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Reservations Associate Jobs in Philadelphia, PA (NOW HIRING)

Topgolf

Golf Services Associate

Mount Laurel, NJ · On-site

$15.92/hr

Welcome and assist players with check-in and reservations. * Provide information about the venue ... Associates, business partners, vendors, and the communities we serve. Topgolf is an equal ...

PetSmart

PetsHotel Associate

Collegeville, PA · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

Sewell, NJ · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

Springfield, PA · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

West Chester, PA · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

Willow Grove, PA

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

Fairless Hills, PA · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

Lawnside, NJ · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

North Wales, PA · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

PetSmart

PetsHotel Associate

Marlton, NJ · On-site

Associate discounts and perks * Paid time off for fulltime associates * Career pathing ... Assists with PetsHotel reservations and the pet check-in/check-out process. * Ensures cleanliness ...

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Showing results 1-20

All JobsReservations Associate JobsReservations Associate Jobs in Philadelphia, PA

Reservations Associate information

See Philadelphia, PA salary details

$11

$17

$22

How much do reservations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for reservations associate in Philadelphia, PA is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Philadelphia, PA?

The most popular types of Reservations jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Reservations Associate jobs?

Cities near Philadelphia, PA with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,614 per year, or $17.6 per hour.

Golf Services Associate

Topgolf

Mount Laurel, NJ • On-site

$15.92/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Topgolf rating

5.5

Company rating: 5.5 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

42nd of 52 rated entertainment

Job description

Job Responsibilities
  • Welcome and assist players with check-in and reservations.
  • Provide information about the venue, gameplay, and promotions.
  • Help with golf clubs and equipment.
  • Ensure the cleanliness and organization of venue.
  • Offer retail items to guests, and keep retail area stocked and organized.
  • Respond promptly to guest inquiries and requests.
  • Give guests game demonstrations and enforce safety guidelines.
Critical Skills & Experience Requirements
  • Excellent customer service and communication skills.
  • Ability to work effectively in a team.
  • Basic computer skills for reservations and check-in.
  • Physical ability to lift and move golf bags and equipment.

Pay range min $15.92 to max $15.92.

Position Pay Range

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.


ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What Topgolf employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

TopGolf logo

About TopGolf

Sourced by ZipRecruiter

Topgolf venues connect communities of fans in meaningful ways through technology, entertainment, food and beverage, and the belief that Topgolf is a place where one can discover common ground no matter the occasion. These multi-level venues feature high-tech gaming, climate-controlled hitting bays, a chef-driven menu, hand-crafted cocktails, music, corporate and social event spaces, and more. Topgolf entertains more than 20 million Guests annually at more than 50 venues across the U.S. and internally.

Industry

Amusement, gambling, and recreation and arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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