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Repair Dispatch Manager Jobs in Utah (NOW HIRING)

Purple

Dispatch CDL-A Driver

Salt Lake City, UT · On-site

$24 - $28/hr

Fill in for Dispatch as needed. * Fully understands all aspects of Yard Management and maintaining ... repairs, etc.) * Notify managers of any major maintenance or delivery issues encountered.

Black Diamond Experts

Dispatcher

Salt Lake City, UT · On-site

A Dispatcher plays a vital role in coordinating and managing service calls for various home maintenance and repair departments, such as plumbing, HVAC or electrical services. Your responsibilities ...

Purple

Dispatch CDL-A Driver

Salt Lake City, UT · On-site

Fill in for Dispatch as needed. * Fully understands all aspects of Yard Management and maintaining ... repairs, etc.) * Notify managers of any major maintenance or delivery issues encountered.

DP Nicoli Inc

Operations Manager

Salt Lake City, UT · On-site

$80K - $95K/yr

Lead, coach, and develop local Dispatchers, Drivers and Yard teams. * Facilitate employee ... Coordinate internal and external repairs, including wide load permits and DVIR compliance.

EMCOR Group, Inc.

Fleet Manager

Salt Lake City, UT · On-site

$60 - $80/hr

Responsible for supervising and dispatching drivers for pickups and deliveries. Essential Duties ... Schedule repairs/replace any parts on vehicles and trailers as needed. * Recommend any upgrades ...

D.p.-Nicoli,-Inc.

Operations Manager

Salt Lake City, UT · On-site

$100 - $125/hr

Lead, coach, and develop local Dispatchers, Drivers and Yard teams.Facilitate employee development ... Coordinate internal and external repairs, including wide load permits and DVIR compliance.Oversee ...

CCI Mechanical, Inc.

Fleet Manager

Salt Lake City, UT · On-site

Responsible for supervising and dispatching drivers for pickups and deliveries. #LI-LP2 #CCI ... Schedule repairs/replace any parts on vehicles and trailers as needed. * Recommend any upgrades ...

Cafe Rio

Manager, Facilities

Salt Lake City, UT · On-site

$60K - $65K/yr

This role spends most of its time in stores diagnosing issues,completing repairs, supporting ... dispatch,and timely resolution. Coordinate vendors, contractors, landlords,store teams, and ...

Cafe Rio

Manager, Facilities

Salt Lake City, UT

$60K - $65K/yr

This role spends most of its time in stores diagnosing issues,completing repairs, supporting ... dispatch,and timely resolution. Coordinate vendors, contractors, landlords,store teams, and ...

Cafe Rio

Manager, Facilities

Salt Lake City, UT · On-site

$60K - $65K/yr

This role spends most of its time in stores diagnosing issues, completing repairs, supporting ... dispatch, and timely resolution. Coordinate vendors, contractors, landlords, store teams, and ...

builders

Dispatcher

Layton, UT · On-site

Maintains record of mileage, fuel used, repairs made, and other expenses. * Establishes service or ... of management. * Ability to add, subtract, multiply, and divide in all units of measure, using ...

Cafe Rio

Manager, Facilities

Salt Lake City, UT

$60K - $65K/yr

This role spends most of its time in stores diagnosing issues, completing repairs, supporting ... dispatch, and timely resolution. Coordinate vendors, contractors, landlords, store teams, and ...

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Repair Dispatch Manager information

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Utah?

For Repair Dispatch Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Repair Dispatch Manager jobs in Utah look for?

The top searched job categories for Repair Dispatch Manager jobs in Utah are:

What cities in Utah are hiring for Repair Dispatch Manager jobs?

Cities in Utah with the most Repair Dispatch Manager job openings:

Repair Dispatch Manager jobs near you
Infographic showing various Repair Dispatch Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Dispatch CDL-A Driver

Salt Lake City, UT • On-site

Purple
See more jobs at Purpleexternal

$24 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Purple Innovation rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

26th of 52 rated furniture manufacturers

Job description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world - one mattress at a time.
Compensation
The compensation target for this role is: $24.00 - $28.00
Job Summary
We are seeking a dependable delivery driver - for Yard/Shuttle/Delivery/Dispatch. Individual needs to have at least two years dispatch/yard control, driving and shuttling experience. The driver will fill in for Dispatch as needed to support the traffic of all shipping and receiving loads as needed for incoming and outgoing shipments to/from Purple locations, and its depots and warehouses.
Job Description
Essential Duties & Responsibilities:
  • Fill in for Dispatch as needed.
  • Fully understands all aspects of Yard Management and maintaining all logs and records of inbound-outbound carriers.
  • May interact with local customers, answer questions, and advise them of our products.
  • Confirm contents of each shipment matches manifest document.
  • Ensures assigned vehicle is clean.
  • Maintain and service vehicle as needed (refuel, change oil, tire pressure, repairs, etc.)
  • Notify managers of any major maintenance or delivery issues encountered.

  • Maintain detailed driving and delivery logs.
  • Perform Yard Checks, prepare and distribute related reporting and daily emails.
  • Adhere to company rules and regulations.
  • Obey all applicable traffic laws and drive in accordance with the weather and road conditions.
  • Comply with FMCSA and DOT rules and regulations.
  • Always makes safety a priority.

Driver - Yard/Shuttling Qualifications
  • CDL-A Driver's License
  • Minimum of 1-year experience in yard spotting, repositioning of equipment (trailers/containers)
  • Minimum of 1-year of tractor/trailer driving required.
  • Clean driving record with no moving violations
  • Must pass background check and drug test.
  • Ability to lift up to 50 lbs.
  • Proficient using YMS, two-way radio, I-Pad and other TMS Systems
  • Proficient with Microsoft Office Suite
  • Excellent customer service skills
  • Good verbal and written communication

Driver - Yard/Shuttle Qualifications
  • Document all incoming and outgoing trailers/containers, coordinate driver schedules, movements of trailers/containers to specific doors for loading/unloading.
  • Be flexible to work some weekends or support drivers on yard moves as needed

  • Properly maintain all logs and records of inbound-outbound carriers
  • Monitor the trafficking process for all equipment that enters or leaves the yard.
  • Check all trailers/containers prior to transferring to designated warehouse/yard locations.
  • Ensure timely and accurate appointment booking of inbound/outbound deliveries.
  • Propose process improvements of yard management and workflow.
  • Manage resources allocation around bottlenecks and evolving scheduling demands.
  • Work closely with Purple Drivers and the Transportation/Logistics teams.
  • Ensure receipt of daily and weekly order schedules.
  • Print necessary tickets supporting documentation needed for daily scheduled shipping, receiving and yard drop/hook moves.
  • Ensure carrier bookings and scheduling control processes and procedures are followed correctly.
  • This position will also require assistance on non-driving days to the Home Delivery Team when they require a 3rd person. You will assist in moving a mattress as a team into a customer's residence.

Required Skills, Education & Experience:
  • 2+ yrs. of Yard/Shuttling/Dispatch, of inbound/outbound Load management.
  • An initiative-taking and meticulous individual with initiative-taking communication style with all teams.
  • Strong organizational skills in a dynamic and rapidly growing environment.
  • TMS system, scheduling, and carrier booking/appoint management.
  • Ability to manage appointment schedule changes quickly and notify all parties involved.
  • Solid computer skills with email and spreadsheets.

Work Hours (Good Faith Estimate):
This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.
BENEFITS AND PERKS
  • Medical, Dental, Vision
  • 401(k) Match
  • Paid Time Off
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products

WHY WORK AT PURPLE?
  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people's lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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