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Residence Inn Jobs in Spring, TX (NOW HIRING)

Marriott

Director of Catering Sales

Houston, TX · On-site

... Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales ...

Marriott

Director of Catering Sales

Houston, TX · On-site

... Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales ...

Highgate Hotels

General Manager

Houston, TX · On-site

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Residence Inn Houston Westchase

House Attendant

Houston, TX

$13.50 - $16.25/hr

Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor ...

Residence Inn Houston Westchase

House Attendant

Houston, TX · On-site

$13.50 - $16.25/hr

Overview Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor ...

All JobsResidence Inn JobsResidence Inn Jobs in Spring, TX

Residence Inn information

See Spring, TX salary details

$8

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$27

How much do residence inn jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for residence inn in Spring, TX is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Spring, TX? For Residence Inn jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Spring, TX look for? The top searched job categories for Residence Inn jobs in Spring, TX are:
What cities near Spring, TX are hiring for Residence Inn jobs? Cities near Spring, TX with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Spring, TX as of July 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $42,604 per year, or $20.5 per hour.

General Manager

Residence Inn Houston Willowbrook

Houston, TX • On-site

Full-time

Posted yesterday

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Residence Inn Houston Willowbrook
7311 West Greens Road
Houston, TX 77064
Overview
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel for the Select Service Division.
Responsibilities
  • Tour the operating departments daily, making adjustments as needed via department heads.
  • Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.
  • Meet all financial review dates and corporate directed programs in a timely fashion.
  • Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.
  • Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.
  • Develop managers for future advancement through competency training and corporate sponsored training programs.
  • In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
  • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.
  • Participate in required M.O.D. coverage as scheduled.
  • Maintain direct contact with and monitor the development of management trainees.
  • Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.
  • Oversee and assist in the Highgate Hotel budget process as required.
  • Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training.
  • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.
  • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
  • Ensure complete processing of invoices daily by using the A/P process.
  • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
  • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.
  • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
  • Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
  • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
  • Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.
  • Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.
  • Perform any other duties as requested by the Vice President or Regional Director of Operations.
  • Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.
  • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
  • Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
  • Complete required corporate training modules, and become certified to train those as required.
  • Ensure that all scheduled meetings take place on the property.

Qualifications
  • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

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