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Rentcafe Jobs in Michigan (NOW HIRING)

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YardiOne and RentCafe experience required * Unit design and remodel experience preferred * Experience in developing and managing budgets * Knowledge of Fair Housing, OSHA, and all regulations

Rentcafe information

What are the key skills and qualifications needed to thrive as a RentCafe specialist?

To thrive as a RentCafe Specialist, you need a solid understanding of property management processes, customer service experience, and familiarity with leasing workflows, often supported by a background in real estate or property management. Proficiency with the RentCafe platform, Yardi property management software, and general CRM systems is typically required. Strong communication, problem-solving skills, and attention to detail help you address resident inquiries and support property operations effectively. These skills and qualities are crucial for ensuring smooth digital leasing processes, resident satisfaction, and optimal property performance.

What are some common challenges faced by RentCafe specialists when supporting property management clients?

RentCafe specialists often encounter challenges such as troubleshooting complex software issues for clients, adapting to frequent updates in the platform, and resolving time-sensitive requests while balancing multiple tasks. Since the role requires close collaboration with property managers and leasing agents, effective communication and problem-solving skills are essential. Staying up-to-date with RentCafe features and maintaining a strong understanding of client workflows are key to delivering excellent customer support.

What is the difference between Rentcafe vs Leasing Agent?

FeatureRentcafeLeasing Agent
Primary RoleProperty management software provider for leasing and rent collectionIndividual responsible for showing properties and signing leases
CredentialsNone specific; familiarity with property management softwareReal estate license or certification often required
Work EnvironmentOffice-based, supporting property managers and leasing teamsOn-site at properties, interacting directly with prospective tenants
Industry UsageUsed by property management companies and landlordsEmployed by property management firms or independently as a real estate agent

Rentcafe is a property management software platform that streamlines leasing processes, while a leasing agent is a person who directly interacts with tenants and manages property showings. Both roles are integral to the rental industry but serve different functions. Rentcafe supports leasing operations behind the scenes, whereas leasing agents are the frontline representatives engaging with prospective tenants.

What cities in Michigan are hiring for Rentcafe jobs?

Cities in Michigan with the most Rentcafe job openings:

Infographic showing various Rentcafe job openings in Michigan as of August 2026, with employment types broken down into 77% Full Time, and 23% Temporary. Highlights an 100% In-person job distribution.

Enterprise Software Support Engineer

Edward Rose & Sons

Bloomfield, MI • On-site

Full-time

Retirement, PTO

Posted 10 days ago


Edward Rose & Sons rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

52nd of 205 rated real estate companies


Job description

Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for an Enterprise Software Support Engineer to join our team in Bloomfield Hills, MI!
The Enterprise Software Support Engineer provides advanced support and troubleshooting for ERP and CRM software (Yardi Voyager, RentCafé CRM, and RentCafé, Yardi Elevate, YardiOne, Aspire) and related applications. Provide technical support for enterprise applications and platforms. Additionally, the successful candidate will assist with research, design, development, and testing of ERP and CRM configurations and processes, as assigned by the Enterprise Software Support Team Leader and complete tasks in a timely manner with a positive, customer-service oriented attitude.
What are the responsibilities of the Enterprise Software Support Engineer?
  • Provides day-to-day support of ERP and CRM (Yardi Voyager, RentCafé CRM, and RentCafé, Yardi Elevate, YardiOne, Aspire) and related applications such as password resets, ticket routing and escalation.
  • Manage service requests, prioritize and route client requests to both internal and external resources.
  • Follow-up on projects with clients and senior members of the technology team.
  • Perform special projects as assigned by the enterprise software support team leader.
  • Stay current with Yardi and related applications, changes, and updates.
  • Research solutions to issues using available information resources.
  • Occasional extended support coverage - which may include on-call, evening and/or weekend hours.
  • Work closely with other departments for collaborating IT projects.
  • Assist with the development of an execution of training for staff and stakeholders on technical issues and changes as needed.
  • Identify and analyze problems, develop, communicate and assist with implement logical effective solutions.
  • Develop and distribute documentation for any troubleshooting and/or resolution steps.
  • Responsible for the design, development and implementation of new enterprise software programs.
  • Collaborate with other teams on best practices in relation to use of enterprise software programs.

What are the role requirements?
  • Bachelor's degree in technology related field or previous job equivalent experience in ERP, CRM, and property management is required.
  • Strong working knowledge of Yardi and related applications (Voyager, RentCafé CRM, and RentCafé, Yardi Elevate, YardiOne, Aspire).
  • Preferred Technology Exposure: SharePoint, Microsoft Windows, Microsoft Office365, Windows administration.
  • Knowledge and experience of customer service practices.
  • The ability to work cooperatively with others.
  • Must be willing to work overtime when necessary and occasional extended support coverage - which may include on-call, evening and/or weekend hours.
  • Must be willing to fly to various locations via private or public air transportation.
  • Must possess a valid driver's license and a dependable means of transportation.

What's in it for you?
  • Comprehensive benefits package, including 401(k) with company match
  • On the job training and development
  • Generous paid time off programs
  • Competitive compensation plan with bonus opportunities
  • Great work environment
  • Opportunities for advancement
  • Discounted apartment home

Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workforce. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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