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Residence Service Desk Jobs (NOW HIRING)

Residence Inn by Marriott

Front Desk Agent

Kapolei, HI · On-site

$19/hr

Residence Inn by Marriott Oahu Kapolei is seeking a friendly, dependable, and service-oriented Front Desk Agent to join our full-time hotel team. If you have experience in hotels, resorts, or ...

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Residence Service Desk information

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How much do residence service desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for residence service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Residence Service Desk vs Customer Support Specialist?

AspectResidence Service DeskCustomer Support Specialist
CredentialsTypically requires IT or customer service certificationsOften requires customer service or technical certifications
Work EnvironmentOn-site or remote support within residential or corporate settingsCall centers, online support, or in-person customer service
Employer & IndustryResidential property management, corporate housing, or IT supportRetail, tech companies, or service providers
Search & Comparison IntentUnderstanding support roles within residential settingsCustomer service roles in various industries

The Residence Service Desk primarily focuses on providing technical and support services within residential or corporate environments, often requiring specialized certifications. In contrast, Customer Support Specialists handle a broader range of customer inquiries across various industries, typically in call centers or online platforms. While both roles involve assisting customers, the Residence Service Desk is more specialized towards residential or IT support, whereas Customer Support Specialists serve diverse customer needs in multiple sectors.

What cities are hiring for Residence Service Desk jobs?

Cities with the most Residence Service Desk job openings:

What are popular job titles related to Residence Service Desk jobs?

For Residence Service Desk jobs, the most frequently searched job titles are:

Residence Inn Atlanta Midtown - Front Desk Agent

Atlanta, GA • On-site

Aimbridge Hospitality
Hospitality Services • 10K+ employees
Learn more about Aimbridge Hospitalityexternal

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

Job description

Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
  • Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE
  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
This Residence Inn is 5 minutes' walk from the nearest Metro and less than a mile from Atlantic Station. It features a fitness center and free Wi-Fi throughout the hotel. Every spacious suite features separate living and sleeping areas, as well as a fully-equipped kitchen. All rooms have satellite TV, air conditioning and a well-lit work desk. Breakfast is served each morning and the hotel also offers room service facilities. There are numerous restaurants and cafés within a few minutes' walk of the hotel. Paid hotel garage parking is available. Residence Inn Atlanta Midtown 17th Street benefits from a central location, just 1 miles from Atlanta Botanical Gardens, and less than 2 miles from Georgia Institute of Technology. Residence Inn Atlanta Midtown 17th Street is 10 miles from Atlanta International Airport.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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