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Resettlement Program Jobs in Washington (NOW HIRING)

The Senior Operations Manager oversees administrative oversight, records management, and logistics across Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. Candidates must reside ...

Walk-in Services Intern (Fall 2026)

Silver Spring, MD · On-site

$15.50 - $20.75/hr

LEARNING OBJECTIVES Intern will gain US resettlement agency experience, including assessing a high volume and broad range of new potential clients. Intern will acquire knowledge of internal programs ...

Security Assistant

Rockville, MD · On-site

$38K - $48K/yr

Experience working with Child Protective Services (CPS), Office of Refugee Resettlement (ORR), or similar federal or state programs. * Experience reviewing documentation for accuracy and completeness.

Supervise program implementation including assessment, self-sufficiency planning, job readiness ... refugee resettlement, workforce development, or related social service delivery * Experience ...

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Resettlement Program information

What are the key skills and qualifications needed to thrive as a Resettlement Program Coordinator, and why are they important?

To thrive as a Resettlement Program Coordinator, you need a background in social work, human services, or a related field, along with knowledge of immigration and refugee laws. Familiarity with case management software, government reporting systems, and language interpretation tools is typically required. Strong cultural sensitivity, problem-solving abilities, and excellent interpersonal communication are vital soft skills for supporting vulnerable populations. These competencies are crucial to ensure effective resettlement, compliance with regulations, and the well-being of clients adapting to a new environment.

What is a Resettlement Program?

A Resettlement Program is an organized effort, often led by governments or humanitarian organizations, to help refugees, asylum seekers, or displaced individuals find safety and rebuild their lives in a new country or region. These programs provide support such as housing, legal assistance, language classes, and help with employment and integration into the community. The goal is to ensure that individuals and families have the resources they need to become self-sufficient and successfully adapt to their new environment.

What is the difference between Resettlement Program vs Case Manager?

AspectResettlement ProgramCase Manager
Primary RoleFacilitates refugee and immigrant resettlement processesManages individual client cases, providing support and resources
Required CredentialsOften requires knowledge of immigration policies, social servicesRequires social work, counseling, or related certifications
Work EnvironmentNon-profit organizations, government agencies, community centersSocial service agencies, healthcare facilities, community organizations
Industry UsageUsed in refugee and immigrant support programsCommon in social services, healthcare, and community outreach

While both roles involve supporting vulnerable populations, a Resettlement Program focuses on organizing and implementing refugee and immigrant resettlement efforts, whereas a Case Manager provides ongoing support and resources to individual clients within various social service settings.

What are some common challenges faced by professionals working in a resettlement program, and how can they effectively address them?

Professionals in a resettlement program often encounter challenges such as language barriers, cultural adjustment issues, and navigating complex legal or social services systems for clients. Building strong relationships with community partners, utilizing interpreters, and participating in ongoing cultural competency training can help address these challenges. Additionally, resettlement team members frequently collaborate with case managers, social workers, and local agencies to provide comprehensive support, ensuring new arrivals receive the resources they need for a successful transition.
What are popular job titles related to Resettlement Program jobs in Washington? For Resettlement Program jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Resettlement Program jobs in Washington look for? The top searched job categories for Resettlement Program jobs in Washington are:
What cities in Washington are hiring for Resettlement Program jobs? Cities in Washington with the most Resettlement Program job openings:
Senior Operations Manager

Senior Operations Manager

Credence

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Overview
Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.
We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.
Position Summary
We are currently seeking prospective candidates for an upcoming opportunity with the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children. The Senior Operations Manager oversees administrative oversight, records management, and logistics across Refugee Resettlement and Unaccompanied Alien Children (UAC) programs.
Candidates must reside in the Washington-D.C. area full-time but able to travel intermittently in support of ORR-funded programs across the continental United States.
Responsibilities include, but are not limited to the duties listed below:
  • Direct high-level organizational support by managing tasks, schedules, and resources across multiple divisions.
  • Implement and oversee agency records management systems, ensuring compliance with federal statutes.
  • Assist with event and meeting logistics and travel arrangements for federal and contractor staff.
  • Manage detailed SOPs for all administrative and operational tasks.
  • Review and prepare responses to information requests and assist federal staff in safeguarding PII.
  • Organize and maintain digital/paper records, take minutes, and prepare presentation materials for high-level briefings.
  • Develop internal quality assurance procedures to monitor personnel files and ensure operational compliance.
  • Support federal staff in monitoring compliance with safety, security, and facility-related requirements.
  • Ensure the timely execution of priorities by tracking requests and maintaining organized filing systems.

Requirements
Minimum Qualifications
  • Experience: Minimum 7 years of relevant experience in program operations or business administration.
  • Leadership: Minimum 3 years of supervisory or team lead experience.
  • Education: Bachelor's degree in Business Administration, Public Administration, or relevant subject; Master's degree preferred.
  • Certification: PMP or relevant records management certification preferred.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development