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Reservations Jobs in Utah (NOW HIRING)

Alterra

Central Reservations Supervisor

Solitude, UT · On-site

$26.50/hr

The Central Reservations Supervisor is responsible for leading the daily operations of the Central Reservations Department while ensuring exceptional guest service and maximizing lodging and ...

HJB Travels

Travel Reservations Agent

West Jordan, UT · On-site

$15 - $18.75/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals to join our team as Travel Reservations Agents. In this remote role, you will assist clients with ...

Montage International

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Sales Reservations Agent SUMMARY The Reservations Agent serves as the voice of the hotel when guests first call or visit the property to inquire about booking. This role requires the Agent to take ...

Davidson Hospitality Group

Reservations Agent

Midway, UT · On-site

$15.25 - $19/hr

Reservations Agent Nestled in the scenic Wasatch Mountains in Midway, Homestead is a historic, reimagined four-season destination set across nearly 190 acres of breathtaking natural beauty. Known for ...

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Reservations information

See Utah salary details

$10

$17

$26

How much do reservations jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for reservations in Utah is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.28 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Utah?

The most popular types of Reservations jobs in Utah are:

What are popular job titles related to Reservations jobs in Utah?

For Reservations jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Utah look for?

The top searched job categories for Reservations jobs in Utah are:

Reservations jobs near you
Infographic showing various Reservations job openings in Utah as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,150 per year, or $17.4 per hour.

Reservations Agent - Full-time

Black Desert Resort

Ivins, UT • On-site

$15 - $17/hr

Full-time

Medical, Retirement

Re-posted 12 days ago

Job description

Overview

Black Desert Resort, located in the stunning landscape of Southern Utah, offer unique ultra-premium and wellness experiences amidst breathtaking natural scenery. Black Desert Resort features world-class accommodations, exceptional dining options, and a variety of premium amenities, including a championship 19-hole golf course designed by Tom Weiskopf. 

Job Summary:

The Reservations Agent will be the first point of contact for our guests, assisting them with reservations, providing information about our facilities and services, and ensuring a smooth and pleasant booking experience. This position requires excellent communication skills, a passion for customer service, and a desire to contribute to a premier hospitality experience.

 

Job Specifications:

Onsite: Black Desert ResortShift & Schedule Availability: Year-Round / Full-Time Pay Rate: $15 - 17/hour. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Why Join Us:

  • Competitive Benefits: Comprehensive health insurance, 401K with company match, employee dining room, flexible time off, exclusive resort discounts, and employee complimentary hotel stay program.
  • Team-Focused Environment: Be part of a supportive reservations team committed to quality service and hospitality.
  • Career Growth: Opportunities to advance in reservations, sales, and leadership.
Responsibilities

Key responsibilities including but not limited to

  • Handle incoming calls and emails for room reservations, modifications, and cancellations.
  • Provide detailed information about resort amenities, services, room types, and rates.
  • Use the reservations system to check availability and book reservations accurately.
  • Assist guests with special requests and inquiries in a professional and courteous manner.
  • Collaborate with other resort departments to ensure guest requirements are met.
  • Process reservation-related paperwork and maintain accurate records.
  • Follow up on guest bookings and confirmations.
  • Identify and maximize room sales opportunities to enhance revenue.
  • Address and resolve any issues or concerns that arise during the reservation process.
  • Maintain up-to-date knowledge of resort events, promotions, and policies.
  • Other duties as assigned.
Qualifications
  • Previous experience in customer service or reservations is preferred but not required.
  • Strong verbal and written communication skills.
  • Proficiency in computer systems and ability to learn reservation management software.
  • Excellent phone etiquette and customer service orientation.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Detail-oriented with good organizational skills.
  • Flexibility to work in shifts, including weekends and holidays.

#blackdesertresort

Employment Type: FULL_TIME

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