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Remote Zendesk Jobs in Peekskill, NY (NOW HIRING)

ABB

VFD Technical Support Specialist

Wilton, CT · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Peekskill, NY

Remote Zendesk information

See Peekskill, NY salary details

$74.7K

$117K

$163.5K

How much do remote zendesk jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote zendesk in Peekskill, NY is $117,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $132,700.00 per year, depending on experience, location, and employer.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are the most commonly searched types of Zendesk jobs in Peekskill, NY?

The most popular types of Zendesk jobs in Peekskill, NY are:

What are popular job titles related to Remote Zendesk jobs in Peekskill, NY?

For Remote Zendesk jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Zendesk jobs in Peekskill, NY look for?

The top searched job categories for Remote Zendesk jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Zendesk jobs?

Cities near Peekskill, NY with the most Remote Zendesk job openings:

Remote Zendesk jobs near you

Customer Service Representative (REMOTE)

Rye, NY • Remote

Madison Approach
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Madison Approachexternal

$25 - $31/hr

Full-time

Posted 20 days ago

Job description

Job Title: Remote Customer Service Representative (SAP Experience Required)
Location: Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate: $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours: 8:30am-5pm
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks