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Reservations Associate Jobs in Gainesville, GA (NOW HIRING)

The Bridge at Lawrenceville

Concierge

Lawrenceville, GA · On-site

$13.50 - $17.25/hr

Maintains lists (i.e., resident directory, door check sheets, associate phone list, call in sheets) * Enters resident maintenance requests in TELs system * Maintains guest room reservations, charges ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart Careers

Pet Groomer & Salon Trainer

Duluth, GA · On-site

$14.21 - $22.31/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA · On-site

$14.21 - $22.31/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart

Pet Groomer & Salon Trainer

Duluth, GA · On-site

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

PetSmart Careers

Pet Groomer & Salon Trainer

Duluth, GA · On-site

$14.21 - $22.31/hr

Associate discounts * Tuition Assistance * Career pathing * Development opportunities Job Summary ... Utilizes salon tools including the booking system and call logs to make reservations and conduct ...

Trinity Life Management LLC

Concierge

Grayson, GA · On-site

$14.50 - $18.50/hr

Arrange services for residents (transportation, restaurant, conference or catering reservations ... Possess the ability to interact professionally and collaboratively with associates, residents ...

Holbrook Life Management

Concierge

Grayson, GA · On-site

$14.50 - $18.50/hr

Arrange services for residents (transportation, restaurant, conference or catering reservations ... Possess the ability to interact professionally and collaboratively with associates, residents ...

Holbrook Life

Concierge

Grayson, GA · On-site

$14.50 - $18.50/hr

Arrange services for residents (transportation, restaurant, conference or catering reservations ... Possess the ability to interact professionally and collaboratively with associates, residents ...

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All JobsReservations Associate JobsReservations Associate Jobs in Gainesville, GA

Reservations Associate information

See Gainesville, GA salary details

$10

$16

$21

How much do reservations associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for reservations associate in Gainesville, GA is $16.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.
Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Gainesville, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,833 per year, or $16.3 per hour.

Concierge

The Bridge at Lawrenceville

Lawrenceville, GA • On-site

$13.50 - $17.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Summary
The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park standard. Reports to the Business Office Manager.
Qualifications
  • Must have high school diploma or equivalent
  • Must be proficient with Microsoft Office (Word and Excel)
  • Must demonstrate proficiency with office machines (i.e., fax, copier/scanner)
Primary Job ResponsibilitiesGreeter Duties
  • Demonstrates excellent customer service , including telephone etiquette skills
  • Serves as community's first greeter to all guests, visitors, residents and families entering front lobby
  • Creates and maintains a positive atmosphere of warmth and hospitality
  • Interacts with all individuals professionally and courteously
  • Directs concerns from individuals to appropriate manager
  • Screens visitors entering the community
  • Assists with keeping front lobby and workrooms neat, clean and presentable
  • Closely observes lobby activity and reports unauthorized visitors or concerns
  • Keeps front lobby entrance flowing and welcoming
  • Keeps bell cart clean and polishes weekly
Administrative Duties
  • Provides accurate, reliable clerical support (i.e., typing, filing, photocopies, fax, data entry, etc.)
  • Receives, sorts and distributes mail
  • Delivers packages to appropriate person/department following community policy
  • Makes accurate, timely entries into Events Log
  • Maintains lists (i.e., resident directory, door check sheets, associate phone list, call in sheets)
  • Enters resident maintenance requests in TELs system
  • Maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
  • Oversees resident check in system (i.e., educates new residents, invites participation, maintains weekly list for security)
Sales / Marketing Support
  • Regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
  • Communicates with sales team and back up sales team so inquiry calls are handled timely
  • Assists with Electronic Heath Record (EHR) system as requested
Additional Requirements
  • Must enjoy serving seniors
  • Must demonstrate excellent customer service and hospitality
  • Must have good telephone etiquette
  • Must demonstrate trustworthiness and dependability
  • Must work efficiently and effectively with little to no supervision
  • Must demonstrate effective communication skills
  • Must work efficiently with frequent interruptions
  • Must be able to multi task
  • Must be able to meet deadlines
  • Must be cheerful and positive
  • Must be responsive to resident requests
  • Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Who We Are
At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of all our associates. Our "people come first" approach ensures that excellence, respect and outstanding service are apparent in all we do as an organization. We believe in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go beyond their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind.

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