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Residence Inn Jobs in Eugene, OR (NOW HIRING)

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Residence Inn information

See Eugene, OR salary details

$10

$23

$30

How much do residence inn jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for residence inn in Eugene, OR is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What job categories do people searching Residence Inn jobs in Eugene, OR look for? The top searched job categories for Residence Inn jobs in Eugene, OR are:
What cities near Eugene, OR are hiring for Residence Inn jobs? Cities near Eugene, OR with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Eugene, OR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

Night Auditor- Residence Inn- Eugene

Mereté Hotel Management

Eugene, OR • On-site

$16.50 - $17.50/hr

Other

Medical, PTO

Posted 6 days ago

Job description

Night Auditor- Residence Inn- Eugene

Residence Inn by Marriott Eugene - Eugene, OR 97401

Overview

Salary Range $16.50 - $17.50 Hourly Job Shift Graveyard Education Level None Category Front Desk Hospitality

Description

Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you'll tackle exciting challenges and grow. See which positions are open and apply today.

We offer

  • Competitive Pay
  • Flexible Scheduling
  • Career Development / Advancement Opportunities
  • Paid Time Off
  • Health Benefits
  • Travel Industry Discounts

At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and experiences, leading us to better serve our guests, associates, and community.

Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Associates are paid weekly!

SUMMARY Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining guest account records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers. Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests' accounts, making and confirming reservations, and presenting statements and collecting payments from guests.

ESSENTIAL FUNCTIONS

  • Review and analyze all adjustments.
  • Thoroughly understand accounting machine for front office.
  • Ensure that all charges have been posted to the appropriate guest folio or master account.
  • Post room tax to each folio or master account.
  • Ensure that all front office charges and miscellaneous charges and adjustments have been posted and balanced out.
  • Ensure all guest charges have been balanced and all appropriate reports have been run and all supporting documentation is attached to the appropriate reports.
  • Answer telephone.
  • Check guests in and out.
  • Attend mandatory meetings.
  • Report any unsafe conditions immediately.
  • Perform any other duties as assigned by supervisor to include cross training.
  • Regular and reliable attendance and punctuality are essential functions of this position.
  • Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.

PHYSICAL DESCRIPTION

  • Constantly standing at the front desk on tile or carpet.
  • Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist, and neck), and crouching (bending at the knees).
  • Lifting /carrying average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.
  • Pushing/pulling average weight frequently 5 lbs. Maximum weight occasionally 20 lbs.

WORKING CONDITIONS

  • Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
  • Must adhere to the Hotel's safety standards and procedures.
  • Exposed to computer printer noise, and telephone noise.

SUCCESS FACTORS

  • Balances and accounts for all daily cash and charge transactions.
  • Ability to communicate effectively both written and verbal with the public and other team members.
  • Follows all appropriate policies and procedures while constantly striving to improve all standards of operations.
  • Ensure prompt and courteous service to guest to ensure all guest experience is distinctively supreme.
  • Effectively manage time.
  • Meets or exceeds productivity standards.
  • Follow all safety procedures.
Qualifications
  • Prior cash handling experience and two years customer service experience preferred.
  • Hotel experience helpful.
  • May require a valid Driver License with an acceptable driving record.
  • Experience working with computers and operating keyboards.
  • Must pass criminal background check.

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