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Residence Inn Jobs in Iowa (NOW HIRING)

Highgate Hotels

Hotel Maintenance

West Des Moines, IA · On-site

$15 - $19/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Highgate Hotels

Room Attendant

West Des Moines, IA · On-site

$12.75 - $16/hr

Residence Inn West Des Moines 160 South Jordan Creek Parkway West Des Moines, IA 50266 The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive ...

Residence Inn

Hotel Guest Service Manager

Ankeny, IA · On-site

What we offer: * Health, Dental, Vision and other benefits available after 60 days * DailyPay * 401k * Paid Training * Paid PTO * Referral program * Discounts at all Kinseth Hotel Corporation hotels ...

Residence Inn

Hotel Maintenance Supervisor

Ankeny, IA · On-site

What we offer: * Health, Dental, Vision and other benefits available after 60 days * DailyPay * 401k * Paid Training * Paid PTO * Referral program * Discounts at all Kinseth Hotel Corporation hotels ...

Residence Inn

Hotel Housekeeper

Ankeny, IA · On-site

$13 - $17/hr

What we offer: * Health, Dental, Vision and other benefits available after 60 days * DailyPay * 401k * Paid Training * Paid PTO * Referral program * Discounts at all Kinseth Hotel Corporation hotels ...

Highgate Hotels

Night Auditor

West Des Moines, IA · On-site

$13.75 - $18.25/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

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Residence Inn information

See Iowa salary details

$9

$21

$28

How much do residence inn jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for residence inn in Iowa is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $26.39 per hour, depending on experience, location, and employer.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What are the key skills and qualifications needed to thrive as a Residence Inn front desk associate?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What are popular job titles related to Residence Inn jobs in Iowa?

For Residence Inn jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Residence Inn jobs in Iowa look for?

The top searched job categories for Residence Inn jobs in Iowa are:

What cities in Iowa are hiring for Residence Inn jobs?

Cities in Iowa with the most Residence Inn job openings:

Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,968 per year, or $21.6 per hour.

Hotel Maintenance

Highgate Hotels

West Des Moines, IA • On-site

$15 - $19/hr

Full-time

Re-posted 2 days ago

Highgate Hotels rating

6.4

Company rating: 6.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

Hourly

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com


Residence Inn West Des Moines

160 South Jordan Creek Parkway

West Des Moines, IA 50266


  • Assist with the operation maintenance and repair of equipment.
  • Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
  • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
  • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
  • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
  • Perform other tasks/jobs as assigned by the supervisor or manager.
  • Must be available to work evenings and weekends.

  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
  • Evenings and weekends mandatory.

What Highgate Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Highgate Hotels

Sourced by ZipRecruiter

Highgate Hotels, based in New York, NY, US, is a preeminent real estate investment and hospitality management firm with a substantial presence in the hospitality industry. Founded in the 1980s, Highgate has grown to manage over 160 hotels around the world, providing comprehensive hospitality services including hotel operations, asset management, and project management. Their portfolio includes an array of upscale, luxury, and budget hotels, extending their services across various market segments in the hospitality industry. Highgate commits to its mission of delivering superior returns for owners and investors while providing eclectic experiences for guests.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1988

Social media

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