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Reseller Assistant Jobs in Tennessee (NOW HIRING)

Uniguest

Pre-Sales Engineer

Nashville, TN · On-site

Support ad hoc UX/UI projects for existing customers. * Assist with the training and certification of channel and reseller partners. * Maintain strong knowledge of the functionality and technical ...

BB BHF STORES LLC

CREDIT MANAGER

Lebanon, TN · On-site

$37K - $37K/yr

Principal Accountabilities Acquire and Maintain Customers Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments Assist in managing store personnel; may ...

BB BHF STORES LLC

CREDIT MANAGER

Murfreesboro, TN · On-site

$16 - $17/hr

Principal Accountabilities Acquire and Maintain Customers Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments Assist in managing store personnel; may ...

Uniguest Inc.

Pre-Sales Engineer

Nashville, TN · On-site

$90 - $140/hr

This role will work directly with end-clients and resellers to conceptualize, create, and present ... * Assist with training and certification of channel partners * Remain informed about the ...

WorldTech Management Solutions

Be Seen First

Help Desk/Support -Systems Administrator

Arlington, TN · On-site

$40K - $43K/yr

Diagnose and resolve problems with PCs, printers, peripherals, and applications. * Assist with ... As a value-added reseller (VAR) and professional services provider, we specialize in:

Support Revolution

Service Engineer

Memphis, TN · On-site

$70.30 - $100/hr

Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ... Run tests and simulations at our facility to assist with problem‑solving * Travel to the field to ...

Supermicro

Service Engineer

Memphis, TN · On-site

Provide 2nd line support to the reseller/distributors in all aspects of customer support * Have a ... Run tests and simulations at our facility to assist with problem-solving * Travel to the field to ...

RENT ONE

Client Retention Specialist

Brownsville, TN · On-site

$14.50 - $15.50/hr

Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments. * At times, the CRS will assist other co-workers in the store such as during times of peak ...

Super Micro Computer

Service Engineer

Memphis, TN · On-site

... the reseller/distributors in all aspects of customer support • Have a very high level of ... assist with problem-solving • Travel to the field to train and or resolve customer issues • ...

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Reseller Assistant information

What is a reseller assistant?

Reseller Assistants are professionals who support resellers in managing and growing their online or offline businesses. They typically handle tasks such as product listing, inventory management, customer service, order processing, and marketing support. By taking care of these administrative and operational duties, Reseller Assistants enable business owners to focus on sourcing products and expanding their business. Their role is especially valuable for resellers who operate on platforms like eBay, Poshmark, or Amazon, where consistent management is crucial for success.

What does a reseller assistant do?

A Reseller Assistant typically manages inventory, updates product listings, responds to customer inquiries, and processes orders on various e-commerce platforms. They may also handle shipping logistics, assist with returns, and ensure product descriptions and images are accurate and appealing. Collaboration with the lead reseller or business owner is common, especially when setting prices or planning promotional campaigns. Attention to detail and strong organizational skills are important to succeed in this dynamic and fast-paced role.

What are the key skills and qualifications needed to thrive as a reseller assistant, and why are they important?

To thrive as a Reseller Assistant, you need strong organizational skills, attention to detail, and a solid understanding of inventory management and sales processes, often supported by a high school diploma or relevant experience. Familiarity with e-commerce platforms like eBay, Amazon, or Shopify, as well as spreadsheet software and inventory tracking systems, is typically required. Excellent communication, problem-solving abilities, and customer service skills help you manage client inquiries and resolve issues efficiently. These skills are crucial for maintaining accurate records, ensuring smooth sales operations, and fostering positive client relationships in a competitive retail environment.

What is the difference between Reseller Assistant vs Customer Service Representative?

AspectReseller AssistantCustomer Service Representative
CredentialsBasic computer skills, familiarity with sales platformsCommunication skills, sometimes certifications in customer service
Work EnvironmentOnline or retail sales settings, supporting resellersCall centers, retail stores, or online support
Employer & IndustryReselling companies, e-commerce, wholesaleVarious industries including retail, telecom, tech
Search & Comparison IntentUnderstanding reseller support roles, job dutiesCustomer support roles, communication skills

Reseller Assistants primarily support reselling operations, focusing on sales support and platform management, often in e-commerce settings. Customer Service Representatives handle direct customer interactions, resolving issues and providing support across various industries. While both roles require strong communication skills, Reseller Assistants are more sales and platform-focused, whereas Customer Service Reps focus on customer satisfaction and problem-solving.

How can I make a career of being a reseller assistant?

A reseller assistant supports online or physical resale operations by managing listings, customer inquiries, and inventory. Building skills in e-commerce platforms, communication, and organization can help advance in this role, and gaining experience may lead to supervisory or specialized positions within resale businesses.

How do you become a reseller assistant from home?

To become a reseller assistant from home, you should gain knowledge of e-commerce platforms, product sourcing, and customer service. Many roles require good communication skills, basic computer proficiency, and sometimes experience with inventory management tools. You can find remote reseller assistant positions on online job boards and apply directly to companies or through freelance platforms.

What are the most commonly searched types of Reseller jobs in Tennessee?

The most popular types of Reseller jobs in Tennessee are:

What are popular job titles related to Reseller Assistant jobs in Tennessee?

For Reseller Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Reseller Assistant jobs in Tennessee look for?

The top searched job categories for Reseller Assistant jobs in Tennessee are:

Reseller Assistant jobs near you
Infographic showing various Reseller Assistant job openings in Tennessee as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution.

Product & Technical Support Specialist II

Ergotron, Inc.

Murfreesboro, TN • On-site

$22 - $28/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description

About Ergotron: 

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of Movement, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site. 

Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit and CareFit, and patented Constant Force and LiFeKinnex technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com. 


Position Summary: 

Expert in providing solutions to technical problems, troubleshooting, research and development of solutions to new or unknown issues related to end user customers, resellers, distributors, DMR's, and internal  representatives. Translate product information to others for electrical, mechanical and service support resolution cases. Role will work with software based diagnostic tools, web resources, installation manuals and technical documentation in troubleshooting and product resolutions. Manage relationships with install vendors, manage install base and make recommendations to end-users and resellers for installation of DMS (Ergotron branded, Enovate by Ergotron branded, OmniMount branded and ODM products) and may manage or participate in installs and on-site diagnostics if/when necessary. 

Position Responsibilities: 

  • Manage and provide electrical and hardware solutions to product technical questions and product/install questions at an expert level.
  • Manage Email, Chat and Phone interactions.
  • Provide legacy product support (15+ years old).
  • Tier 2 escalation support for internal and external customers. 
  • Manage solutions and collaborate with diversified audience including Resellers, Partners, Sales Team members, and End User/Customers, regarding product configurations, issues and resolutions.
  • Provide technical product specifications and Configuration Support for a wide array of product families in multiple use case environments.
  • Research trouble reports received from various audiences, including sales, service partners, customers/end users, and resellers, providing solutions with expert product knowledge and a professional approach.
  • Leverage via accurate and detailed documentation, Salesforce Case Management to ensure quality trending accuracy.
  • Assist Quality in identifying and addressing product related issues including emerging issues or new product issues.
  • Maintain relationships with install vendors, resellers and end users.
  • Product support for the Customer Engagement and Service Operations Team.
  • Back up for Product and Technical support of the APAC, EMEA Teams. 
  • Responsible for timely and accurate updating of all required systems and programs necessary for sales operations including Salesforce and others as appropriate to ensure customer data is well maintained and documented.
  • Additional duties as requested.
  • Supports "Lean Business Enterprise" initiatives for continuous process improvement and waste elimination.

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