Research Operations Director Jobs in Raleigh, NC

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description

Associate Director, IT Commercial Sales Data and Analytics

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, Viral hepatitis and Cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The role is based in the Gilead Business Services center in Raleigh's Research Triangle region, home to some of the company's critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead's business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

Summary:

The Associate Director, IT Commercial and Sales Analytics role within the Enterprise Data and Analytics organization, is a leadership role accountable for Commercial Stakeholder engagements, timely and consistent delivery of operational data management, reporting, dashboards and applications to Gilead US Commercial, Sales Analytics & Operations, Data Strategy & Governance and other Field facing and HQ teams and stakeholders. The role will be involved in building IT data and analytics solutions for multiple Gilead Commercial therapeutic areas and product launches. Successful candidates will possess a combination of Commercial process knowledge, cloud data technology management and multiple IT vendors management experience.

Initiatives led during a typical year, include Data & Analytics Operational delivery effectiveness improvements, Cloud transformation initiatives, Commercial Product Launch analytics support and other data strategy projects, to enhance US Commercial Sales and Analytics organization's data and analytics effectiveness. The role also works with Commercial IT leadership in data and analytics roadmap development and horizontal IT data management and analytics tools portfolio streamlining. This position will direct additional IT and Vendor resources as required and creates influence network across diverse functional groups, including Gilead Commercial and IT functions.

Essential Job Duties:

Leadership & Program management

This role needs to drive key data & analytics initiatives and transformation programs, support product launches and should manage cross functional program milestones

Deep Financial expertise of managing budgets of complex programs

Drive demand and roadmap planning working with business to generate business cases and generate ROI frameworks with Commercial business stakeholders including US Sales Analytics, Data Strategy & Governance, Incentive Compensation, Commercial forecasting and other organizations

Deep cross functional collaboration within IT (Commercial IT, Platforms, iOS applications, Enterprise Architecture, etc.) is needed to be successful in this role

Technology Competency

Need deep understanding of data and analytics technology stack including AWS, Informatica, MDM, Dell Boomi, Teradata, Oracle, Azure, Salesforce, Starburst, etc.

Manage Devops and delivery teams for data and analytics to the above Commercial teams

Lead several POCs at Gilead to enhance the future state of technology stack at Gilead, advance operational efficiency including advanced analytics initiatives

Understand the cross functional technology dependencies to make informed decisions

Manages Projects and understand business implications on using right architecture components addressing cross technology issues

Data & Analytics DevOps

Drive overall all Operational efficiency of Commercial US Solutions in AWS Cloud and should have good understanding Data mesh architecture and iOS application management

Manage and navigate complex global vendor ecosystem at Gilead including vendors CTS, HCL, ZS, Accenture, etc

Proactively come up with recommendations to further improve DevOps and cloud optimizations efficiencies

Understand and improvise Gilead DevOps processes and systems including Gilead-DnA Platform's Commercial data & analytics account standards, methods & tools management

Overall

Need to have proven leadership skills to manage complex projects and vendor teams of dozens of SMEs

Cultivate strong business relationships and effectively communicate with US Sales Analytics Leaders (20+ Cross functional stake holders in Commercial business)

Basic Qualifications:

Bachelor's Degree and ten+ years of work experience OR Master's Degree and eight+ years of work experience

Preferred Qualifications:

10+ years supporting Commercial Pharma Sales Analytics and Operations processes

8+ years of experience with data management and analytics tools and technologies; AWS Cloud DevOps experience is preferred

5+ years managing technology and analytics vendor support teams

PMP, Scrum Master, CSPO, ITIL, ICP-ACC Six Sigma SME or other equivalent certifications

Experienced leader in building Commercial Analytical solutions within a pharmaceutical or Commercial biopharmaceutical organization, with a diverse and broad set of expertise on Data acquisition, analytics solutions & Commercial business processes

Deep understanding of Commercial data sets like IQVIA DDD, XPO, XPD, LAAD, SHAPTD, Specialty pharmacy, copay, patient assistance programs data, etc

Demonstrates strong technical understanding of Data warehousing process and AWS cloud technologies

Deep experience leading major data and analytics transformation projects

IT Support and build of Field analytics to drive sales performance for different therapeutic areas, products and indications

Drive IT operational efficiencies to scale the range and depth of analytics

Highly organized, results-oriented and attentive to details, self-motivated, proactive, independent and responsive

Excellent analytical and problem-solving skills requiring little supervisory attention

Experience with following technologies is preferred:

o AWS Cloud and Databricks architecture and services

o Integration technologies Like Informatica, Dell Boomi etc

o Salesforce, Veeva, Teradata and other Pharma applications

o Proficiency with query languages, such as SQL and or Python

o Visualization and reporting tools like Tableau, MicroStrategy

The salary range for this position is: $168,980.00 - $218,680.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability,genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.comfor assistance.

For more information about equal employment opportunity protections, please view the'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.