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Resident Program Assistant Jobs in Pennsylvania (NOW HIRING)

SPHS GROUP

Program Assistant-CRR Butler

Butler, PA · On-site

$33K - $42K/yr

... program at both site locations building a positive community environment and assisting with the ... Assists in developing and implementing resident Service Plans to provide residents with assistance ...

Threshold

Mental Health Program Assistant

Reading, PA · On-site

$17/hr

Then we have a position for you as a Mental Health Program Assistant. This is a great way to gain ... FBI Clearance (if candidate has not been a resident of PA for the past two consecutive years)

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Resident Program Assistant information

What is a resident program assistant?

Resident Program Assistants (RPAs) are student staff members who support residential life in college or university housing. They help create a positive living environment by organizing events, assisting with conflict resolution, and serving as a resource for residents. RPAs often work closely with Resident Advisors and housing staff to ensure students have a safe and supportive community. Their responsibilities can also include enforcing community standards and providing peer support.

What are the key skills and qualifications needed to thrive as a resident program assistant, and why are they important?

To thrive as a Resident Program Assistant, you generally need strong organizational skills, knowledge of residential life policies, and at least a high school diploma or equivalent, with some roles preferring college coursework or experience in student affairs. Familiarity with scheduling software, incident reporting systems, and communication tools is often required. Excellent interpersonal skills, conflict resolution, and the ability to foster community are standout soft skills in this position. These competencies are essential to create a supportive living environment, ensure residents' well-being, and efficiently manage daily operations.

What are some common challenges faced by resident program assistants when supporting student residents, and how can these be managed effectively?

Resident Program Assistants often encounter challenges such as mediating conflicts between residents, balancing administrative duties with community-building activities, and responding to after-hours issues. To manage these effectively, it helps to develop strong communication and conflict resolution skills, stay organized with clear schedules, and build supportive relationships with both residents and supervisory staff. Regular training sessions and peer support networks also provide valuable resources for navigating complex situations and ensuring a positive living environment.

What is the difference between Resident Program Assistant vs Resident Coordinator?

AspectResident Program AssistantResident Coordinator
CredentialsHigh school diploma or equivalent; some roles may require associate degreeBachelor's degree often preferred
Work EnvironmentOn-site in residential facilities, assisting residents and staffOn-site and administrative tasks, overseeing resident activities
Employer & IndustryUniversities, housing authorities, student housingUniversities, housing agencies, community organizations
Common Search & ComparisonYesYes

The Resident Program Assistant typically handles day-to-day resident support and administrative tasks within residential settings, often requiring less formal education. The Resident Coordinator usually has broader responsibilities, including program planning and supervision, often with a higher education requirement. Both roles are vital in residential management but differ mainly in scope and qualifications.

How do I become a resident program assistant?

To become a resident program assistant, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and experience working with residents or in a community setting. Some positions may require relevant coursework or certifications, and applicants often go through an interview process to demonstrate their ability to support resident programs effectively.

Is it hard to get a Resident Program Assistant job?

Getting a Resident Program Assistant position can vary depending on the organization and location, but it generally requires relevant experience, good communication skills, and sometimes specific certifications. Competition may be moderate, and candidates often need to demonstrate strong interpersonal and organizational abilities during the application process.

What are the most commonly searched types of Resident Program jobs in Pennsylvania?

The most popular types of Resident Program jobs in Pennsylvania are:

Resident Program Assistant jobs near you

Program Assistant-CRR Butler

Southwestern Pennsylvania Human Services

Butler, PA • On-site

$33K - $42K/yr

Other

Medical, Dental, Retirement

Re-posted 4 days ago

Job description

Program Assistant-CRR Butler

Butler, PA 16001

Overview

Position Type Full Time Job Shift Day

Description

Comprehensive Benefits Package • Tuition Discounts • Career Advancement

The CARE Center, Inc.

Kittanning, PA Location

Overall Function:

Performs a series of specialized tasks or procedures directly related to the coordination of daily services for clients in the program at both site locations building a positive community environment and assisting with the growth and development of the clients.

Essential Functions:

  • Assists in developing and implementing resident Service Plans to provide residents with assistance in independence and personal responsibility.
  • Ensuring that the goals identified in the resident's Service Plans are monitored and recorded for the program supervisor.
  • Provides staff support and hands-on instruction to residents to implement crisis plans and assist with crisis resolution.
  • Assures appropriate well-balanced meal planning to meet the needs of all residents.
  • Participates in regular staff meetings and trainings to develop knowledge and skills to assist residents in crisis resolution and support job performance.
  • Oversees resident's medication needs and is the direct contact with pharmacies.
  • Serves as the program's lead office staff when the public, clients, family members, etc. call or present at the office, giving and receiving information about the program or services.
  • Serves as the lead office staff person providing primary operational support for the CRR sites.
  • Serves as a program liaison responsible for handling non-routine, cooperative problem-solving situations; external communications with funding sources, professionals, clients, etc.; and explanation of agency policies, procedures, and structure.
  • Fields calls for the CRR team, provides call screening to accurately assess client immediate needs to effectively assist in monitoring team dispatch and daily client management.
  • Prepares and submits all required program reports and documentation in a timely manner.
  • Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
Qualifications
  • Must have a minimum of four years of administrative experience or equivalent combination experience and training, as determined by the Agency.
  • Knowledge of general office procedures, including interpersonal skills and telephone interaction.
  • Demonstrated proficiency on a typewriter and/or computer keyboard.
  • Must not be excluded from participation in Medicare, Medicaid, or any other federal health program.
  • Must successfully obtain clearances from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
  • Ability to sit for long periods of time during the workday.
  • Ability to operate a keyboard and multi-line telephone simultaneously, with a high degree of accuracy.
  • Ability to occasionally assist, move and/or transfer office supplies weighing up to 25 pounds.
  • Ability to receive, understand, and communicate information with effectiveness, and follow instructions.
  • Ability to transport oneself and/or individuals in an insured vehicle as program needs dictate.
  • Ability to safely operate a variety of agency vehicles.
  • Ability to assist, mover and/or transfer individuals weighing up to 150 pounds, may be required.

Available Benefits:

  • Medical and dental benefits for eligible employees.
  • Retirement plan with potential for agency match.
  • Tuition discounts with partnering colleges and universities.
  • Career advancement opportunities.
  • Generous time off for eligible employees.
  • Be an SPHS Hero!

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