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Repair Dispatch Manager Jobs in Utah (NOW HIRING)

Witt O'Brien's

Answering Service Responder I

Ogden, UT

$41K - $52K/yr

Capable of answering calls regarding emergency fuel deliveries, appliance repairs, or safety issues ... management, and / or law enforcement or security * 2-5 years in a prior incident/emergency dispatch ...

The Network 101

General Manager

Saint George, UT

$125K - $150K/yr

Lead all branch operations across service, installation, sales, dispatch, warehouse, and customer ... Appliance Repair * Restoration Services (fire, water, mold) * Landscaping / Lawn Care Services

The Network 101

General Manager

Saint George, UT · On-site

$125K - $150K/yr

Lead all branch operations across service, installation, sales, dispatch, warehouse, and customer ... Appliance Repair * Restoration Services (fire, water, mold) * Landscaping / Lawn Care Services

Waste Management

CDL A Driver Tractor Trailer

West Haven, UT · On-site

$21.30 - $29.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... repair. * Immediately reports any unsafe situations or unscheduled service calls to Operations Manager and Dispatch before attempting service. * Participates and cooperates in all scheduled training ...

Waste Management

CDL A Driver Tractor Trailer

West Haven, UT

$21.30 - $29.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... repair. * Immediately reports any unsafe situations or unscheduled service calls to Operations Manager and Dispatch before attempting service. * Participates and cooperates in all scheduled training ...

Waste Management

CDL A Driver Tractor Trailer

Ogden, UT · On-site

$21.30 - $29.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... repair. * Immediately reports any unsafe situations or unscheduled service calls to Operations Manager and Dispatch before attempting service. * Participates and cooperates in all scheduled training ...

Waste Management

CDL A Driver Tractor Trailer

West Haven, UT · On-site

$21.30 - $29.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... repair. * Immediately reports any unsafe situations or unscheduled service calls to Operations Manager and Dispatch before attempting service. * Participates and cooperates in all scheduled training ...

Any Hour Group

HVAC Service Technician

Saint George, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Perform maintenance, diagnostics, troubleshooting, and repairs on residential HVAC systems ... Work closely with dispatch and management to ensure a five-star customer experience Who We're ...

Atlas Disposal

Roll-Off Driver

Salt Lake City, UT · On-site

$24 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Dispatch or Supervisor. * Identifies and reports all containers in need of repair or replacement ... Quickly, Atlas Disposal became the best choice for waste management in Sacramento based on ...

PACS

IT Asset Manager

Farmington, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Coordinate with vendors on procurement, warranty/repair, leasing, and end-of-life equipment ... Support the Service Desk and field dispatch teams with asset data needed for troubleshooting ...

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All JobsRepair Dispatch JobsRepair Dispatch Manager JobsRepair Dispatch Manager Jobs in Utah

Repair Dispatch Manager information

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Utah?

For Repair Dispatch Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Repair Dispatch Manager jobs in Utah look for?

The top searched job categories for Repair Dispatch Manager jobs in Utah are:

What cities in Utah are hiring for Repair Dispatch Manager jobs?

Cities in Utah with the most Repair Dispatch Manager job openings:

Repair Dispatch Manager jobs near you
Infographic showing various Repair Dispatch Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Answering Service Responder I

Witt O'Brien's

Ogden, UT

$41K - $52K/yr

Full-time

Re-posted 5 days ago

Job description

Are you looking for an opportunity to truly make a difference? Do you want to join a collaborative, mission-driven team that protects the planet, strengthens communities, and supports businesses when they need it most? Are you seeking a place where your work contributes directly to an organization known for excellence in environmental services, crisis management, and emergency response? If your answer is "yes," then you belong at Ambipar.

Answering Service Responder - Level I

Position Summary

Our office needs a reliable and talented Answering Service Responder. Your work as an operator will make a real difference as you provide assistance to various clients during emergency situations.

The ideal candidate will have demonstrated experience supporting activities related to emergency response and/or incident management. This position requires a professional demeanor and strong verbal and written communication skills. We are looking for a self-motivated, responsible, and confident individual with a commitment to integrity and the ability to prioritize multiple projects, meet deadlines, and work collaboratively with minimal supervision.

Position Details

  • Reports to:After Hours Service Manager
  • Location: Hybrid - Ogden, Utah
  • Position Type:Regular, Full-Time
  • FLSA Classification:Non-Exempt
  • Pay: Hourly
  • Compensation:Commensurate with Experience
  • Shift: Must be available to work rotating shifts to include overnight

Essential Functions

  • Answer incoming calls and emails in a timely, professional, and courteous manner
  • Capable of answering calls regarding emergency fuel deliveries, appliance repairs, or safety issues, such as gas leaks.
  • Represent clients serving as their emergency call center
  • Dispatch emergency calls to client's on call personnel.
  • Must be capable of gathering and transcribing information with speed and accuracy
  • Receive incident and/or Emergency calls from 911 dispatch.
  • Ability to remain calm, courteous, and confident when answering a distress call
  • Other duties as assigned

Minimum Job Requirements

  • High School Diploma or equivalent
  • Intermediate level skill with Microsoft Office products specifically Microsoft Teams and SharePoint
  • Intermediate level computer literacy supporting a variety of software platforms
  • Must be capable of typing 30+ WPM
  • Punctual and dependable with the ability and willingness to work evenings, weekends, holidays, and on-demand (during emergencies)
  • Adaptable and patient with the ability to remain calm and professional during times of heightened activity, uncertainty, ambiguity, rapid change, and fixed deadlines
  • Ability to communicate clearly, succinctly, and in a manner that appeals to a wide audience
  • Ability to triage complex situations and effectively transcribe information accurately
  • Ability to remain patient to professionally support international callers where English is not their primary language
  • Capable of following a procedure and executing tasks as outlined within a procedure
  • Must have basic computer skills and proficient in the use of the Microsoft Office Suite

Preferred Job Requirements

  • Previous experience in emergency response, incident management, and / or law enforcement or security
  • 2-5 years in a prior incident/emergency dispatch role; preferably in emergency dispatch or hazardous notification center

Job Description Disclaimer

This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned might also be performed, and that not all responsibilities may be carried out depending on operational needs.

Commitment to Diversity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Veteran/Disabled

With you when it counts.

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