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Resident Relations Manager Jobs in Villa Rica, GA

Lion Real Estate Group, LLC

Community Manager

Marietta, GA · On-site

$80K - $85K/yr

... resident relations. What You'll Do: * Oversee daily operations of the community, ensuring both resident satisfaction and financial success. * Manage leasing, renewals, and collections with a focus on ...

Lion Real Estate Group

Community Manager

Marietta, GA · On-site

... resident relations. What You'll Do: * Oversee daily operations of the community, ensuring both resident satisfaction and financial success. * Manage leasing, renewals, and collections with a focus on ...

Lion Real Estate Group

Assistant Community Manager

Atlanta, GA · On-site

$18.25 - $22/hr

Job Type Full-time Description Join Our Talent Network for Upcoming Multifamily Leadership Opportunities Are you a property management professional who excels at resident relations, collections, and ...

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Property Manager

Austell, GA · On-site

The ideal candidate is self-motivated, dependable, and excels in resident relations, team ... Lead, train, and manage an on-site team * Maximize occupancy through strategic marketing and ...

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Property Manager

Mableton, GA · On-site

The ideal candidate is self-motivated, dependable, and excels in resident relations, team ... Lead, train, and manage an on-site team * Maximize occupancy through strategic marketing and ...

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Resident Relations Manager information

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How much do resident relations manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for resident relations manager in Villa Rica, GA is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.88 per hour, depending on experience, location, and employer.

What is a resident relations manager?

Resident Relations Managers are professionals responsible for fostering positive relationships between residents and property management in apartment complexes, residential communities, or assisted living facilities. They address resident concerns, coordinate community events, handle complaints, and work to ensure a high level of resident satisfaction. Their role often involves communication, conflict resolution, and collaboration with maintenance and management teams to enhance the living experience for all residents.

How does a resident relations manager typically collaborate with other departments within a residential community?

A Resident Relations Manager works closely with maintenance, leasing, and property management teams to ensure residents’ needs are met efficiently. They often act as a liaison, communicating resident feedback and coordinating with maintenance to resolve issues quickly. Regular meetings with leasing staff help address occupancy concerns, while collaboration with property managers ensures community policies are upheld. This teamwork fosters a positive living environment and strengthens resident satisfaction.

What are the key skills and qualifications needed to thrive as a resident relations manager, and why are they important?

To thrive as a Resident Relations Manager, you need strong customer service skills, property management knowledge, and often a background in hospitality or real estate. Familiarity with property management software, CRM systems, and relevant certifications such as Certified Apartment Manager (CAM) are typically required. Exceptional communication, conflict resolution, and organizational skills help you build positive relationships and address resident concerns effectively. These skills and qualifications are crucial for ensuring resident satisfaction, retention, and smooth community operations.

What is the difference between Resident Relations Manager vs Leasing Consultant?

AspectResident Relations ManagerLeasing Consultant
Primary FocusMaintaining resident satisfaction and community engagementMarketing and leasing available units
Required CredentialsCustomer service experience, knowledge of property managementSales skills, leasing experience, knowledge of property features
Work EnvironmentResident interactions, community events, management oversightTouring units, processing applications, sales

The Resident Relations Manager focuses on building strong relationships with residents and ensuring their satisfaction, while the Leasing Consultant primarily handles marketing and leasing units. Both roles require customer service skills and knowledge of property management, but their daily tasks and objectives differ significantly.

How much do resident relations managers make in the US?

Resident Relations Managers in the US typically earn between $45,000 and $70,000 annually, with the median salary around $55,000. Compensation varies based on location, experience, and the size of the property or organization, and the role often requires strong communication and customer service skills.

What cities near Villa Rica, GA are hiring for Resident Relations Manager jobs?

Cities near Villa Rica, GA with the most Resident Relations Manager job openings:

Resident Relations Manager jobs near you

Agency Relations Manager

Safepoint MGA, LLC

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Job description

Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the Georgia territory.

This position is based in your home office. This role will require the ability to commute at least 50-70 miles within the assigned territory.

Job Summary

The Agency Relations Manager will grow and develop a profitable territory within an assigned
region. Optimize growth potential of independent agents while prospecting new agencies.
Develop competitor intelligence, collaborate with team members on product, pricing, and agency
management decisions. The ideal candidate must have excellent communication and presentation
skills, a persistent nature, impeccable interpersonal skills, and friendly attitude.

Duties and responsibilities

  • Scouts and identifies potential agencies for specific insurance programs.
  • Identifies agencies interests and ability to grow and motivates agents to succeed. 
  • Initiates systematic marketing processes within each agency to attract and retain new business. 
  • Designs and implements strategies for effective marketing and sales of insurance contracts.
  • Represent company at trade association meetings to promote products.
  • Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions. 
  • Effectively understands and adjusts sales approach to support operational differences between small and large agencies. 
  • Possess a strong acumen of influencing the sale of Safepoint products through our agency distribution. 
  • Articulate a sales process that is solution oriented, aligning Safepoint’s features, benefits, and solutions to agency needs. 
  • Initiates a high level of consistent follow-up and follow-through with agents and team members. 
  • Proactively develops business solutions to achieve territory objectives. 
  • Maintains flexibility in working with all social styles. 
  • Develops collaborative strategic agency management plans with agencies, to achieve mutual business objectives.
  • Prioritize and maximize time and resources to support key focus and responsibilities necessary to achieve success. 
  • Stays current on product and pricing changes. Articulates company position and seeks out business with appropriate agencies to meet Company objectives. 
  • Expand presence in the marketplace using insurance industry association trade shows and events. 
  • Other tasks and projects as may be assigned

Essential Functions

  • Ability to travel/drive throughout the assigned territory to conduct face to face meetings with existing agents, prospective agents, and attend trade shows and events.
  • Ability to create and execute strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. 
  • Ability to execute the sales strategy of growing Safepoint’s market share in the territory by appointing and coaching new agents. 
  • Ability to develop and maintain current knowledge of Safepoint’s and agencies’ computers systems. 
  • Ability to stay current on company’s product and pricing changes.

Qualifications

  • Bachelor’s degree in business administration, marketing, or related field
  • Successful previous experience as an Insurance Sales Representative or Sales Coordinator for more than 3 years
  • In-depth Property and Casualty Insurance industry knowledge, including vehicle, home, business, fire, life, property, and bonds
  • Strong understanding of Personal and Commercial Lines underwriting guidelines
  • 3 – 5 years of previous account management and customer service experience
  • The ability to establish and maintain professional networks
  • Applicable valid resident Property & Casualty and/or Excess and Surplus licensure, as well as reciprocal licensure for applicable states
  • Valid Driver’s License
  • Excellent oral and written communication and presentation skills
  • Strong computer skills 
  • Excellent organizational and time management skills
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
 

Compensation and Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

  • Market Competitive Wages, PLUS car allowance, and discretionary quarterly bonus program
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
  • Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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