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Residence Inn Jobsexternal in Decatur, IL (NOW HIRING)

Tharaldson Hospitality

Guest Service Agent

Forsyth, IL · On-site

$15 - $17/hr

Guest Service Agent / Front Desk Agent Decatur Forsyth Residence Inn by Marriott Wage: $15.00 - $17.00/hr BOE Be the Friendly Face Our Guests Remember! Do you have a genuine warmth and helpful nature?

Tharaldson Hospitality

Night Auditor

Forsyth, IL · On-site

$15.50 - $18/hr

Night Auditor - Hotel Desk - Overnight Position Decatur Forsyth Residence Inn by Marriott Wage: $15.50 - $18.00/hr BOE Be the Friendly Face Our Guests Remember! Are you a night owl? Sleep during the ...

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Residence Inn information

See Decatur, IL salary details

$9

$22

$29

How much do residence inn jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for residence inn in Decatur, IL is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $27.26 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What cities near Decatur, IL are hiring for Residence Inn jobs?

Cities near Decatur, IL with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Decatur, IL as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,438 per year, or $22.3 per hour.

Breakfast Host

Decatur Forsyth Residence Inn by Marriot

Forsyth, IL • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Breakfast Host

Decatur Forsyth Residence Inn by Marriott Decatur Forsytht

Wage: $15.00 - $17.00/hr BOE

**Must have weekend availability**


Be the Friendly Face Our Guests Remember!

Do you have a genuine warmth and helpful nature? Do you thrive on working in fast paced environments? Do you enjoy making others smile? We are hiring for a Breakfast Host! 

If you're friendly, dependable, and enjoy helping others, Tharaldson Hospitality Management wants you!

You'll play an important role in creating a positive guest experience while working with a supportive team and gaining valuable hospitality experience.

With 90 hotels nationwide and continued growth ahead, Tharaldson offers opportunities to build your skills and advance your hospitality career.

What We Offer

  • Career advancement opportunities
  • Competitive pay
  • Daily Pay option
  • Employee hotel discounts
  • Flexible scheduling
  • Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and Profit Sharing
  • Paid Vacation

What You'll Do

  • Set up breakfast at scheduled times
  • Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards
  • Greets guests and accommodates special requests as needed
  • Ensures countertops and machines are clean and tidy at all times
  • Inventory breakfast items regularly; orders or purchases items as necessary and provides all receipts to General Manager
  • Assists in maintaining cleanliness of public areas
  • All other duties as assigned

What We're Looking For

  • 0 – 1+ year of customer service experience 
  • Open morning availability, 6am – 12pm -Times may vary based on location
  • Passionate about hospitality and creating an exceptional guest experience. 
  • Ability to ensures breakfast items are stocked and available to guests during breakfast hours according to company standards
  • Ability to greet guests and accommodates special requests as needed
  • All other duties as assigned.
  • High School degree or better

No hotel experience? No problem! We value a great attitude, willingness to learn, and a passion for providing excellent service.

Equal Employment Opportunity

Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.

Reasonable Accommodation

Tharaldson Hospitality Management is committed to providing reasonable accommodations to qualified applicants and associates with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law. If you need an accommodation during the application or interview process, please contact Human Resources.



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