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Reservations Associate Jobs in Wisconsin (NOW HIRING)

Marcus Hotels

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... associates Job Type: Full Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

Marcus Hotels

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... associates Job Type: Part Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

The Pfister Hotel

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... associates Job Type: Part Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

The Pfister Hotel

Concierge- Full Time

Milwaukee, WI

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... associates Job Type: Full Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

The Pfister Hotel

Concierge - Part Time

Milwaukee, WI

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... associates Job Type: Part Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

The Abbey Resort

Hotel Operator

Fontana, WI · On-site

$10 - $12/hr

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an ... Reservations Support Assist the Reservations Department during periods of high call volume. Support ...

The Pfister Hotel

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... Health and Benefit packages are available for full-time associates Job Type: Full Time, Hourly Pay ...

The Marcus Corporation

Concierge - Part Time

Milwaukee, WI · On-site

$19 - $21/hr

  • Retirement

  • PTO

... dining reservations, transportation, entertainment, tours, special events, and other local ... associates Job Type: Part Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

Marcus Hotels

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

  • Retirement

  • PTO

... dining reservations, transportation, entertainment, tours, special events, and other local ... associates Job Type: Full Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

be Fitness

Welcome Desk Associate- be FITNESS

Delafield, WI

$12 - $13/hr

  • Medical

  • Retirement

  • PTO

As the Welcome Desk Associate, you will be responsible for checking in members and guests upon ... Book appointments and reservations for members * Understand and anticipate the needs of our members ...

Hotels

Concierge - Part Time

Milwaukee, WI

$19 - $21/hr

  • Retirement

  • PTO

Arrange and coordinate guest services, including dining reservations, transportation, entertainment ... associates Job Type: Part Time, Hourly Pay Rate: $19-$21, based on experience About Us A division ...

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All JobsReservations Associate JobsReservations Associate Jobs in Wisconsin

Reservations Associate information

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Wisconsin?

The most popular types of Reservations jobs in Wisconsin are:

What cities in Wisconsin are hiring for Reservations Associate jobs?

Cities in Wisconsin with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Guest Service Associates I- Part Time- Club Wyndham Glacier Canyon Resort

Travel + Leisure Co.

Wisconsin Dells, WI • On-site

$13.75 - $17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:

  • Bring smiles to guests from around the world by providing warm welcomes.

  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.

  • Process cash and credit card transactions strictly following established procedures.

  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.

  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.

  • Reserve and confirm reservations for individuals and/or groups.

  • Provide guests with room rate quotes.

  • Respond to guest inquiries and concerns as quickly and completely as possible.


What You’ll Bring:

  • Professional appearance and a positive, can-do attitude.

  • Excellent communication skills with the ability to read, write and understand English.

  • Ability to solve problems with minimal supervision.

  • Basic math skills and knowledge of proper cash handling procedures.

  • Ability to multitask and work in a fast paced environment.

  • Strong attention to detail and organization skills.

  • Basic computer and office skills.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Working at Travel + Leisure Co.

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