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Reservations Jobs in Kansas (NOW HIRING)

ELDRIDGE HOTEL PARTNERS LLC

Front Desk Manager

Lawrence, KS · On-site

$15 - $19.50/hr

Exempt / Non-Exempt Position Summary Oversees front desk operations to ensure exceptional guest service, accurate reservations, proper cash handling, and effective coordination with housekeeping ...

KMG Hotels

Front Desk Agent - PT Day/Evening

Leavenworth, KS · On-site

$13.75 - $17.25/hr

Assists in preregistration and blocking of rooms for reservations. * Thoroughly understand and adheres to proper credit card and cash handling policies and procedures. * Understands room status and ...

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Reservations information

See Kansas salary details

$10

$17

$26

How much do reservations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for reservations in Kansas is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.85 per hour, depending on experience, location, and employer.

What is a reservations agent?

Reservations, as a job title, typically refer to professionals who handle the booking and management of services such as hotel rooms, flights, car rentals, or restaurant tables. Their responsibilities include assisting customers with inquiries, processing bookings, updating reservation systems, and sometimes handling cancellations or special requests. Reservations staff often work in hospitality, travel, or related industries and are essential for ensuring a smooth and efficient booking experience for guests or clients.

What are the key skills and qualifications needed to thrive as a reservations agent?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems (like OPERA or Amadeus), booking platforms, and office software is commonly required. Excellent communication, problem-solving abilities, and a calm, courteous demeanor help you stand out in this role. These skills ensure accurate bookings, satisfied customers, and efficient handling of inquiries in a fast-paced hospitality environment.

What are some common challenges faced by reservations agents, and how can they be overcome?

Reservations agents often encounter challenges such as managing high call volumes during peak times, handling last-minute booking changes, and addressing customer concerns promptly. To overcome these, strong organizational skills and familiarity with booking software are essential. Effective communication and patience are also key, as agents must frequently collaborate with other departments, such as sales and front desk teams, to ensure smooth guest experiences. Continuous training and staying updated on property offerings can further enhance problem-solving abilities.

What is the difference between Reservations vs Customer Service Representative?

AspectReservationsCustomer Service Representative
CredentialsHigh school diploma; some roles may require hospitality certificationsHigh school diploma; customer service training often preferred
Work EnvironmentHotels, airlines, travel agenciesCall centers, retail, corporate offices
Industry UsageTravel, hospitality, airline industriesVarious sectors including retail, telecom, finance
Primary FocusBooking and managing reservationsAssisting customers with inquiries and issues

Reservations specialists focus on booking and managing reservations within the travel and hospitality industries, while Customer Service Representatives handle a broader range of customer inquiries across multiple sectors. Both roles require strong communication skills but differ in their specific responsibilities and work environments.

How to become a reservations agent?

To become a reservations agent, candidates typically need a high school diploma or equivalent and strong customer service skills. Experience with reservation systems like Sabre or Amadeus is often preferred, and some employers provide on-the-job training. Good communication, organization, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Reservations jobs in Kansas?

The most popular types of Reservations jobs in Kansas are:

What are popular job titles related to Reservations jobs in Kansas?

For Reservations jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Reservations jobs in Kansas look for?

The top searched job categories for Reservations jobs in Kansas are:

Reservations jobs near you
Infographic showing various Reservations job openings in Kansas as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,415 per year, or $17 per hour.

Front Desk Agent - Hampton by Hilton Emporia

KMG Hotels

Emporia, KS • On-site

$14 - $16/hr

Part-time

Re-posted 13 days ago

Job description

Hampton Inn by Hilton is seeking to hire a part-time overnight (11pm - 7am) Front Desk Agent to represent the hotel to the guest throughout all stages of the guest's stay.
Job Summary:
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay.
Responsibilities:
  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit card and cash handling policies and procedures.
  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows the location and types of available rooms as well as the activities and services of the property.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, and special requests.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Knows how to use front office equipment.
  • Process guest check-outs.
  • Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
  • Uses proper telephone etiquette.
  • Uses proper mail, package, and message handling procedures.
  • Attends department meetings.
  • Reports any unusual occurrences or requests to the manager.
  • Knows all safety and emergency procedures, Is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.
  • Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Prerequisites:
  • High School diploma/Secondary qualification or equivalent.
  • One-year front desk/guest service experience strongly preferred but not required.
  • Additional language skills preferred but not required.
  • Physical: Requires writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
  • Being passionate about people and service.
  • Strong communication skills essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem solving, reasoning, motivating and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and/or holidays.

Equal Opportunity Employer:
Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity EEO is The Law - https://www.eeoc.gov/.