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Residence Inn Jobs in Baltimore, MD (NOW HIRING)

Gulph Creek Hotels

Front Desk Supervisor

Baltimore, MD · On-site

$17 - $21.75/hr

Front Desk Supervisor We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Residence Inn by Marriott Baltimore White Marsh! The Front Desk Supervisor is ...

New

Gulph Creek Hotels

Front Desk Supervisor

Nottingham, MD · On-site

$16 - $20.75/hr

SUMMARY We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Residence Inn by Marriott Baltimore White Marsh! The Front Desk Supervisor is primarily ...

New

Gulph Creek Hotels

Front Desk Supervisor

Nottingham, MD · On-site

$20/hr

SUMMARY We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Residence Inn by Marriott Baltimore White Marsh! The Front Desk Supervisor is primarily ...

Marriott

General Manager

Annapolis, MD · On-site

The dual brand Residence Inn/Fairfield Inn Annapolis looking for a dynamic, hands-on Hotel General Manager who is ready to make an impact. This isn't a behind-the-desk leadership role-it's an ...

Marriott International

General Manager

Annapolis, MD · On-site

The dual brand Residence Inn/Fairfield Inn Annapolis looking for a dynamic, hands-on Hotel General Manager who is ready to make an impact. This isn't a behind-the-desk leadership role-it's an ...

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All JobsResidence Inn JobsResidence Inn Jobs in Baltimore, MD

Residence Inn information

See Baltimore, MD salary details

$10

$22

$30

How much do residence inn jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for residence inn in Baltimore, MD is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What are popular job titles related to Residence Inn jobs in Baltimore, MD? For Residence Inn jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Residence Inn jobs in Baltimore, MD look for? The top searched job categories for Residence Inn jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Residence Inn jobs? Cities near Baltimore, MD with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Baltimore, MD as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,571 per year, or $22.9 per hour.

Night Auditor & Hotel Operations

Marriott International

Silver Spring, MD • On-site

$20.53/hr

Full-time

Posted 5 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description


POSITION SUMMARY
Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About Us
We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.
About the Team
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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