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Residence Inn Jobs in Spring, TX (NOW HIRING)

Residence Inn Houston Willowbrook

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

... Residence Inn Houston Willowbrook 7311 West Greens RoadHouston, TX 77064Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during ...

Highgate Hotels

Front Desk Agent

Houston, TX

$13.50 - $17.25/hr

Front Desk Agent Requisition ID 2026-74446 Category Front Office Operations Job Location US-TX-Houston Property Residence Inn Houston Willowbrook Compensation Type Hourly Highgate Hotels Highgate is ...

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How much do residence inn jobs pay per hour?

As of May 28, 2026, the average hourly pay for residence inn in Spring, TX is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $25.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What job categories do people searching Residence Inn jobs in Spring, TX look for? The top searched job categories for Residence Inn jobs in Spring, TX are:
What cities near Spring, TX are hiring for Residence Inn jobs? Cities near Spring, TX with the most Residence Inn job openings:
Residence Inn jobs near you
Residence Inn Houston Downtown Convention Center - House Attendant

Residence Inn Houston Downtown Convention Center - House Attendant

Aimbridge Hospitality

Houston, TX • On-site

$14.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

64th of 104 rated hotels

Job description

Join Our Team as a House Attendant!
The House Attendant keeps public areas sparkling, helps guests with a smile, sets up fun events, and supports the housekeeping team. This role needs detail-oriented folks who can handle physical tasks and provide top-notch service.
As a House Attendant, you're the behind-the-scenes hero who keeps every corner shining, greets guests with a big smile, brings the sparkle to special events, and backs up your housekeeping crew like a pro! If you've got an eagle eye for detail, a ready-for-anything attitude, and a passion for making people's day, this hands-on role is your ticket to an energetic, rewarding adventure.
Key Skills & Responsibilities:
  • Shine Specialist: Maintain top-tier sanitation and cleanliness across all facilities and equipment, ensuring everything from lobbies to restrooms - carpets to furniture - sparkles.
  • Guest Experience First Responder: Respond quickly to guest requests with a friendly attitude, delivering items and service that reflect top-tier hospitality.
  • Event Support Extraordinaire: Assist in setting up meeting rooms and events, ensuring every detail is in place for a seamless experience.
  • Safety & Security Steward: Safeguard sensitive areas, manage lost-and-found items responsibly, and practice safe work habits to prevent injuries and maintain a secure environment.

Education and Experience:
  • High school diploma or equivalent preferred; hospitality experience is a plus.
  • Valid driver's license and clean driving record required for driving roles.
  • Ability to stay calm and work well under pressure is essential.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Located in the Houston city center, this pet-friendly hotel offers free Wi-Fi. A fully-equipped kitchen with a full-sized refrigerator, microwave, stove top and dishwasher is included in every room at the Residence Inn Houston Downtown/Convention Center. A cable TV, a sofa bed, ironing facilities and a work desk are also provided. Guests at the Residence Inn Houston can access a fitness center with a variety of exercise equipment. Laundry facilities and a business center are also available for guests' convenience. A complimentary breakfast buffet is offered each morning. Free beverages and appetizers are served during the evening on select days. A complimentary grocery shopping service is also available. Residence Inn offers a free breakfast and a nightly reception on Monday, Tuesday and Wednesday evenings. The George R. Brown Convention Center and Discovery Green park are both just half a mile from this hotel. Hobby Airport is 10 miles away.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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