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Residence Inn Jobs in San Ramon, CA (NOW HIRING)

BENCHMARK

Chief Engineer

Oakland, CA · On-site

$95 - $105/hr

Job Overview The Hotel Engineering Manager will lead all engineering, maintenance, and repair activities at AC Hotel Oakland Downtown and Residence Inn Oakland Downtown. Responsibilities * Direct and ...

Residence Inn

Front Desk Agent

Millbrae, CA · On-site

$21/hr

Pay rate $21.00/hr Join the Huntington Hospitality Team! Your Career Starts Here - Let's Redefine Hospitality Together! At Huntington , we're not just managing and developing world-class Marriott and ...

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Residence Inn information

See San Ramon, CA salary details

$11

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$34

How much do residence inn jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for residence inn in San Ramon, CA is $25.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $31.44 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What job categories do people searching Residence Inn jobs in San Ramon, CA look for?

The top searched job categories for Residence Inn jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Residence Inn jobs?

Cities near San Ramon, CA with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in San Ramon, CA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,502 per year, or $25.7 per hour.

Housekeeping Attendant

Residence Inn by Marriott Milpitas

Milpitas, CA • On-site

$16 - $20/hr

Full-time

Medical, Retirement

Re-posted 26 days ago

Job description

The Housekeeping Attendant is responsible for cleaning and servicing guest rooms in order to provide a comfortable experience for guests. Additional responsibilities include assisting in public areas, answer guest inquiries, delivering items to guest rooms, restocking and assisting with special cleaning projects.
DUTIES AND RESPONSIBILITIES
Overall Housekeeping Operations
  • Provide a pleasant experience to guests.
  • Assist with, reports, maintenance request forms, logbooks, lost and found etc. as needed.
  • Regularly assist with deep cleaning projects and other duties.
  • Demonstrate brand standards, behaviors, hallmarks and mandates.
  • Follow all safety guidelines to ensure safety of all associates and guests.
  • Follow all guidelines, policies and procedures as outlined by PHM's Employee Handbook such as, reporting to scheduled shift, report to work on time, reporting absences, have a professional demeanor, etc.

Suite Attendant
  • Ensure all guest room areas are clean and ensure quality standard (i.e. inspect all assigned areas to ensure furnishings, light fixtures, room equipment, are clean and in good repair).
  • Replace/Change items in guest room such as bed linen, skirts, pillows, towels, bath care products, etc.
  • Sweep, Mop and Vacuum.
  • Dust furniture.
  • Clean all high touch point areas such as knobs, control remotes, thermostat, and light switches etc.

House Attendant
  • Ensure all public areas, laundry and room areas are clean and ensure quality standard (i.e. inspect all assigned areas to ensure furnishings, guest rooms, equipment, linen, public areas are clean and in good repair).
  • Inspect and help maintain storage rooms clean, neat and with all adequate supplies.
  • Utilize the carpet machine to wash carpets, remove stains from guest rooms and hallways.
  • Assist with moving objects such as laundry carts, garbage carts, furniture (rooms/guest areas), linen etc.
  • Assist with minimizing waste in all areas of housekeeping.
  • Assist with inventory.

Interpersonal Relationships
  • Spark conversations with guests and associates in a professional manner, smile often, and establish relationships in order gain trust and loyalty.
  • Follow up with guests throughout to ensure guest satisfaction and or correct any issues that arise.
  • Assist with training and or providing guidance to new associates when requested.
  • Resolve and address all guest and associate questions and or concerns in a timely, creative and professional manner.
  • Report any issues, concerns and or suggestions to management.
  • Have constant communication with all hotel departments in order to ensure guest satisfaction.

Financials
  • Follow posted schedule to help reduce overtime and missed meal hours.

WORKING ENVIRONMENT
The hotel is in a public business atmosphere, which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may require being outdoors. In addition, the housekeeping laundry office is often hot, damp, loud and filled of equipment and chemicals.
Some local travel may be required in order to attend hotel events not limited to meetings, trainings etc.
EDUCATION
N/A
WORK EXPERIENCE
N/A
Knowledge
  • Understand hotel function and guest profiles.
  • Knowledge of local area including restaurants, landmarks, shopping centers and or local attraction.
  • Basic reading, writing and number knowledge in order to pass along notes, comments etc. (any language)

Skills
  • Basic English housekeeping communication skills.
  • Interpersonal skills such as listening, smiling, relating, asking questions, teamwork, etc.
  • Have the skill to manage multiple tasks at a time, maintain focus and structure under pressure.
  • Have the skill to resolve conflicts with ease and professionalism to ensure maximum guest and associate satisfaction.

Abilities
  • Ability to develop and maintain relationships with both associates and guests to build trust and loyalty.
  • Ability to maintain consistent positive energy, self-motivation, and passion for hospitality.
  • Ability to keep hotel sensitive information confidential such as guest profiles, credit card information, etc.
  • Ability to easily adapt to various situations, constant change, handle pressure and remain composed and focused.

PHYSICAL REQUIREMENTS
Prolonged standing/walking for duration of shift.
Ability to walk around the hotel, up and down stairs, stoop, kneel, lift a minimum of 50 lbs. and push and pull approximately 200 lbs.
BUSINESS ATTIRE
To present a professional and business image to guests, associates and public we ask that all associates follow PHM's dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times, uniform must be neat, clean and wrinkle free, practice good personal hygiene, and grooming.
PREFERRED QUALIFICATIONS
  • Bilingual or Multilingual
  • Prior Housekeeping/Cleaning/ Janitorial experience
  • Emotional Intelligence Training

The Residence Inn by Marriott Milpitas Silicon Valley (a Pacific Hotel Management Hotel), functions 7 days a week, 24 hours a day. All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates.
Pacific Hotel Management, LLC is a privately- owned company that manages various hotel brands in the bay area. The Residence Inn by Marriott, Milpitas is one out of 7 hotels within PHM. Our culture is family oriented, friendly, outgoing, competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals, but most importantly, all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance, 401k plan, educational assistance program, training, recognition events, travel discounts and more! As part of the Marriott brand, we pursue excellence in everything we do!
We are looking for someone who can easily engage and adapt to our unique culture. We are looking for an enthusiastic Housekeeping Attendant to join our family! The Housekeeping Attendant is responsible for cleaning and servicing guest rooms in order to provide a comfortable experience for guests. Additional responsibilities include assisting in public areas, answer guest inquiries, delivering items to guest rooms, restocking and assisting with special cleaning projects. The Housekeeping Attendant is an integral part of our team at the property and works side by side with managers and associates on a day-to-day basis to anticipate and meet guest's needs. We are looking for someone who will help us maintain our high quality standards, who will help develop new ideas and ways to improve our guest satisfaction scores.

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