Resident Care Manager Jobs in Springfield, MA (NOW HIRING)

Job Title: Resident Care Director
Location: Addison Place Glastonbury, CT 06033
Hours: Full Time
Job Description:
The Resident Care Director (RCD) is responsible for administration of all care and wellness services. Directs,
plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering
resident care. Interprets policy and regulations to all nursing personnel and ensures compliance with all aspects
of care, new admissions, staffing, training, policy and documentation. Analyzes and evaluates nursing and
related services rendered to ensure quality of resident care. The RCD assumes primary responsibility for
providing oversight of resident health care service plans, nursing assessments for new and existing residents,
overall medication delivery system, coordination of in-service training for the Resident Care Department and
management of the staff and scheduling. The RCD contributes directly and positively to the team approach to
quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help
residents maintain their highest and safest level of independence possible.
Job Responsibilities:
Provides wellness nursing services to residents such as;
• Resident Teaching
• Wellness counseling
• Health Promotion
• Disease Prevention
• Provision of care and services to residents whose conditions are chronic and stable
Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care
and the regulations of the state's nursing commission; ensures and maintains regulatory compliance with all
such regulations.
Facilitates, with high integrity, the overall coordination and management of care and services for residents and
provides supervision of the Resident Services Department through the following:
• Move In Process
• Pre move-in assessments, review of paperwork and initial Service Plan Development
Assessment and Service Plan
• Identify needs for additional assessment, health monitoring or other coordination of care
needs
• Service Plan review Process
• Coordinate residents health care in collaboration with residents, families and outside health
care agencies, including referral when indicated
• Conducts regular Service Plan Reviews with resident families, including meetings with
responsible parties and including appropriate staff whenever changes in care levels occur.
Staff Training, Education and Supervision
• Coordinates and participates in initial job specific orientation and training through routine
review of training documents, in accordance with policies and procedures
• Coordinates and conducts continuing training and education on a regular basis, as identified
through routine auditing
• Reviews documentation and communication of Resident Care Services associates
• Supervises assigned personnel in the delivery of assistance with activities of daily living.
Proper, Accurate Documentation
Delegation
• Provides Nursing delegation, in accordance with state regulations and Community policy.
• Available after-hours for issues related to current residents' needs; may be required to come
into the Community or conduct offsite assessment at these times.
Infection Control
• Maintains compliance with Community policies on Immunizations and Infection Control.
Quality Assurance
• Completes routine auditing of all Resident Care systems, in accordance with Resident Care
Services Review Schedule and all other associate QA tools
• Responsible for monthly Resident Care staffing schedule. Available after-hours, on-call, related
to Resident Care
• Provides weekly reports to Executive Director, regarding any issues associated with the
provision of core services, and the managed residential community.
• Responsible for meeting budgeted department expenses and labor hours, with any variances to be
discussed with the Executive Director
• Participates in other Resident Care Services and Community related duties, as assigned by the
Executive Director
• Understands, follows and enforces HallKeen safety practices and procedures.
• Understands, follows and enforces all practices and policies by HallKeen in order to comply with
all applicable assisted living and labor requirements both state and federal as applicable
• Communicates effectively, warmly and respectfully with residents, families, professionals,
community guests, and all HallKeen associates
• Able to work various schedules and shifts as needed or assigned
• Meet requirements to maintain license and certification as well as meeting all orientation and
training requirements by HallKeen
• Understands, manages and ensures compliance with all applicable guidelines and regulations
associated with Elder Affairs, assisted living and others as necessary.
Education/Experience/Licensure/Certification:
• RN with current license to practice in the state of Connecticut
• Two years of clinical nursing experience one of which must be in home care.
• Experience with and passion for working with seniors
• Able to demonstrate high level of service delivery including what is necessary to prioritize
resident/community needs, properly analyze and rectify service issues and ensure satisfaction
• Ability to maintain positive working relationships with residents, their families, peers and other staff
members.
• In good physical and emotional health and free of communicable diseases.
Physical Requirements:
• Physically able to push and pull and lift up to 50lbs at times.
• Physically able to stand for extended periods of time
• Physically able to push and pull equipment and furnishings
Miscellaneous:
• Could be subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and
Hepatitis B & C viruses and to hostile and emotionally upset residents due to mental status
• Pre-employment background and criminal check required
Benefits:
Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA,
Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount
program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal
time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.