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Resident Associate Jobs in Madison, WI (NOW HIRING)

Continental

Leasing Associate

Sun Prairie, WI · On-site

$18 - $20/hr

Successful Leasing Associates demonstrate an unparalleled commitment to customer service and ... Providing an Exceptional Resident Experience * Deliver an exceptional customer experience by ...

Continental

Leasing Associate

Cottage Grove, WI · On-site

$20 - $23/hr

Successful Leasing Associates demonstrate an unparalleled commitment to customer service and ... Providing an Exceptional Resident Experience * Deliver an exceptional customer experience by ...

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All JobsResident Associate JobsResident Associate Jobs in Madison, WI

Resident Associate information

See Madison, WI salary details

$11

$15

$21

How much do resident associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for resident associate in Madison, WI is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.45 per hour, depending on experience, location, and employer.

What is a resident associate?

Resident Associates are professionals who typically work in residential facilities such as dormitories, assisted living communities, or rehabilitation centers. Their main responsibilities include supporting residents' daily needs, ensuring a safe and welcoming environment, and sometimes assisting with administrative tasks or organizing activities. They often serve as a point of contact between residents and facility management, helping to resolve issues and maintain community standards. This role requires strong interpersonal skills, empathy, and the ability to handle emergencies or conflicts when they arise.

What is the difference between Resident Associate vs Resident Advisor?

AspectResident AssociateResident Advisor
Required credentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or college experience often preferred
Work environmentResidential facilities, often in healthcare, educational, or corporate settingsCollege dormitories or student housing
Employer and industry usageHospitals, universities, corporate housingColleges and universities
Common search intentUnderstanding job roles in residential settingsStudent housing leadership roles

Both Resident Associate and Resident Advisor roles involve overseeing residential environments, but Resident Associates typically work in professional or healthcare settings, while Resident Advisors focus on student housing in colleges. The roles share similar credentials and work environments, but their specific responsibilities and employer types differ.

What are some typical challenges resident associates face when supporting residents, and how can they effectively address them?

Resident Associates often encounter challenges such as managing diverse resident needs, handling conflicts, and maintaining clear communication with both residents and staff. Successfully addressing these issues involves active listening, practicing empathy, and staying organized to ensure all residents feel heard and supported. Collaborating closely with supervisors and other associates, as well as participating in ongoing training, can help Resident Associates navigate these situations effectively while fostering a positive living environment.

What are the key skills and qualifications needed to thrive as a resident associate, and why are they important?

To thrive as a Resident Associate, you need a foundational understanding of resident care, safety protocols, and often a high school diploma or equivalent. Familiarity with electronic documentation systems and basic first aid or CPR certification are commonly required. Strong interpersonal skills, patience, and attention to detail help in building trust and effectively supporting residents' daily needs. These competencies are crucial for maintaining a safe, supportive environment and ensuring the well-being of residents in assisted living or care facilities.
What are the most commonly searched types of Resident jobs in Madison, WI? The most popular types of Resident jobs in Madison, WI are:
What cities near Madison, WI are hiring for Resident Associate jobs? Cities near Madison, WI with the most Resident Associate job openings:
Resident Associate jobs near you
Infographic showing various Resident Associate job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,179 per year, or $16 per hour.

Resident Assistant - Part Time Flexible Schedule - Offshore

Goodwill Industries of South Central Wisconsin

Madison, WI • On-site

$20/hr

Part-time

Posted 12 days ago

Job description

Job Type
Part-time
Description
At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.
** This is a part-time position offering the flexibility to create your own weekly schedule, with required rotating weekend availability at the Offshore group home.**
General Summary:
Provide ongoing care and treatment to residents living with mental illness in a community based residential facility.
Principal Duties & Responsibilities:
  • Provide support, assistance, and supervision to the residents.
  • Perform various clinical and behavioral interventions as directed by Management, demonstrating competent behavioral and clinical interventions.
  • Supervise resident medications, dispensing accurately, and reporting resident medication compliance.
  • Monitor and report on symptoms, strengths, and areas of challenges to Manager, other staff, case managers, and other service providers.
  • Develop and implement all features of resident recovery plans, focusing on Principles of Recovery and Cultural Diversity.
  • Promote Goodwill's mission and teamwork among other staff and customers.
  • Effectively communicate with residents, professionals, family, and others verbally, in writing and via the computer.
  • Provide support and training to residents in community integration activities, including informed use of the fullest range of generic community resources.
  • Complete all documentation required for resident care, facility operations and licensure.
  • Perform routine maintenance and housekeeping duties, including cleaning, shopping, meal planning, and minor repairs.
  • Complete assigned duties, including required training in a timely manner.
  • Follow all established safety rules while performing duties, and report known safety accidents and hazards in a timely manner.
  • Effectively respond to residents and the environment in all situations.
  • Consistently perform all duties within the framework of our Core Values.

Description of physical working environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
  • Must be able to clearly communicate.
  • Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.

Requirements
Knowledge, Skills & Abilities Required:
  • Business Acumen: Knowledge of mental illness including the ability to support and teach daily living skills.
  • Customer Focus: Consistently has positive interaction with internal and external customers.
  • Accountability: Collaborates & champion ideas, providing the best possible support of the mission.
  • Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
  • Continuous Improvement: Open-minded, with flexibility to improve quality of output.
  • Familiarity with Microsoft Office, and the willingness to learn and use databases.
  • Valid Wisconsin Driver's License, good driving record and proof of insurance

Travel Required: Occasional travel and transport of residents for community integration.
Required education and/or work experience:
  • High School diploma and work experience caring for individuals with disabilities is preferred.
  • Associates' college degree or 1 year of work experience in human services or related field is preferred.

Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For a complete position description or questions, please contact People and Development Manager, TuVayra Terwilliger, at tterwilliger@goodwillscwi.org or (608) 852-8421
Salary Description
$20.00/hour ($21.00 evening shifts)

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