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Repair Dispatch Manager Jobs in Utah (NOW HIRING)

... dispatching vendors, and ensuring timely resolution. Coordinate with vendors, contractors, and internal teams to manage repair and maintenance work while ensuring service quality and cost efficiency.

... customer vehicles repairs are scheduled in a timely manner according to Company standards. In ... Inventory Management OE Parts / Special Order * Order parts from select vendors * Follow up with ...

... customer vehicles repairs are scheduled in a timely manner according to Company standards. In ... Inventory Management OE Parts / Special Order * Order parts from select vendors * Follow up with ...

... customer vehicles repairs are scheduled in a timely manner according to Company standards. In ... Inventory Management OE Parts / Special Order Order parts from select vendors Follow up with ...

... requests, repairs, office keys, paperwork, ect. Dispatch maintenance staff to address building ... Manage key card access controls and property security. Support executive team with admin tasks as ...

Answering Service Responder I

Ogden, UT · On-site

$41K - $52K/yr

Capable of answering calls regarding emergency fuel deliveries, appliance repairs, or safety issues ... management, and / or law enforcement or security * 2-5 years in a prior incident/emergency dispatch ...

Showing results 21-40

Repair Dispatch Manager information

What does a repair dispatch manager do?

A Repair Dispatch Manager oversees the scheduling and coordination of repair technicians to ensure timely and efficient service delivery. They handle incoming repair requests, assign jobs based on technician availability and expertise, and track the progress of repairs. The role also involves communicating with customers, maintaining records, and working to optimize response times. Strong organizational and communication skills are crucial for success in this position.

How does a repair dispatch manager typically collaborate with field technicians and other departments to ensure timely service delivery?

A Repair Dispatch Manager plays a central role in coordinating between field technicians, customer service representatives, and parts departments to ensure repairs are scheduled and completed efficiently. This involves real-time communication to assign jobs, monitor progress, and address any obstacles such as parts shortages or urgent customer needs. Regular team meetings and use of dispatch software help streamline operations and foster collaboration. By maintaining clear communication channels, the manager ensures that customer expectations are met and technicians have the resources they need for successful service calls.

What are the key skills and qualifications needed to thrive as a repair dispatch manager, and why are they important?

To thrive as a Repair Dispatch Manager, you need strong organizational skills, knowledge of dispatch operations, and experience in service management, typically supported by a background in logistics or a related field. Familiarity with dispatch management software, CRM systems, and scheduling tools is essential for coordinating repair teams and managing work orders efficiently. Exceptional communication, problem-solving, and leadership abilities help in managing staff and ensuring customer satisfaction. These skills and qualifications are crucial for optimizing repair workflows, minimizing downtime, and delivering prompt, reliable service to clients.

What is the difference between Repair Dispatch Manager vs Repair Coordinator?

AspectRepair Dispatch ManagerRepair Coordinator
CertificationsTypically requires industry-specific certifications or experience in dispatchingOften requires customer service or administrative certifications
Work EnvironmentSupervises dispatch teams, manages schedules, and coordinates repair operationsAssists customers, schedules repairs, and communicates with technicians
Employer & Industry UsageUsed in service, maintenance, and repair industries like HVAC, plumbing, and electricalCommon in similar industries for customer support and scheduling roles

The Repair Dispatch Manager focuses on overseeing dispatch operations and managing teams, while the Repair Coordinator handles customer interactions and schedules repairs. Both roles are essential in repair services but differ in scope and responsibilities.

What are popular job titles related to Repair Dispatch Manager jobs in Utah?

For Repair Dispatch Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Repair Dispatch Manager jobs in Utah look for?

The top searched job categories for Repair Dispatch Manager jobs in Utah are:

What cities in Utah are hiring for Repair Dispatch Manager jobs?

Cities in Utah with the most Repair Dispatch Manager job openings:

Infographic showing various Repair Dispatch Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Manager, Facilities

Cafe Rio

Salt Lake City, UT

Full-time

Re-posted 12 days ago


Cafe Rio rating

5.2

Company rating: 5.2 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

55th of 106 rated fast food restaurants


Job description

The Facilities Manager leads facilities maintenance operations for an assigned region to ensure safe, reliable, and efficient building and equipment performance across restaurant locations. This role oversees service request management, vendor coordination, and preventive maintenance programs to support consistent operational standards and timely issue resolution.

The position works closely with store teams, internal partners, and vendors to maintain equipment reliability and manage repair and maintenance costs. The Facilities Manager also serves as a liaison with landlord representatives on facility-related matters and supports facility improvement initiatives, operational reporting, and emergency response as needed. This role reports to the Director of Facilities.

Responsibilities

Oversee service request management for assigned restaurants, including troubleshooting issues, routing work orders, dispatching vendors, and ensuring timely resolution.

Coordinate with vendors, contractors, and internal teams to manage repair and maintenance work while ensuring service quality and cost efficiency.

Administer and monitor the regional Preventive Maintenance (PM) program, including scheduling services, managing vendor contracts, and ensuring compliance with maintenance standards.

Monitor repair and maintenance activity and analyze spending trends to identify opportunities for cost control, operational improvements, and equipment reliability.

Maintain working knowledge of restaurant equipment, warranties, and manufacturer recommendations to support repair-versus-replacement decisions.

Serve as a liaison between store teams, vendors, and landlord representatives to coordinate facility-related issues and maintain positive working relationships.

Support facilities systems administration including maintaining data accuracy, dashboards, and user access as needed.

Assist with the preparation, review, and coordination of vendor proposals, bids, and project scopes.

Conduct restaurant visits to perform facility walk-throughs, assess building conditions, identify maintenance needs, and provide operational guidance to store teams.

Ensure accurate record keeping for work orders, vendor activity, and invoices while supporting budget tracking and reporting.

Provide support for urgent facility issues and participate in emergency response coordination when needed.

Assist with seasonal facility readiness, including preparation for changing weather conditions.

Qualifications

Minimum of 4 years of experience in facilities management, building maintenance, trades, or property operations, preferably in restaurant, retail, or hospitality environments.

Bachelor's degree in Construction Management, Engineering, Architecture, Business Administration, or related field preferred; equivalent experience may be considered.

Strong knowledge of building systems, commercial kitchen equipment, and preventive maintenance practices.

Demonstrated ability to manage multiple service requests, vendors, and priorities in a fast-paced operational environment.

Strong communication and interpersonal skills with the ability to work effectively with store teams, vendors, landlords, and internal stakeholders.

Experience analyzing repair and maintenance costs, budgets, and operational trends.

Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint) and familiarity with facilities or work order management systems (Service Channel experience a plus).

Strong organizational and problem-solving skills with attention to detail and the ability to meet deadlines.

Working knowledge of budgeting processes and basic P/L concepts related to facilities maintenance.

Spanish language skills are a plus.

Ability to travel as needed within the assigned region.


What Cafe Rio employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Cafe Rio logo

About Cafe Rio

Sourced by ZipRecruiter

The year was 1997. The place, a little town in southern Utah called St. George. A lovely couple named Steve and Patricia Stanley started a restaurant called Cafe Rio Mexican Grill. Cafe Rio served authentic dishes derived from inspired recipes and traditional cooking of Northern Mexico’s Rio Grande region, Southern Texas, and New Mexico. Central to every bite was the belief that every ingredient must be fresh and made fresh to order. And you know what? People loved it. They couldn’t get enough of it. So much so, that one restaurant became six. In 2004, these six little restaurants caught the attention of a fine gentleman named Bob Nilsen. He purchased Cafe Rio from the Stanleys with the idea of spreading the love of making this fresh Mexican food to everyone in and around Utah and beyond. We’re realizing the dream of spreading the love of Cafe Rio Mexican Grill around Utah and beyond. Check out our locations page to find a Cafe Rio near you.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1997

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