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Rental Car Recovery Jobs (NOW HIRING)

LDRP - Labor Delivery Recovery & Postpartum * Discipline: RN * Start Date: 08/24/2026 * Duration ... Rental Car Allowances * Continuing Education Resources * Referral Bonuses * And more The Anders ...

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Rental Car Recovery information

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How much do rental car recovery jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for rental car recovery in the United States is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.11 per hour, depending on experience, location, and employer.

What is the difference between Rental Car Recovery vs Towing and Recovery Specialist?

AspectRental Car RecoveryTowing and Recovery Specialist
CredentialsDriver's license, insurance, possibly specialized trainingDriver's license, towing certifications, safety training
Work EnvironmentRental agencies, airports, car rental locationsRoadside, accident scenes, towing yards
Industry UsageCar rental companies, fleet managementAuto repair shops, towing companies, roadside assistance

Rental Car Recovery primarily involves retrieving rental vehicles from various locations, often within a fleet management context. Towing and Recovery Specialists focus on roadside assistance, towing vehicles from accident sites or breakdowns. While both roles require driving skills and safety training, Rental Car Recovery emphasizes fleet management and rental industry knowledge, whereas Towing and Recovery Specialists focus on roadside rescue and vehicle transport.

What are the key skills and qualifications needed to thrive as a rental car recovery agent?

To thrive as a Rental Car Recovery Agent, you need a valid driver’s license, knowledge of vehicle operations, and a high school diploma or equivalent. Familiarity with GPS tracking systems, recovery management software, and basic vehicle maintenance tools is typically required. Strong problem-solving, communication, and organizational skills help agents manage challenging situations and interact professionally with clients. These competencies ensure efficient recovery of vehicles, minimize company losses, and maintain customer satisfaction.

What is rental car recovery?

Rental car recovery refers to the process of locating, retrieving, and returning rental vehicles that have not been returned on time, have been abandoned, or are otherwise missing. Professionals in this field work with rental car agencies to track down overdue or stolen vehicles, often using GPS technology, customer records, and investigative skills. Their goal is to minimize losses for rental companies by efficiently recovering vehicles and ensuring proper documentation throughout the process.

What are some common challenges faced in a rental car recovery role, and how can they be managed effectively?

Professionals in Rental Car Recovery often encounter challenges such as locating overdue or missing vehicles, handling difficult customer interactions, and working irregular hours. Effective communication, attention to detail, and strong problem-solving skills are vital for success in this role. Building good relationships with local law enforcement and maintaining accurate records can also help streamline recovery processes and minimize complications. Team collaboration and regular training on safety procedures are key to managing risks and ensuring successful recoveries.
More about Rental Car Recovery jobs
What states have the most Rental Car Recovery jobs? States with the most job openings for Rental Car Recovery jobs include:
Infographic showing various Rental Car Recovery job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $31,197 per year, or $15 per hour.

Loss Recovery Representative

The Hankey Group

Las Vegas, NV

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

WESTLAKE WARRIOR |Post-Late Stage Collections
Las Vegas, NV | On-site

 

Why Westlake?
  •  Base Pay:
    •  $20.50 per hour plus bonus potential of up to $6,800 monthly based on individual and team performance.
  •  Tiered Retention Bonus:
    •  Receive $500 upon completion of 3 months from the start date.
    •  An additional $500 upon completion of 6 months from the start date.
  • *Incentive:
    • If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement.
    • * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You’ll Do:

The Charged-Off Collector is responsible for managing and collecting on charged-off accounts to help recover assets and minimize loss for Westlake Financial. This position requires strong negotiation and listening skills, sound judgment, and the ability to make strategic decisions regarding repossession and settlements.

  • Contact customers via outbound and inbound calls to arrange payment solutions and bring accounts to resolution.
  • Negotiate payment plans based on customer circumstances while meeting daily and monthly performance goals.

  • Conduct extensive skip tracing to locate customers, vehicles, or potential leads.

  • Maintain accurate records of account activity, updates, and vehicle recovery progress.

  • Collaborate with team members to support department goals and share information on active cases.

  • Handle multiple priorities efficiently in a fast-paced, goal-driven environment.

  • Ensure confidentiality of all company operations, customer information, and technology systems.

What We’re Looking For:
  • Strong skip-tracing background with the ability to locate customers and collateral effectively.

  • Excellent communication, negotiation, and written skills with a professional, goal-oriented attitude.

  • Flexible availability – able to work overtime and weekends as needed.

  • Proven ability to multitask and meet tight deadlines in a fast-paced environment.

  • Typing speed of at least 35 WPM with solid attention to detail.

  • Driven to meet goals and motivated to grow within the department.

  • Thorough understanding of state and federal collection laws, including the Fair Debt Collection Practices Act (FDCPA).

  • Minimum of 2 years of experience in the automotive finance industry, with knowledge of collections, repossession, and skip tracing.

  • Ability to assess and value collateral accurately.

  • Proficient with computer systems, including Microsoft Excel, Outlook, and other office software.

  • Comfortable using web-based applications and online skip-tracing tools.

  • High school diploma or equivalent required; college coursework preferred.

FULL TIME BENEFITS

  • Medical, Dental, and Vision Benefits
  • Life Insurance, Flexible Spending Account
  • 401K Matching
  • Employee Stock Ownership Program in a $14.2 Billion Company, Plus Company Matching
  • Wellness Program, Daily Team Exercises
  • Westlake University, Certification Programs
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • AT&T Wireless Discounts
  • Employee Loan Assistance
  • Annual Flu Shots, Biometric Screenings
  • Paid Vacations Days
  • Paid Sick Days
  • Paid Holidays
  • Rental Car Discounts
  • Dell Member Purchase Program
  • UKG Wallet - Advance Pay

ABOUT US

Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.  

Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B.  We have business relationships in all 50 states, including Puerto Rico.  We are looking to acquire talented individuals as we expand our market share.  Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America. 

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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