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Reservations Manager Jobs in Springfield, MO (NOW HIRING)

Atrium Hospitality

Restaurant Server

Springfield, MO · On-site

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Schedule reservations, answer phone calls, and assist with special requests or events * Monitor ...

Atrium Hospitality

Restaurant Server

Springfield, MO · On-site

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Schedule reservations, answer phone calls, and assist with special requests or events * Monitor ...

Atrium Hospitality

Restaurant Server

Springfield, MO · On-site

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Schedule reservations, answer phone calls, and assist with special requests or events * Monitor ...

Red Lobster

Host

Springfield, MO

Welcoming every guest into our restaurant with a smile Accurately quoting wait times and managing reservations Catering to guests by providing special experiences Escorting guests to their table and ...

Red Lobster

Host

Springfield, MO

Accurately quoting wait times and managing reservations * Catering to guests by providing special experiences * Escorting guests to their table and providing a seamless experience * Providing a warm ...

Red Lobster

Host

Springfield, MO · On-site

Accurately quoting wait times and managing reservations * Catering to guests by providing special experiences * Escorting guests to their table and providing a seamless experience * Providing a warm ...

Red Lobster

Host

Springfield, MO · On-site

Accurately quoting wait times and managing reservations * Catering to guests by providing special experiences * Escorting guests to their table and providing a seamless experience * Providing a warm ...

Red Lobster

Host

Springfield, MO

Accurately quoting wait times and managing reservations * Catering to guests by providing special experiences * Escorting guests to their table and providing a seamless experience * Providing a warm ...

Midas Hospitality

Front Desk Clerk

Springfield, MO · On-site

$12.75 - $15.75/hr

Process reservations, modifications, and cancellations according to hotel, brand, and company ... Basic computer skills and ability to learn hotel Property Management Systems (PMS).Experience ...

New

Collabera

File Clerk

Springfield, MO

$11.50/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... for online reservations. * The position will process a high volume of transactions which are ...

GameStop

Retail Keyholder (Store 1676)

Springfield, MO · On-site

$12.50 - $16.75/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop Inc

Retail Keyholder (Store 6074)

Springfield, MO · On-site

$14 - $18.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop

Retail Keyholder (Store 4876)

Springfield, MO · On-site

$12.50 - $16.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop

Retail Keyholder (Store 6074)

Springfield, MO · On-site

$14 - $18.25/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop Inc

Retail Keyholder (Store 4876)

Springfield, MO · On-site

$12.50 - $16.50/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

GameStop Inc

Retail Keyholder (Store 1676)

Springfield, MO · On-site

$12.50 - $16.75/hr

With moderate supervision, the Retail Keyholder assists the store management team in executing and ... Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro ...

Bass Pro Shops

Front Desk Attendant

Springfield, MO · On-site

$16/hr

Manage bookings, reservations, and occasionally cancellations by utilizing the company assigned software with confidence and ability to troubleshoot or escalate issues as needed * Uphold partnership ...

Cabela's

Front Desk Attendant

Springfield, MO · On-site

$16/hr

Manage bookings, reservations, and occasionally cancellations by utilizing the company assigned software with confidence and ability to troubleshoot or escalate issues as needed * Uphold partnership ...

PetSmart

PetsHotel Associate

Springfield, MO

Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness of guest rooms, day camp, and sales floor areas. * Manages group and individual playtime/activities ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Springfield, MO

Reservations Manager information

See Springfield, MO salary details

$26.4K

$54.4K

$99.1K

How much do reservations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for reservations manager in Springfield, MO is $54,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What job categories do people searching Reservations Manager jobs in Springfield, MO look for?

The top searched job categories for Reservations Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Reservations Manager jobs?

Cities near Springfield, MO with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,366 per year, or $26.1 per hour.

Restaurant Server

Atrium Hospitality

Springfield, MO • On-site

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Atrium Hospitality rating

5.4

Company rating: 5.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

77th of 108 rated hotels

Job description

Hotel :

Springfield University Plaza333 John Q. Hammons PkwySpringfield, MO 65806Part timeCompensation Range : 15.00-15.75

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What's in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning - 40% of our management hires are internal promotions!
  • Invest in Your Future - 401(k) plan with company match.
  • Comprehensive Health Coverage - Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.

Job Description

What You Will Do:

  • Greet guests, take and deliver orders, and ensure timely, friendly service throughout their visit
  • Schedule reservations, answer phone calls, and assist with special requests or events
  • Monitor assigned tables, coordinate with the kitchen, and handle guest questions or concerns
  • Process payments, ensure proper tip reporting, and close out sales at end of shift
  • Maintain clean, fully stocked service stations and assist with resetting tables

What We Are Looking For:

  • No experience? No problem! If you have a great attitude and love teamwork, we'll teach you the rest
  • Restaurant, customer service, or cashier experience preferred
  • Food Safety and Alcohol Awareness certifications (or willingness to obtain within 60 days)
  • Ability to stand, walk, bend, and lift up to 50 lbs during your shift
  • Flexible availability for days, nights, weekends, and holidays

Why Atrium?

Hear it from Karyn H. "I absolutely love working for Atrium because the environment is fun and stimulating. We are all offered opportunities to learn and grow and they make us feel important and valued as a team. It stands out from other places where I've worked and really does feel like a family atmosphere."

___________________________________________


Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

What Atrium Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Atrium Hospitality logo

About Atrium Hospitality

Sourced by ZipRecruiter

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Perseverance: We will be better today than we were yesterday. Respect: We treat others the way we would like to be treated. Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Service: We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible. Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2015

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