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Reservations Jobs in Decatur, GA (NOW HIRING)

Crescent

Sales Coordinator

Stone Mountain, GA · On-site

$17 - $23.25/hr

Check for duplicate reservations - by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests. Check for group reservation errors - and contact caller ...

Valor Hospitality

Guest Services Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

Goldbergs Fine Foods

Cashier

Atlanta, GA · On-site

$11.25 - $15.50/hr

Answer telephone calls regarding group party reservations and business information. * Assist with cleaning the front of house areas. * Perform debit, credit and cash transactions, total accountant on ...

Four Seasons

Core Agent

Atlanta, GA

Manage the general reservations and guest communication e-mail inboxes. * Accepts and delivers mobile instant messages, wake-up calls, messages and facsimiles in a timely manner. * Handle guest ...

Four Seasons Hotels Limited

Core Agent

Atlanta, GA · On-site

Manage the general reservations and guest communication e-mail inboxes. * Accepts and delivers mobile instant messages, wake-up calls, messages and facsimiles in a timely manner. * Handle guest ...

Valor Hospitality

Guest Services Agent

Roswell, GA

$14 - $17.75/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

Valor Hospitality Partners

Guest Services Agent

Roswell, GA

$13.75 - $17.50/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

Valor Hospitality Partners

Guest Services Agent

Roswell, GA · On-site

$13.75 - $17.50/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

Valor Hospitality Partners

Guest Services Agent

Roswell, GA

$13.75 - $17.50/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

JACKMONT HOSPITALITY INC

Host/Hostess T

Atlanta, GA · On-site

As a Host/Hostess, you will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience for all patrons. Your attention to detail and exceptional ...

Valor Hospitality Partners

Guest Services Agent

Roswell, GA · On-site

$13.75 - $17.50/hr

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. * Manage guest check-ins/check ...

Legacy Ventures Management

Guest Service Agent

Atlanta, GA

$14.50 - $18.25/hr

Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay. Key Responsibilities: * Greet and register ...

Invited

Concierge

Atlanta, GA

$15 - $19.25/hr

This role focuses on managing phone calls, reservations and general emails, addressing inquiries, and fostering connections that make members feel valued and appreciated. The Concierge engages ...

Jackmont Hospitality

Host/Hostess T

Atlanta, GA

As a Host/Hostess, you will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience for all patrons. Your attention to detail and exceptional ...

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Reservations information

See Decatur, GA salary details

$11

$18

$28

How much do reservations jobs pay per hour?

As of May 31, 2026, the average hourly pay for reservations in Decatur, GA is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reservations Agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What are reservations in the context of a job?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

What are popular job titles related to Reservations jobs in Decatur, GA? For Reservations jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Reservations jobs? Cities near Decatur, GA with the most Reservations job openings:
Reservations jobs near you
Infographic showing various Reservations job openings in Decatur, GA as of May 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,770 per year, or $18.6 per hour.

Sales Coordinator

Crescent Hotels & Resorts LLC

Stone Mountain, GA

$17 - $23.25/hr

Full-time

Posted 16 days ago

Job description

Join the nation’s leader, Crescent Hotels & Resorts, and take the next step in your hospitality career. We are seeking a Sales Coordinator for the incredible Atlanta Lakeside Resort at Stone Mountain.

The Sales Coordinator provides administrative support for the Sales staff including greeting visitors, answering the telephone, gathering data and compiling reports, maintaining files and preparing correspondence. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, nametags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

Review group blocks for cutoff date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates.
Attend weekly group pick-up meetings
Run group arrivals lists daily for future arrival dates, and no-show reports daily.
Check for duplicate reservations – by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests.
Check for group reservation errors – and contact caller of the reservation or group contact accordingly to obtain and verify information.
Report to the Director of Sales.
Work with group rooming lists, reservation changes, and group billing – according to contract and email history.
Complete Group Commission Report, after group’s departure.
Monitor room type availability daily.
Monitor non-guaranteed reservations daily, and contact caller of reservation if needed. You will be responsible for canceling the reservation when required.
Create and maintain group & transient room blocks. Ensure all reservations have correct billing, and all other necessary information.
Complete competition rate analysis as needed.
Take in-house reservations calls from customers requesting on property assistance or all other calls pertaining to room reservations.
Monitor Internet and FIT bookings, availability, and billing. Completing commission payment requests accordingly.
Assist in completing all VIP and internal reservations, communicating any issues to management
Assist in completing all fax and email reservations.
Research outstanding Travel Agent Commissions for groups.

Research and charge for all no-shows, cancellations, and deposits.

Enter pick up for each group upon conclusion of event

Assist DOS with BT tracking for all Global and Local Corporate Negotiated Accounts

Other duties as assigned.