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Resident Relations Manager Jobs in Georgia (NOW HIRING)

Gateway Management Company

Property Manager

Newnan, GA · On-site

Property Manager Gateway Management is currently seeking a Property Manager for our Jefferson Grove ... Maintains resident relations, including responding to resident requests and complaints and takes ...

Gateway Management Company

Property Manager

Newnan, GA · On-site

Property Manager Gateway Management is currently seeking a Property Manager for our Jefferson Grove ... Maintains resident relations, including responding to resident requests and complaints and takes ...

Lion Real Estate Group, LLC

Community Manager

Marietta, GA · On-site

$80K - $85K/yr

... resident relations. What You'll Do: * Oversee daily operations of the community, ensuring both resident satisfaction and financial success. * Manage leasing, renewals, and collections with a focus on ...

Socket.dev

Community Manager

Atlanta, GA · On-site

$60 - $80/hr

... resident relations. What You'll Do: * Oversee daily operations of the community, ensuring both resident satisfaction and financial success. * Manage leasing, renewals, and collections with a focus on ...

New

Lion Real Estate Group

Community Manager

Atlanta, GA · On-site

... resident relations. What You'll Do: * Oversee daily operations of the community, ensuring both resident satisfaction and financial success. * Manage leasing, renewals, and collections with a focus on ...

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Resident Relations Manager information

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How much do resident relations manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for resident relations manager in Georgia is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.61 per hour, depending on experience, location, and employer.

What is a resident relations manager?

Resident Relations Managers are professionals responsible for fostering positive relationships between residents and property management in apartment complexes, residential communities, or assisted living facilities. They address resident concerns, coordinate community events, handle complaints, and work to ensure a high level of resident satisfaction. Their role often involves communication, conflict resolution, and collaboration with maintenance and management teams to enhance the living experience for all residents.

How does a resident relations manager typically collaborate with other departments within a residential community?

A Resident Relations Manager works closely with maintenance, leasing, and property management teams to ensure residents’ needs are met efficiently. They often act as a liaison, communicating resident feedback and coordinating with maintenance to resolve issues quickly. Regular meetings with leasing staff help address occupancy concerns, while collaboration with property managers ensures community policies are upheld. This teamwork fosters a positive living environment and strengthens resident satisfaction.

What are the key skills and qualifications needed to thrive as a resident relations manager, and why are they important?

To thrive as a Resident Relations Manager, you need strong customer service skills, property management knowledge, and often a background in hospitality or real estate. Familiarity with property management software, CRM systems, and relevant certifications such as Certified Apartment Manager (CAM) are typically required. Exceptional communication, conflict resolution, and organizational skills help you build positive relationships and address resident concerns effectively. These skills and qualifications are crucial for ensuring resident satisfaction, retention, and smooth community operations.

What is the difference between Resident Relations Manager vs Leasing Consultant?

AspectResident Relations ManagerLeasing Consultant
Primary FocusMaintaining resident satisfaction and community engagementMarketing and leasing available units
Required CredentialsCustomer service experience, knowledge of property managementSales skills, leasing experience, knowledge of property features
Work EnvironmentResident interactions, community events, management oversightTouring units, processing applications, sales

The Resident Relations Manager focuses on building strong relationships with residents and ensuring their satisfaction, while the Leasing Consultant primarily handles marketing and leasing units. Both roles require customer service skills and knowledge of property management, but their daily tasks and objectives differ significantly.

How much do resident relations managers make in the US?

Resident Relations Managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on location, experience, and the size of the property or organization, and the role often requires strong communication and customer service skills.

What are the most commonly searched types of Resident Relations jobs in Georgia?

The most popular types of Resident Relations jobs in Georgia are:

What cities in Georgia are hiring for Resident Relations Manager jobs?

Cities in Georgia with the most Resident Relations Manager job openings:

Resident Relations Manager jobs near you

Property Manager

Gateway Management Company

Decatur, GA • On-site

Full-time

Re-posted 18 days ago

Job description

Property Manager

Gateway Management Company is currently looking for a Property Manager for our apartment community located in Decatur, GA. This person will manage a community. Responsibilities include, but are not limited to, the overall operations and success of the apartment community, while creating a positive and productive working environment for the team.
Essential job duties and responsibility of the ideal candidate:
  • Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
  • Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
  • Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
  • Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
  • Works with integrity and ethically while upholding organizational values.
  • Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
  • Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
  • Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
  • Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.
What you need to be successful:
  • Excellent verbal and written communication skills, including strong customer service and leadership skills.
  • Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
  • Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
  • Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
  • Ability to handle multiple tasks and prioritize duties and responsibilities.
  • Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
  • Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
  • High school education or equivalent.
  • Two years of previous property management experience preferred.
  • Previous apartment management experience, low-income tax credit experience preferred.
  • Valid Driver’s License and automobile insurance.
  • Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must
EOE M/F/Vet/Disability
Job Type: Full-time

GATEWAY MANAGEMENT logo

About GATEWAY MANAGEMENT

Sourced by ZipRecruiter

Nearly 40 years ago, Allan Rappuhn founded Gateway Development Corporation with a clear Mission to provide a Gateway to affordable Housing for Working Americans. From that point, Allan led Gateway with a disciplined focus to Identify strategic locations, use Quality Construction and Design, Professional Management and oversight, all with sound Financial Analysis. Today, The Gateway Companies comprise a fully Integrated family of Companies that Develop, Own and Manage conventional and affordable Multifamily Communities across the Southeastern United States. Through its growth, Gateway established a proud, unique track record, successfully developing over 100 communities, comprising over 7,000 housing units across 6 states.

Industry

Real estate

Company size

51 - 200 Employees

Headquarters location

Birmingham, AL, US

Year founded

1986

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