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Reservations Executive Jobs (NOW HIRING)

Highgate Hotels

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Reservations Agent Requisition ID 2026-79044 Category Reservations Job Location US-FL-Key West ... With an executive team consisting of some of the industry's most experienced hotel management ...

AC Hotel San Juan Condado

Reservations Agent

San Juan, PR · On-site

$15.50 - $19.50/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

Southernmost Beach Resort

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

With an executive team consisting of some of the industry's most experienced hotel management ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

Highgate Hotels

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

Reservations Agent Requisition ID 2026-73447 Category Reservations Job Location US-TX-Dallas ... With an executive team consisting of some of the industry's most experienced hotel management ...

The Joule

Reservations Agent

Dallas, TX · On-site

$16 - $19.75/hr

With an executive team consisting of some of the industry's most experienced hotel management ... Overview The Reservations Agent is responsible for handling reservations, inquiries and ...

Westin New Orleans

Reservations Supervisor

New Orleans, LA · On-site +1

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Overview The Reservations Supervisor is responsible for maximizing Rooms revenue through management ...

New

Cabot Citrus Farms

Reservations Agent

Brooksville, FL · On-site

$13 - $16.25/hr

Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office. * Must be available to ...

Rosewood Hotel Group

Reservations Manager

Menlo Park, CA · On-site

$80K - $90K/yr

Ensure coverage of Group Reservations responsibilities during absence of Group Reservations Sales ... executives and entrepreneurs, as well as local residents and visitors. The historic California ...

Cabot Citrus OPCO LLC

Reservations Agent

Brooksville, FL · On-site

$15 - $16/hr

Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office.  * Must be available ...

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How much do reservations executive jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for reservations executive in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.
What cities are hiring for Reservations Executive jobs? Cities with the most Reservations Executive job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
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Reservations Executive jobs near you
Infographic showing various Reservations Executive job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.
Reservations Agent

Reservations Agent

Highgate Hotels

Key West, FL • On-site

$15.75 - $19.75/hr

Other

Posted 7 days ago

Highgate Hotels rating

6.4

Company rating: 6.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description


Reservations Agent
Requisition ID
2026-79044
Category
Reservations
Job Location
US-FL-Key West
Property
Southernmost Beach Resort
Compensation Type
Hourly
Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort. Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants, and non-stop nightlife, the resort spans over two city blocks and offers guest rooms that are located within easy reach of both the beach and world-famous Duval Street.

Overview

The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting.

Responsibilities
    Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
  • Answer guest inquiries about hotel services, facilities and hours of operation.
  • Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
  • Enter reservations into the computer according to standard operating procedures.
  • Communicate and work closely with the Sales Department concerning group bookings.
  • Maintain availability calendar and communicate all relevant information to the operations staff.
  • Maintain accurate files and reports.
  • Handle all special reservations, to include V.I.P. reservations, packages and discounts.
  • Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
  • Attend and give input on trends and opportunities to maximize revenue.
  • Complete forecasts as required by management.
  • Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations.
  • Post no-show revenue daily, if required at property.
  • Process travel agent checks, if required at property.
  • Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
  • Communicate availability to wholesalers.
  • Call for occupancy at area hotels.
  • File reservations and group contracts.
  • Review Reservations logbook and Guest Request log on a daily basis.
  • Send confirmations.
  • Process advance deposit/balance sheet.
  • Process brochure requests.
  • Forecast packages according to hotel standards.
  • Research travel agent commissions.
Qualifications
  • High School diploma or equivalent required.
  • Experience in a hotel or a related field preferred.
  • College course work in related field helpful.

What Highgate Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Highgate Hotels

Sourced by ZipRecruiter

Highgate Hotels, based in New York, NY, US, is a preeminent real estate investment and hospitality management firm with a substantial presence in the hospitality industry. Founded in the 1980s, Highgate has grown to manage over 160 hotels around the world, providing comprehensive hospitality services including hotel operations, asset management, and project management. Their portfolio includes an array of upscale, luxury, and budget hotels, extending their services across various market segments in the hospitality industry. Highgate commits to its mission of delivering superior returns for owners and investors while providing eclectic experiences for guests.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1988

Social media

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