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Reservations Agent Jobs in Mobile, AL (NOW HIRING)

MOBILE HOME 2 SUITES

Guest Service Agent

Mobile, AL · On-site

$12.50 - $15.75/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

MOBILE HOME 2 SUITES

Guest Service Agent

Mobile, AL · On-site

$12.50 - $15.75/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

GULF SHORES RED ROOF INN

Front Desk Agent

Gulf Shores, AL · On-site

$13/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

GULF SHORES RED ROOF INN

Front Desk Agent

Gulf Shores, AL · On-site

$13/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest ...

EconoLodge

Front Desk - Guest Service Agent

Moss Point, MS · On-site

$11.75 - $14.75/hr

Guest Service Agent Job Summary: Represents the hotel to the guest throughout all stages of the ... Takes same day reservations. * and future reservations when necessary. Knows cancellation ...

EconoLodge

Front Desk - Guest Service Agent

Foley, AL · On-site

$12.25 - $15.50/hr

Guest Service Agent Job Summary: Represents the hotel to the guest throughout all stages of the ... Takes same day reservations. * and future reservations when necessary. Knows cancellation ...

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Reservations Agent information

See Mobile, AL salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reservations agent in Mobile, AL is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.13 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Mobile, AL?

The most popular types of Reservations Agent jobs in Mobile, AL are:

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For Reservations Agent jobs in Mobile, AL, the most frequently searched job titles are:

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The top searched job categories for Reservations Agent jobs in Mobile, AL are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Mobile, AL as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,128 per year, or $17.4 per hour.

Part time Front desk agent

Springhill Suites Mobile West

Mobile, AL • On-site

$14 - $16/hr

Part-time

Re-posted 18 days ago

Job description

Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned

Qualifications:
  • Previous experience as a front desk agent or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed

Perks:
  • Competitive salary
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • Positive and supportive work environment

Apply