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Residence Service Desk Jobs (NOW HIRING)

Residence Life Desk Staff Job Category: Student Hourly Job Profile: Student Help Residence Hall Job ... Provide quality customer service by dealing with residents, staff, and guests in a polite and ...

Desk Attendant

Albuquerque, NM ยท On-site

$12.50 - $16.25/hr

... of Residence Life and Student Housing, and the supervision of theStudent Housing Services ... Desk. Duties and responsibilities of this position include, but are not limited to, the following:

Desk Attendant

Albuquerque, NM ยท On-site

$12/hr

... of Residence Life and Student Housing, and the supervision of theStudent Housing Services ... Desk. Duties and responsibilities of this position include, but are not limited to, the following:

Desk Attendant

Albuquerque, NM ยท On-site

$12/hr

... of Residence Life and Student Housing, and the supervision of theStudent Housing Services ... Desk. Duties and responsibilities of this position include, but are not limited to, the following:

DESK ASSOCIATE , Housing and Residential Services, will be responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services ...

Service Desk Analyst I

Columbus, OH ยท Hybrid

$39K - $62K/yr

Unique residence requirements are listed in each job posting, please review closely for details ... Recommend improvements to the IT Service Desk operations, standards, and procedures. Participate in ...

Posted today

Service Desk Analyst I

Columbus, OH ยท On-site

$39K - $62K/yr

Unique residence requirements are listed in each job posting, please review closely for details ... Recommend improvements to the IT Service Desk operations, standards, and procedures. Participate in ...

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Residence Service Desk information

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How much do residence service desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for residence service desk in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Residence Service Desk vs Customer Support Specialist?

AspectResidence Service DeskCustomer Support Specialist
CredentialsTypically requires IT or customer service certificationsOften requires customer service or technical certifications
Work EnvironmentOn-site or remote support within residential or corporate settingsCall centers, online support, or in-person customer service
Employer & IndustryResidential property management, corporate housing, or IT supportRetail, tech companies, or service providers
Search & Comparison IntentUnderstanding support roles within residential settingsCustomer service roles in various industries

The Residence Service Desk primarily focuses on providing technical and support services within residential or corporate environments, often requiring specialized certifications. In contrast, Customer Support Specialists handle a broader range of customer inquiries across various industries, typically in call centers or online platforms. While both roles involve assisting customers, the Residence Service Desk is more specialized towards residential or IT support, whereas Customer Support Specialists serve diverse customer needs in multiple sectors.

What cities are hiring for Residence Service Desk jobs?

Cities with the most Residence Service Desk job openings:

What are popular job titles related to Residence Service Desk jobs?

For Residence Service Desk jobs, the most frequently searched job titles are:

Front Desk Assistant (FDA) - Residence Life

Odessa, TX โ€ข On-site

Odessa College
Colleges, Universities, and Professional Schoolsย โ€ขย 501 - 1,000 employees

Other

Re-posted 22 days ago


Job description

Position Details
Position Information
Working Title
Front Desk Assistant (FDA) - Residence Life
Position Status
Part Time
Department
Student Life
General Summary
The Front Desk Assistant (FDA) is primarily responsible for providing customer service to Residence Life residents, guests, parents, families, college faculty, staff, and other officials. The FDA provides administrative support through the 24-hour service desk and assists in maintaining the safety and security of the residence hall facilities. The Front Desk Assistant's work schedule will vary to maintain the 24-hour desk operation. Front Desk Assistants will be required to work a minimum of one three-hour shift per week between 12:00 AM - 9:00 AM. The Front Desk Assistant is a member of the Residence Life Student Staff supervised by Residence Life & Student Life Professional Staff.
Specific Position Duties
  • Provide customer service in person, and via phone through the 24-hour front desk.
  • Sort and distribute mail and packages to residents.
  • Issue Residence Life equipment such as carts, game room supplies, etc.
  • Communicate appropriately with residents, guests, and college faculty/staff.
  • Utilize college systems necessary for the operation of the residential facilities, such as FreshService (Work Order Software) and Maxient (Conduct Software)โ€ข
  • Assist with Lockouts, Room Checks, Room Change Requests, and Check-In/Out of Residents.โ€ข
  • Assist with Residence Life Events if necessary.
  • Attend and participate in Drive to Success Events.
  • Attend all required meetings, including staff and individual meetings with the supervisor.
  • Assist with enforcement of Residence Life Policies, including Guest Policy, Quiet Hours, Curfew, and other safety regulations.
  • Assist with administrative tasks of daily operations of the facilities.

Minimum Qualifications
Preferred Qualifications
Annual Salary
Hiring Range
Work Hours
Posting Detail Information
Posting Number
A02028P
Job Open Date
Quick Link for Internal Postings
https://jobs.odessa.edu/postings/15464