ensuring that residents are served well and satisfied with the ...

PK Companies

Part time Property Manager

Greenville, MI

$18/hr

The property manager will act as an ambassador of the site by running the day-to-day operations of ... Maintain strong resident relations, ensuring that residents are served well and satisfied with the ...

PK Companies

Property Manager

Chesaning, MI

$20/hr

Maintain strong resident relations, ensuring that residents are served well and satisfied with the ... Experience with property management software * Other duties as may be assigned from time to time.

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Resident Relations Manager information

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$20

$33

How much do resident relations manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for resident relations manager in Michigan is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.69 per hour, depending on experience, location, and employer.

What is a resident relations manager?

Resident Relations Managers are professionals responsible for fostering positive relationships between residents and property management in apartment complexes, residential communities, or assisted living facilities. They address resident concerns, coordinate community events, handle complaints, and work to ensure a high level of resident satisfaction. Their role often involves communication, conflict resolution, and collaboration with maintenance and management teams to enhance the living experience for all residents.

How does a resident relations manager typically collaborate with other departments within a residential community?

A Resident Relations Manager works closely with maintenance, leasing, and property management teams to ensure residents’ needs are met efficiently. They often act as a liaison, communicating resident feedback and coordinating with maintenance to resolve issues quickly. Regular meetings with leasing staff help address occupancy concerns, while collaboration with property managers ensures community policies are upheld. This teamwork fosters a positive living environment and strengthens resident satisfaction.

What is the difference between Resident Relations Manager vs Leasing Consultant?

AspectResident Relations ManagerLeasing Consultant
Primary FocusMaintaining resident satisfaction and community engagementMarketing and leasing available units
Required CredentialsCustomer service experience, knowledge of property managementSales skills, leasing experience, knowledge of property features
Work EnvironmentResident interactions, community events, management oversightTouring units, processing applications, sales

The Resident Relations Manager focuses on building strong relationships with residents and ensuring their satisfaction, while the Leasing Consultant primarily handles marketing and leasing units. Both roles require customer service skills and knowledge of property management, but their daily tasks and objectives differ significantly.

What are the key skills and qualifications needed to thrive as a resident relations manager, and why are they important?

To thrive as a Resident Relations Manager, you need strong customer service skills, property management knowledge, and often a background in hospitality or real estate. Familiarity with property management software, CRM systems, and relevant certifications such as Certified Apartment Manager (CAM) are typically required. Exceptional communication, conflict resolution, and organizational skills help you build positive relationships and address resident concerns effectively. These skills and qualifications are crucial for ensuring resident satisfaction, retention, and smooth community operations.
What are the most commonly searched types of Resident Relations jobs in Michigan? The most popular types of Resident Relations jobs in Michigan are:
What cities in Michigan are hiring for Resident Relations Manager jobs? Cities in Michigan with the most Resident Relations Manager job openings:
Resident Relations Manager jobs near you

Community Relations Manager

Seminole Shores Assisted Living Center

Norton Shores, MI

$124K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Community Relations Manager 

Seminole Shores Assisted Living Community

Schedule 

This role is full time and primarily Monday–Friday, business hours, with occasional evening and weekend Manager on Duty responsibilities. 

Pay

  • Pay based on experience and credentials with the opportunity for commission. 

Benefits 

  • Health, dental, and vision insurance available as outlined in the Employee Handbook  

  • Basic life and Accidental Death & Dismemberment Insurance provided at no cost to the employee  

  • Flexible Spending Account (FSA)  

  • No wage cap  

  • Opportunity for advancement  

  • Opportunity for picking up extra shifts   

  • Paid Time Off (PTO) based on hours worked and years of service  

  • Eligible for a potential 2% pay increase after 90 days based on performance   

  • Annual merit increases based on performance evaluations  

  • 401(k) retirement savings plan with company match (up to 50% of employee contribution, up to 6%)  

  • Perfect attendance bonus  

  • Paid orientation and training  

  • Polo Shirt provided  

  • Manager on duty 7 days a week  

  • Fun staff calendar and employee engagement activities  

  • OnShift Engage—Bonus pay structure  

  • Low-cost meal plan--$2 per meal  

  • OnShift Wallet—access to funds prior to pay day  

  • Working Advantage—employee discount program  

  • Employee referral Bonus—up to $1000 per referral   

  • Resident referral bonus—up to $1000 per referral  

  • Additional benefits as outlined in the Employee Handbook 

Position Purpose

  • A Good Will Ambassador for this living center.  

  • The Community Relations Manager works continuously in marketing and promoting this ALC to community referral sources, and the community at large to ensure the home attains and maintains full occupancy.  

Qualifications 

  • Strong social and interpersonal relationships. 

  • Desire and ability to professionally represent the home to the community at large, including at networking events, senior/health fairs and expos (etc.), make presentations and public speaking about this ALC and related topics.  

  • Word processing and clerical skills, pleasant telephone manner and greeting skills as well as experience in residential services to seniors, leasing, sales or marketing preferred. 

  • Must have a positive and respectful attitude toward the care of the frail elderly, ability to read, write and carry out directions; maturity to deal effectively with the demands and stresses of the job in a professional and confidential manner.  

  • Able to legally drive to and from marketing events and opportunities. 

  • Ability to communicate effectively in English, verbally and in writing. 

  • Must be able to pass the state mandatory criminal background screening. 

 

Physical and Mental Requirements 

  • Able to stand/sit for extended periods of time; bend, stoop, turn, twist, squat, kneel, push, pull, reach, and stretch. 

  • Able to lift up to 25 Pounds. 

  • Able to work on site or at marketing events, not a remote work position. 

  • Licensed Driver with the ability to drive to appointments as needed. 

About Seminole Shores Assisted Living Center
Our living center is a licensed Home for the Aged in Michigan, dedicated to providing compassionate, personalized care to our residents. Our team is carefully selected and trained to support each individual’s physical and cognitive well-being, with a strong focus on dignity, respect, and meaningful daily living. 

We are proudly operated by Heritage Property Management, a fourth-generation, Michigan-based family business. Our team is passionate about creating a supportive environment not only for our residents, but for one another—where relationships matter and the work we do truly makes a difference. 

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