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Reservations Manager Jobs in Toronto, ON (NOW HIRING)

U-Haul

Reservation Manager (Part time)-3

Brampton, ON

CA$17.60 - CA$19/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

U-Haul

Reservation Manager

Toronto, ON

CA$17.60 - CA$19/hr

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Access Storage

Assistant Manager

Whitby, ON

CA$18/hr

Manage front desk, confirm reservations, rent storage units, present lease agreements, and collect rental payments, maintain property appearance by cleaning facility daily, perform daily inspections ...

PetSmart Careers

PetsHotel Manager

Richmond Hill, ON · On-site

$20.67 - $30.67/hr

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

PetSmart

PetsHotel Manager

Richmond Hill, ON · On-site

PetsHotel Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together, w ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

Access Storage

Assistant Manager

Concord, ON

CA$19/hr

Assistant Manager -- Launch Your Career Beyond Retail Full-Time | Day Shifts Only | Paid Training ... Confirming reservations and completing rental agreements * Processing payments and maintaining ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Toronto, ON

Reservations Manager information

See Toronto, ON salary details

$23.9K

$48.9K

$76.3K

How much do reservations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for reservations manager in Toronto, ON is $48,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,310.00 and $62,032.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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For Reservations Manager jobs in Toronto, ON, the most frequently searched job titles are:

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Cities near Toronto, ON with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $48,907 per year, or $23.5 per hour.

Reservation Manager (Part time)-3

U-Haul

Brampton, ON

CA$17.60 - CA$19/hr

Part-time

PTO

Posted 24 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 521 frontline employees who took The Breakroom Quiz

152nd of 176 rated vehicle equipment hire

Job description

Compensation Range: $17.60 to $19.00 Hourly

Location:

152 East Dr, Brampton, Ontario L6T1C1 Canada

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Paid holidays, vacation, and sick days, if eligible
  • Career stability
  • Gym Reimbursement Program, if eligible
  • Opportunities for advancement
  • Valuable on-the-job training
  • Complete Benefit Plan, if eligible
  • RRSP payroll deduction plan
  • Deferred profit-sharing plan, if eligible
  • You Matter Program (EAP)
  • Mindset App Program
  • Wellness Programs
  • Discounts on Apple products, Dell computers, hotels, and more

Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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