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Reservation Manager Jobs in Lawrence, MA (NOW HIRING)

HB Travels

Reservation Agent

Mason, NH · On-site

$16.50 - $20.75/hr

About the job Reservation Agent We are seeking a motivated and detail-oriented Reservation Agent to ... Manage client information, payments, and itineraries with accuracy. * Build strong relationships ...

Redstone American Grill

Host

Burlington, MA · On-site

$16 - $18/hr

Familiarity with reservation management software. * Multilingual abilities to assist a diverse guest population. * Conflict resolution and problem-solving skills. * Certification in hospitality or ...

Mission Management Group

Guest Service Manager

Beverly, MA · On-site

$55K - $65K/yr

... reservation system to ensure positive sales growth over last year. -Hosts regular in-store food ... Profitability -Manages supply costs to budget by keeping and maintaining a declining budget every ...

Boston Medical Center

Office Manager

Boston, MA · On-site

$56K - $78K/yr

Coordinates conference room and shared space operations, including reservation management, room setup, A/V functionality, equipment readiness, and scheduling conflict resolution, to ensure optimal ...

Mission Beach House

Guest Service Manager

Revere, MA · On-site

$55K - $65K/yr

... reservation system to ensure positive sales growth over last year. -Hosts regular in-store food ... Profitability -Manages supply costs to budget by keeping and maintaining a declining budget every ...

Lark Hospitality

Guest Service Associate

Salem, MA · On-site

$18/hr

Working knowledge of Microsoft Office and reservation management systems * High school graduate, GED recipient, or equivalent * Displays impeccable interpersonal, time management, organizational ...

Mission Oak Grill

Guest Service Manager

Newburyport, MA

$55K - $65K/yr

... reservation system to ensure positive sales growth over last year. -Hosts regular in-store food ... Profitability -Manages supply costs to budget by keeping and maintaining a declining budget every ...

Mission Beach House

Guest Service Manager

Revere, MA · On-site

$55K - $65K/yr

... reservation system to ensure positive sales growth over last year. -Hosts regular in-store food ... Profitability -Manages supply costs to budget by keeping and maintaining a declining budget every ...

Mission Beach House

Guest Service Manager

Revere, MA

$55K - $65K/yr

... reservation system to ensure positive sales growth over last year. -Hosts regular in-store food ... Profitability -Manages supply costs to budget by keeping and maintaining a declining budget every ...

DRG Employer LLC

Host/Hostess - $22

Boston, MA

Check the reservation list and coordinate with Managers to anticipate guest flow, peak times, and duties associated with banquets or special events. Obtain station assignments for Servers and Bussers ...

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All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Lawrence, MA

Reservation Manager information

See Lawrence, MA salary details

$30.4K

$62.7K

$114.4K

How much do reservation manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for reservation manager in Lawrence, MA is $62,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How much do reservation managers make in the US?

Reservation managers in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and the industry they work in. Those with strong customer service skills and familiarity with reservation systems like Opera or Fidelio may have higher earning potential.

How to become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some roles may require familiarity with specific software or certifications. Gaining experience in the hospitality or travel industry can also improve job prospects.

What cities near Lawrence, MA are hiring for Reservation Manager jobs?

Cities near Lawrence, MA with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Lawrence, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,710 per year, or $30.1 per hour.

Part Time Reservation Agent (in Office)

Woburn, MA • On-site

U-Haul
Retail • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

151st of 175 rated vehicle equipment hire

People enjoy working here

Recommended by students

Recommended by parents

Learn more about U-Haulexternal

$16 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Part Time Reservation Agent (In Office)

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Reservation Manager Agent Responsibilities:

  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

Pay Range is: $16 - $18 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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