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Remote Zendesk Jobs in Wheat Ridge, CO (NOW HIRING)

Metron Farnier, LLC

Account Manager

Louisville, CO · Remote

$40K - $60K/yr

Proficiency with ticketing and CRM systems such as Zendesk and Salesforce Additional Information * Location: Louisville, CO or Remote, United States. Regional travel, as needed. * Employment Type ...

Propelus

Customer Support Specialist

Boulder, CO · Remote

$18 - $22/hr

This is a high-volume, remote role designed for "power users" who thrive in a fast-paced SaaS ... Proficiency with Zendesk (or a similar CRM) is required. You must be comfortable navigating deep ...

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Hire Connections

Be Seen First

Remote Customer Service Representative

Denver, CO · Remote

$20/hr

Customer Service Representative (Remote - Colorado Residents Only) Work From Home | $20/hour | Paid Training | Benefits Available Hire Connections is partnering with a leading health insurance ...

Nexora Talent

Remote- Customer Experience Service

Denver, CO · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Wheat Ridge, CO

Remote Zendesk information

See Wheat Ridge, CO salary details

$76K

$119K

$166.3K

How much do remote zendesk jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote zendesk in Wheat Ridge, CO is $119,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,400.00 and $135,000.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Wheat Ridge, CO?

For Remote Zendesk jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk jobs in Wheat Ridge, CO look for?

The top searched job categories for Remote Zendesk jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Remote Zendesk jobs?

Cities near Wheat Ridge, CO with the most Remote Zendesk job openings:

Remote Zendesk jobs near you

Account Manager

Metron Farnier, LLC

Louisville, CO • Remote

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Job Summary: Account Managers assume responsibility for multiple sales accounts and perform duties such as managing campaigns, identifying business opportunities, achieving sales targets, and taking part in client meetings. Account Managers are responsible for selling Metron’s hardware, services, and software to new and existing and existing customers.

Company Overview Metron is a leading provider of AI-enabled smart water management solutions. We provide the hardware and "WaterScope" software required to monitor water usage, identify costly leaks, and transform how public utilities and real estate sectors manage their most precious resource. Join us in our mission to save billions of gallons of water through ingenuity and dedication.

Key Responsibilities

  • Maximize growth by expanding sales of solutions and services in your territory.
  • Grow sales volume within the territory by developing leads, building relationships, and successfully ushering clients through the buying process using marketing data to identify and respond to incoming requests for quotation, guide cold calling efforts, and representing our Company at events in your territory and beyond.
  • Collaborate with Marketing to drive lead generation and management.
  • Maintain an effective sales pipeline using Salesforce Customer Relationship Management System (CRM).
  • Be alert to competitive products and practices, keeping management informed of market conditions and trends.
  • Prepare and assist with sales reports, including bids, proposals, quotes and sales forecasts.
  • Attend and participate in sales meetings, training programs, conventions, and trade shows as needed.

Minimum Qualifications

  • Bachelor of Science degree in Business, Marketing or related degree (or 4 years equivalent experience)
  • 3-5 years in sales or customer service
  • Demonstrated experience handling escalations and complex customer-impacting issues.
  • Self-starter with a high level of initiative and the ability to work independently
  • Proficiency with ticketing and CRM systems such as Zendesk and Salesforce

Additional Information

  • Location: Louisville, CO or Remote, United States. Regional travel, as needed.
  • Employment Type: Full-time, 40+ hours a week
  • Shift: Typical daytime hours; may vary based on travel and project needs

Salary and Benefits

  • Base Salary or Range: $40,000.00 - $60,000.00 base, plus commissions
  • Summary of Benefits: Competitive package including Medical, Dental, and Vision plans; 401(k) with company match; and Paid Time Off (PTO)


Equal Opportunity Employer It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

How to Apply If this sounds like a good match for your skills and interests, please apply using the form below. Please attach your resume to your application.

Close Date This position is expected to remain open until August 31, 2026