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Residence Inn Jobs in Chicago, IL (NOW HIRING)

Marriott

Guest Service Representative

Chicago, IL · On-site

$14 - $17/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott International

Housekeeping Aide

Chicago, IL · On-site

$24.36/hr

About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while ...

Marriott

Housekeeping Aide

Chicago, IL · On-site

$16.25 - $18.75/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott

Housekeeper

Chicago, IL · On-site

$14.50 - $18.50/hr

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Marriott International

Housekeeper

Chicago, IL · On-site

$24.36/hr

About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while ...

Marriott

Front Office Operations Manager

Chicago, IL · On-site

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide ...

Residence Inn Bloomingdale

Room Attendant

Bloomingdale, IL · On-site

$14 - $17.75/hr

... Location Residence Inn Bloomingdale 295 Knollwood DriveBloomingdale, IL 60108Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive ...

Residence Inn Bloomingdale

Room Attendant

Bloomingdale, IL · On-site

$14 - $17.75/hr

... Location Residence Inn Bloomingdale 295 Knollwood DriveBloomingdale, IL 60108Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive ...

Residence Inn Bloomingdale

Room Attendant

Bloomingdale, IL · On-site

$16 - $17/hr

... Residence Inn Bloomingdale 295 Knollwood Drive Bloomingdale, IL 60108 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous ...

Residence Inn Ohare/Rosemont

Room Attendant

Rosemont, IL · On-site

$17 - $18/hr

... Location Residence Inn Ohare/Rosemont 7101 Chestnut St Rosemont, IL 60018 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive ...

Residence Inn Ohare/Rosemont

Room Attendant

Rosemont, IL · On-site

$13.75 - $17/hr

... Residence Inn Ohare/Rosemont 7101 Chestnut StRosemont, IL 60018Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and ...

Residence Inn Ohare/Rosemont

Room Attendant

Rosemont, IL · On-site

$13.75 - $17/hr

... Residence Inn Ohare/Rosemont 7101 Chestnut StRosemont, IL 60018Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and ...

Residence Inn Ohare/Rosemont

Laundry Attendant

Rosemont, IL · On-site

$17 - $18/hr

... Residence Inn Ohare/Rosemont 7101 Chestnut St Rosemont, IL 60018 Overview The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins ...

Residence Inn Ohare/Rosemont

Laundry Attendant

Rosemont, IL · On-site

$13.25 - $16/hr

... Residence Inn Ohare/Rosemont 7101 Chestnut StRosemont, IL 60018Overview The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins ...

Residence Inn Ohare/Rosemont

Laundry Attendant

Rosemont, IL · On-site

$13.25 - $16/hr

... Residence Inn Ohare/Rosemont 7101 Chestnut StRosemont, IL 60018Overview The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins ...

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All JobsResidence Inn JobsResidence Inn Jobs in Chicago, IL

Residence Inn information

See Chicago, IL salary details

$10

$23

$31

How much do residence inn jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for residence inn in Chicago, IL is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Chicago, IL? For Residence Inn jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Chicago, IL look for? The top searched job categories for Residence Inn jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Residence Inn jobs? Cities near Chicago, IL with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,358 per year, or $23.7 per hour.

Guest Service Representative

Marriott

Chicago, IL • On-site

$14 - $17/hr

Full-time

Re-posted 29 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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