ZipRecruiter

Log In

1

Reservation Manager Jobs in Nantucket, MA (NOW HIRING)

TPG Hotels Resorts and Marinas

Front Desk Agent

Chatham, MA · On-site

$15.50 - $19.50/hr

Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. * Guest Services: Assist ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Chatham, MA · On-site

$15.50 - $19.50/hr

Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. * Guest Services: Assist ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Chatham, MA · On-site

$15.50 - $19.50/hr

Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. * Guest Services: Assist ...

White Elephant Resorts

Reservations Agent

Nantucket, MA · On-site

$18 - $22.75/hr

Manage room availability and reservation accuracy * Stay informed on local events and travel logistics to Nantucket, Palm Beach and Aspen * Accommodate special guest requests within the reservation ...

White Elephant Resorts

Reservations Agent

Nantucket, MA · On-site

$18 - $22.75/hr

Manage room availability and reservation accuracy * Stay informed on local events and travel logistics to Nantucket, Palm Beach and Aspen * Accommodate special guest requests within the reservation ...

Pelham Hospitality

Restaurant Manager

Dennis Port, MA · On-site

$25/hr

... reservation software, and other relevant technology. • Adaptability to work in a fast-paced and ... Required Experience: • 1+ years experience managing a restaurant. • High school diploma or ...

The Chatham Inn, Relais & Chateaux

Host

Chatham, MA · On-site

$18 - $20/hr

Manage OpenTable (or reservation platform) effectively * Balance indoor dining room, patio, and bar seating as one cohesive Cuvee experience * Coordinate closely with servers and leadership to ...

The Chatham Inn

Host

Chatham, MA · On-site

$18 - $20/hr

Manage OpenTable (or reservation platform) effectively * Balance indoor dining room, patio, and bar seating as one cohesive Cuvée experience * Coordinate closely with servers and leadership to ...

The Chatham Inn

Host

Chatham, MA · On-site

$18 - $20/hr

Manage OpenTable (or reservation platform) effectively * Balance indoor dining room, patio, and bar seating as one cohesive Cuvée experience * Coordinate closely with servers and leadership to ...

ANCHOR IN

Front Desk Attendant

Hyannis, MA

$18 - $20/hr

Experience with hotel reservation or property management systems * Knowledge of the Hyannis and Cape Cod area What We Offer * Competitive pay * Health, dental, and vision insurance (for eligible ...

next page

Showing results 1-20

All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Nantucket, MA

Reservation Manager information

See Nantucket, MA salary details

$35.7K

$73.5K

$134.1K

How much do reservation manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for reservation manager in Nantucket, MA is $73,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $86,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What does a reservation manager do?

A reservation manager oversees the booking process for a business such as a hotel, restaurant, or travel agency. They coordinate reservations, manage schedules, handle customer inquiries, and ensure accurate record-keeping using reservation systems or software. The role often requires strong organizational skills and attention to detail.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How do you become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers may prefer candidates with a relevant certification or degree in hospitality management. On-the-job training is common, and strong attention to detail is essential for success in this role.

How much do reservation managers make in the US?

Reservation managers in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and whether the role involves supervisory responsibilities or specialized skills like booking software proficiency.
What job categories do people searching Reservation Manager jobs in Nantucket, MA look for? The top searched job categories for Reservation Manager jobs in Nantucket, MA are:
What cities near Nantucket, MA are hiring for Reservation Manager jobs? Cities near Nantucket, MA with the most Reservation Manager job openings:
Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Nantucket, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $73,550 per year, or $35.4 per hour.

Front Desk Agent

TPG Hotels Resorts and Marinas

Chatham, MA • On-site

$15.50 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Job Overview
The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.
What You'll be doing
  • Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
  • Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
  • Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
  • Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
  • Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
  • Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
  • Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
  • Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
  • Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
  • Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
  • Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.
Skills and Abilities:
High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with company match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*
Part-Time Benefits Also Available!
EEO/VET/DISABLED
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply