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Reservations Manager Jobs in Jackson, MN (NOW HIRING)

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Ledgestone Hospitality LLC

Front Desk

Okoboji, IA · On-site

$14.75 - $19.25/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... Primary responsibilities include: registering guests making and modifying reservations hotel ...

Ledgestone Hospitality LLC

Front Desk

Jackson, MN · On-site

$13.50 - $17/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... Primary responsibilities include: registering guests making and modifying reservations hotel ...

Ledgestone Hospitality LLC

Night Auditor

Okoboji, IA · On-site

$13 - $17.50/hr

General Manager Purpose of Position: Night Auditors are responsible for greeting and registering ... Registering guests making and modifying reservations hotel operator and concierge duties. Providing ...

TPI Hospitality

Host/Hostess

Fairmont, MN · On-site

$12.50/hr

Seat guests and manage reservations/waitlists * Answer and direct phone calls * Help maintain a smooth and efficient dining experience * Assist with cleaning and restocking items as needed * Ability ...

All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Jackson, MN

Reservations Manager information

See Jackson, MN salary details

$27.4K

$56.5K

$103.1K

How much do reservations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for reservations manager in Jackson, MN is $56,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $66,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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What cities near Jackson, MN are hiring for Reservations Manager jobs?

Cities near Jackson, MN with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Jackson, MN as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $56,533 per year, or $27.2 per hour.

Front Desk Agent

Bridges Bay Resort

Arnolds Park, IA • On-site

$13 - $16.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Front Desk Agent

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.

Benefits
  • Medical and Dental Insurance
  • PTO
  • Competitive Pay
  • 401(k) Retirement Savings Plan
  • Life Insurance
  • Disability Insurance
  • Hotel Room Discounts
  • Ongoing Training and Career Development
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Qualifications
  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like OnQ or Opera
  • Customer service experience
  • Excellent communication and organizational skills

At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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