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Reservation Agent Jobs in Remote, OR (NOW HIRING)

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Reservation Agent information

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$17

$22

How much do reservation agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for reservation agent in Remote, OR is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a reservation agent?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

How does a reservation agent typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs. The role often involves working in a fast-paced environment, including evenings and weekends.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement but may involve repetitive tasks and high call volume. Overall, it can be a suitable entry-level position for those interested in hospitality or travel industries.

What are the most commonly searched types of Reservation Agent jobs in Remote, OR?

The most popular types of Reservation Agent jobs in Remote, OR are:

What are popular job titles related to Reservation Agent jobs in Remote, OR?

For Reservation Agent jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Reservation Agent jobs in Remote, OR look for?

The top searched job categories for Reservation Agent jobs in Remote, OR are:

What cities near Remote, OR are hiring for Reservation Agent jobs?

Cities near Remote, OR with the most Reservation Agent job openings:

Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in Remote, OR as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $36,249 per year, or $17.4 per hour.

Ko-Kwel Gifts & Spirits Customer Services Representative

Ko-Kwel Casino Resort Coos Bay

North Bend, OR • On-site

$14.75 - $20.25/hr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

To warmly greet and provide attentive guest service on behalf of Ko-Kwel Gifts, ensuring each interaction is friendly, professional, and sales-focused. You help guests navigate the store, answer questions, promote events, and facilitate purchases, contributing to both guest satisfaction and store success.

What you bring to the table
  • Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
  • Greet guests warmly and provide attentive service, answering questions and directing them to various areas of the casino hotel as needed.
  • Share promotional information about daily activities, events, and offerings to enhance guest engagement and drive sales.
  • Act as ticket agent for upcoming events, including selling tickets, answering guest questions, and performing accurate data entry.
  • Operate the POS system for sales transactions, ensuring accuracy and professionalism.
  • Perform opening, stocking, and closing duties according to shift responsibilities.
  • Receive and check in freight and ticket merchandise, ensuring accurate tracking and organization.
  • Maintain a balanced cash bank throughout the shift and follow proper cash handling procedures.
  • Assist with inventory management, including tracking stock levels and performing counts as needed.
  • Anticipate guest needs, offer product recommendations, and upsell when appropriate to enhance guest experience and store performance.
  • Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)
Must-haves, nice-to-haves, and maybe some bonus points
  • Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
  • High school diploma or equivalent preferred.
  • Six (6) months retail experience with cashiering duties helpful.
  • Must obtain an OLCC service permit within six months of hire.
  • Basic mathematical aptitude.
  • Ability to read, write and comprehend instructions.
  • Data entry, computer skills, and phone experience a plus.
  • Ability to operate CDS register.
  • Comfortable communicating clearly and positively with both guests and teammates.
Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must be able to lift 20 pounds with occasional lifting up to 35 pounds assisted. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

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