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Reservation Manager Jobs in Massachusetts (NOW HIRING)

U-Haul

Reservation Manager

Abington, MA

$16 - $18/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager

Abington, MA · On-site

$16 - $18/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

ESPLANADE ASSOCIATION

Facilities Manager

Boston, MA · On-site

$70K - $80K/yr

Work closely with the Events & Reservation Manager to monitor site condition before and after all event rentals for necessary reports or repairs. * Monitor wear and tear on daily use equipment and ...

ESPLANADE ASSOCIATION

Facilities Manager

Boston, MA · On-site

$70K - $80K/yr

Work closely with the Events & Reservation Manager to monitor site condition before and after all event rentals for necessary reports or repairs. * Monitor wear and tear on daily use equipment and ...

Duxbury Beach Reservation

Field Coordinator

Duxbury, MA

$45K - $50K/yr

The Reservation's mission is to preserve Duxbury Beach to safeguard the adjacent bays and mainland ... Position Summary The Field Coordinator manages the daily, in-field execution of DBR's Endangered ...

Duxbury Beach Reservation

Field Coordinator

Duxbury, MA · On-site

$45K - $50K/yr

The Reservation's mission is to preserve Duxbury Beach to safeguard the adjacent bays and mainland ... Position Summary The Field Coordinator manages the daily, in-field execution of DBR's Endangered ...

Redstone American Grill

Host

Burlington, MA · On-site

$16 - $18/hr

Familiarity with reservation management software. * Multilingual abilities to assist a diverse guest population. * Conflict resolution and problem-solving skills. * Certification in hospitality or ...

Bambola!

Host/Hostess

Boston, MA · On-site

$20 - $23/hr

Manage seating arrangements to ensure a smooth flow of service * Communicate with servers and managers to accommodate large parties and special requests * Assist with waitlists and reservation ...

Mission Management Group

Guest Service Manager

Beverly, MA · On-site

$55K - $65K/yr

... reservation system to ensure positive sales growth over last year. -Hosts regular in-store food ... Profitability -Manages supply costs to budget by keeping and maintaining a declining budget every ...

Bambola!

Host/Hostess

Boston, MA

$20 - $23/hr

Manage seating arrangements to ensure a smooth flow of service * Communicate with servers and managers to accommodate large parties and special requests * Assist with waitlists and reservation ...

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Reservation Manager information

See Massachusetts salary details

$31.7K

$65.3K

$119K

How much do reservation manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for reservation manager in Massachusetts is $65,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What are the most commonly searched types of Reservation jobs in Massachusetts?

The most popular types of Reservation jobs in Massachusetts are:

What are popular job titles related to Reservation Manager jobs in Massachusetts?

For Reservation Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Reservation Manager jobs in Massachusetts look for?

The top searched job categories for Reservation Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Reservation Manager jobs?

Cities in Massachusetts with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,280 per year, or $31.4 per hour.

Reservation Manager

U-Haul

Abington, MA

$16 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 15 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire

Job description

Compensation Range: $16.00 to $18.00 Hourly

Location:

403 Bedford St, Abington, Massachusetts 02351 United States of America

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance &Prescription plans,if eligible
  • Paid holidays, vacation, and sick days,if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental &VisionPlans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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