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Reservations Associate Jobs in Florida (NOW HIRING)

Marriott

Group Reservations Coordinator

Miami Beach, FL · On-site

$17 - $21.75/hr

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Guest Services, Inc.

Reservationist - Remote

Naples, FL · On-site +1

$15 - $18.75/hr

The Reservations Agent must have the ability to perform all reservations call center functions ... Maintain and enhance the company's image when interacting with clients, guests, associates, and ...

Guestservices

Reservationist - Remote

Naples, FL · On-site

$15 - $18.75/hr

The Reservations Agent must have the ability to perform all reservations call center functions ... Maintain and enhance the company's image when interacting with clients, guests, associates, and ...

Crystal Cruises Ltd

Global Air Specialist

Aventura, FL · On-site

This role manages air reservations, ticketing, schedule changes, and airline disruptions while ... Associates degree or equivalent combination of relevant background and/or professional experience ...

Crystal Cruises Ltd

Global Air Specialist

Aventura, FL · On-site

This role manages air reservations, ticketing, schedule changes, and airline disruptions while ... Associates degree or equivalent combination of relevant background and/or professional experience ...

Vacatia

Front Desk Associate

Kissimmee, FL

$16/hr

Review reservations and prepare for daily arrivals * Maintain front desk procedures, including key control and registration audits * Ensure confidentiality and security protocols are followed

Vacatia

Front Desk Associate

Weston, FL · On-site

$16/hr

Review reservations and prepare for daily arrivals * Maintain front desk procedures, including key control and registration audits * Ensure confidentiality and security protocols are followed

Vacatia

Front Desk Associate

Kissimmee, FL · On-site

$16/hr

Review reservations and prepare for daily arrivals * Maintain front desk procedures, including key control and registration audits * Ensure confidentiality and security protocols are followed

Vacatia

Front Desk Associate

Kissimmee, FL · On-site

$16/hr

Review reservations and prepare for daily arrivals * Maintain front desk procedures, including key control and registration audits * Ensure confidentiality and security protocols are followed

Coopertown Giftshop

Front Desk Associate

Miami, FL

$15 - $17/hr

Front Desk Associate at Coopertown The Original Airboat Tour! We are looking for a reliable ... Managing reservations and providing information about our tours and services. - Handling cash ...

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Reservations Associate information

What is a reservations associate?

Reservations Associates are professionals who assist customers with booking and managing reservations for services such as hotels, airlines, restaurants, or rental agencies. They handle inquiries, provide information about availability and pricing, process bookings, and often resolve customer issues or changes. Their role requires strong communication skills, attention to detail, and knowledge of reservation systems to ensure a smooth and efficient booking experience for clients.

What are the key skills and qualifications needed to thrive as a reservations associate?

To excel as a Reservations Associate, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling, often supported by a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera, Sabre, or Amadeus) and basic computer applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you handle guest inquiries efficiently and maintain positive interactions. These competencies ensure accurate bookings, high guest satisfaction, and smooth operational flow within hospitality or travel organizations.

What are some common challenges faced by reservations associates and how can they be managed?

Reservations Associates often handle high call volumes and must manage multiple booking requests simultaneously, which can be challenging during peak travel seasons. Staying organized and using the reservation system efficiently are key to managing these demands. Additionally, Associates may encounter last-minute changes or upset customers, so strong communication and problem-solving skills are essential. Regular training on system updates and customer service best practices can help Reservations Associates handle these situations effectively and maintain a positive guest experience.

What is the difference between Reservations Associate vs Front Desk Agent?

AspectReservations AssociateFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentCall centers, booking platforms, hotel reservationsHotel front desk, reception area
Industry UsageHotels, travel agencies, resortsHotels, motels, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, providing information

Reservations Associates focus on managing bookings and reservations primarily through phone or online systems, while Front Desk Agents handle guest check-ins, check-outs, and on-site guest services. Both roles require customer service skills and are common in the hospitality industry, but Reservations Associates are more reservation-centric, whereas Front Desk Agents provide direct guest support at the property.

Is a reservations associate a good job?

A reservations associate is responsible for managing booking inquiries, often using reservation systems like Opera or Sabre. The role typically involves customer service skills, attention to detail, and working in a fast-paced environment, making it suitable for those interested in hospitality or travel industries. Compensation and job satisfaction vary depending on the employer and location.

What are the most commonly searched types of Reservations jobs in Florida?

The most popular types of Reservations jobs in Florida are:

What cities in Florida are hiring for Reservations Associate jobs?

Cities in Florida with the most Reservations Associate job openings:

Reservations Associate jobs near you
Infographic showing various Reservations Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Group Reservations Coordinator

Marriott International

Miami Beach, FL • On-site

$17 - $21.75/hr

Full-time

Posted 16 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description


POSITION SUMMARY
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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