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Reservations Associate Jobs in Clarks Summit, PA

Fairfield by Marriott

Front Desk Agent

Wilkes Barre, PA · On-site

$11 - $13/hr

Front Desk Agent (3-11) We're looking for a full time front desk associate with availability to ... Check in guests, answer phones, and take reservations. * Greeting guests: Welcome guests and make ...

Highmark Health

Executive Assistant

Wilkes Barre, PA · On-site

... reservations, meeting arrangements, and arranging audio/visual equipment as needed.Prepare for ... Associate's Degree OR * Bachelor's Degree EXPERIENCE Required * 5 years in a secretarial ...

New

PetSmart Careers

Pet Bather

Wilkes Barre, PA · On-site

$13.07 - $21.04/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Wilkes Barre, PA · On-site

$11.75 - $14.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Dickson City, PA · On-site

$12.25 - $14.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart Careers

Pet Bather

Dickson City, PA · On-site

$13.07 - $21.04/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Dickson City, PA · On-site

$12.25 - $14.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Dickson City, PA · On-site

$12.25 - $14.75/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Wilkes Barre, PA · On-site

$13.07 - $21.04/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Wilkes Barre, PA · On-site

$11.75 - $14.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Wilkes Barre, PA · On-site

$11.75 - $14.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

PetSmart

Pet Bather

Wilkes Barre, PA · On-site

$11.75 - $14.50/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Greets pet parents, answers their questions and assists with making reservations in the salon.

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All JobsReservations Associate JobsReservations Associate Jobs in Clarks Summit, PA

Reservations Associate information

See Clarks Summit, PA salary details

$10

$16

$20

How much do reservations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for reservations associate in Clarks Summit, PA is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.84 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What cities near Clarks Summit, PA are hiring for Reservations Associate jobs?

Cities near Clarks Summit, PA with the most Reservations Associate job openings:

Reservations Associate jobs near you

Front Desk Agent

Fairfield by Marriott

Wilkes Barre, PA • On-site

$11 - $13/hr

Full-time

Re-posted 3 days ago

Fairfield By Marriott rating

5.6

Company rating: 5.6 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

75th of 109 rated hotels

Job description

Front Desk Agent (3-11)
We’re looking for a full time front desk associate with availability to work the scheduled shift of 3pm-11pm.  
This individual will be able to provide customer service and act as an ambassador for our property.  
This individual should have strong communication and interpersonal skills, as well as computer skills for using company software. They should also be calm, composed, empathetic, and energetic, even during busy or stressful times. 
Responsibilities:
  • Check in guests, answer phones, and take reservations.
    • Greeting guests: Welcome guests and make them feel appreciated. 
    • Check-in and check-out: Process guest check-in and check-out, including assigning rooms and giving out keys. 
    • Handling reservations: Take reservations by phone or online, and maintain records of guests. 
  • Respond to guest complaints, requests, and emergencies.
    • Handling complaints: Address guest concerns and complaints. 
    • Answering questions: Provide information about the establishment and answer guest questions. 
    • Making recommendations: Suggest activities and restaurants to guests. 
  • Reconcile accounts including taking proper payment.
  • Balance the cash drawer.

Skills:
  • Previous experience in a front desk position or customer service role is mandatory. 
  • Excellent math skills.
  • An eye for detail.
  • Good problem-solving skills.
  • Strong customer service skills.
  • The ability to multitask.
  • Strong written and verbal communication skills.

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