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Reservations Associate Jobs in Pennsylvania (NOW HIRING)

UFC Gym

Front Desk Associate

Homestead, PA · On-site

$12/hr

Front Desk Associate The Front Desk Associate is responsible for delivering the Ultimate Service ... Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations

UFC Gym

Front Desk Associate

Pittsburgh, PA · On-site

$12/hr

Front Desk Associate Benefits: Bonus based on performance, Employee discounts Full Time and ... Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations

Issa

Front Desk Associate

Pittsburgh, PA · On-site

$12/hr

Front Desk Associate Benefits: Bonus based on performance, Employee discounts Full Time and ... Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations

Weis

Lobby Receptionist

Sunbury, PA · On-site

$13.75 - $18/hr

Coordinate businessrelated hotel reservations for associates using approved directbill hotels, ensuring timely, accurate bookings and appropriate documentation. SUPERVISORY RESPONSIBILITIES This ...

Springwood Hospitality

Guest Service Agent

Camp Hill, PA · On-site

$14.75 - $18.75/hr

Have working knowledge of reservations and procedures, take reservations, and know cancellation ... Communicate with incoming shift associates by logging pertinent information in the pass on log.

Springwood Hospitality

GUEST SERVICE AGENT

Lancaster, PA · On-site

$14.50 - $18.50/hr

Have working knowledge of reservations and procedures, take reservations, and know cancellation ... Communicate with incoming shift associates by logging pertinent information in the pass on log.

New

Springwood Hospitality

Guest Service Agent

Bethlehem, PA · On-site

$13.75 - $17.50/hr

Have working knowledge of reservations and procedures, take reservations, and know cancellation ... Communicate with incoming shift associates by logging pertinent information in the pass on log.

Springwood Hospitality

GUEST SERVICE AGENT

Hershey, PA · On-site

$14.25 - $18/hr

Have working knowledge of reservations and procedures, take reservations, and know cancellation ... Communicate with incoming shift associates by logging pertinent information in the pass on log.

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Reservations Associate information

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Pennsylvania?

The most popular types of Reservations jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Reservations Associate jobs?

Cities in Pennsylvania with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Front Desk Associate

ISSA Personal Trainers

Homestead, PA • On-site

$12/hr

Other

Re-posted 5 days ago

Job description

Front Desk Associate

The Front Desk Associate is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests.

Benefits: Employee discounts, opportunity for advancement.

Full Time and Part Time

Essential Duties & Responsibilities:

  • Ensures that guests and members are warmly greeted and promptly assisted
  • Ensures incoming calls are answered in a professional and efficient manner
  • Ensures proper member check-in procedures are followed
  • Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
  • Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
  • Immediately reports or escalates to management any unsafe conditions or emergency situations

Club Operations and Administration:

  • Keeps front desk and lobby neat and clean at all times
  • Monitors retail goals and ensures club is on track to meet and exceed assigned goals
  • Calls all past due members regarding late dues and down payments
  • Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club

Required Qualifications:

  • Must be energetic and possess a very friendly, outgoing personality and positive attitude
  • Possess strong interpersonal and communication skills, including telephone etiquette
  • Possess a strong customer service focus, diplomacy and professionalism
  • Understands and follows oral and written instructions.
  • Able to multi-task and perform tasks with accuracy and attention to detail
  • High school diploma or GED required
  • Current CPR/AED certification

Compensation: $12.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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