ZipRecruiter

Log In

1

Reservation Assistant Jobs in Massachusetts (NOW HIRING)

U-Haul

Reservation Manager

Abington, MA

$16 - $18/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

U-Haul

Reservation Manager

Abington, MA · On-site

$16 - $18/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

U-Haul

Part Time Reservation Agent (in Office)

Woburn, MA · On-site

$16 - $18/hr

Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members and U-Haul dealerships with equipment and ...

Duxbury Beach Reservation

Property Coordinator

Duxbury, MA · On-site

$24 - $28/hr

The Reservation's mission is to preserve Duxbury Beach to safeguard the adjacent bays and mainland ... Field & Vegetation Support: Assist the Coastal Ecology Program Coordinator and Director of Natural ...

Duxbury Beach Reservation

Property Coordinator

Duxbury, MA · On-site

$24 - $28/hr

The Reservation's mission is to preserve Duxbury Beach to safeguard the adjacent bays and mainland ... Field & Vegetation Support: Assist the Coastal Ecology Program Coordinator and Director of Natural ...

Duxbury Beach Reservation

Field Coordinator

Duxbury, MA

$45K - $50K/yr

Seasonal Assistant Field Coordinator, Monitor Supervisors, and Field Technicians Location: Located ... The Reservation's mission is to preserve Duxbury Beach to safeguard the adjacent bays and mainland ...

Duxbury Beach Reservation

Field Coordinator

Duxbury, MA · On-site

$45K - $50K/yr

Seasonal Assistant Field Coordinator, Monitor Supervisors, and Field Technicians Location: Located ... The Reservation's mission is to preserve Duxbury Beach to safeguard the adjacent bays and mainland ...

next page

Showing results 1-20

All JobsReservation JobsReservation Assistant JobsReservation Assistant Jobs in Massachusetts

Reservation Assistant information

See Massachusetts salary details

$31.7K

$65.3K

$119K

How much do reservation assistant jobs pay per year?

As of Aug 25, 2026, the average yearly pay for reservation assistant in Massachusetts is $65,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $76,400.00 per year, depending on experience, location, and employer.

What is a reservation assistant?

Reservation Assistants are professionals who handle booking and reservation requests for customers, typically in industries such as hospitality, travel, or events. They are responsible for processing reservations, confirming availability, and providing information about services. Their role often includes answering customer inquiries, updating reservation systems, and ensuring that guest preferences or special requests are recorded. Strong communication and organizational skills are essential for this position, along with familiarity with booking software.

What are the key skills and qualifications needed to thrive as a reservation assistant?

To thrive as a Reservation Assistant, you need strong organizational skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation management software, booking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills and qualities are crucial for ensuring efficient booking processes, high customer satisfaction, and smooth daily operations.

What are some common challenges faced by reservation assistants and how can they be managed effectively?

Reservation Assistants often encounter challenges such as handling high call volumes, managing last-minute booking changes, and resolving overbooking issues. Effective time management, clear communication skills, and familiarity with booking software are essential for staying organized and providing excellent customer service. Building strong relationships with team members and staying calm under pressure can also help Reservation Assistants navigate busy periods and deliver positive experiences to clients.

What is the difference between Reservation Assistant vs Front Desk Agent?

AspectReservation AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, travel agencies, event venuesHotels, resorts, hospitality establishments
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking in/out guests, answering phones, assisting visitors

Both Reservation Assistants and Front Desk Agents work in hospitality settings, focusing on guest interactions. Reservation Assistants primarily manage bookings and reservations, while Front Desk Agents handle guest check-ins, check-outs, and front desk duties. The roles often overlap but differ mainly in their core functions within the guest service process.

What are the most commonly searched types of Reservation jobs in Massachusetts?

The most popular types of Reservation jobs in Massachusetts are:

What job categories do people searching Reservation Assistant jobs in Massachusetts look for?

The top searched job categories for Reservation Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Reservation Assistant jobs?

Cities in Massachusetts with the most Reservation Assistant job openings:

Reservation Assistant jobs near you
Infographic showing various Reservation Assistant job openings in Massachusetts as of June 2026, with employment types broken down into 2% As Needed, 29% Full Time, 60% Part Time, 2% Temporary, and 7% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $65,280 per year, or $31.4 per hour.

Reservation Services Specialist - Remote

HB Travels

Lowell, MA • Remote

Full-time

Posted 2 days ago

New

Job description

We are looking for a detail-oriented Reservation Services Specialist to assist customers with researching, coordinating, and managing reservation requests.

The ideal candidate is organized, responsive, and comfortable working with customers and online reservation systems.

Key Responsibilities

  • Respond to reservation questions and requests
  • Gather relevant customer information
  • Research available reservation options
  • Provide accurate information
  • Coordinate reservation details
  • Review information for accuracy
  • Provide confirmations and updates
  • Assist with modifications when necessary
  • Communicate with providers
  • Maintain accurate records
  • Follow up with customers throughout the reservation process

Qualifications

  • Strong customer-service skills
  • Excellent attention to detail
  • Good communication abilities
  • Strong organization
  • Basic computer proficiency
  • Comfortable researching information online
  • Ability to learn reservation systems
  • Strong follow-up skills
  • Reliable and professional
  • Previous reservation experience is helpful but not required

Why Choose Us?

  • Remote Environment: Coordinate reservation services remotely
  • Flexible Scheduling: Manage your availability around responsibilities
  • Training Available: Learn reservation systems and processes
  • Ongoing Support: Access continued resources and education
  • Professional Development: Develop organization, communication, and customer-service skills
  • Customer-Focused Role: Help customers navigate reservation options and requests

How to Apply

If you#39;re detail-oriented and enjoy assisting customers with reservations, we encourage you to apply for the Reservation Services Specialist opportunity.

Apply