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Remote Customer Experience Analyst Jobs in Peekskill, NY

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

We are seeking a customer-focused and detail-oriented Customer Experience Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building positive ...

Angenex

Remote Junior Data Analyst

Paterson, NJ · Remote

Collect, analyze, and interpret data to identify trends and make strategic recommendations for improvement in areas such as product performance, marketing campaigns, customer experience, and customer ...

Quorum

Senior Financial Analyst - REMOTE

Dobbs Ferry, NY · On-site +1

$89K - $111K/yr

Experience using data analytics, financial technology platforms, or AI-driven tools (e.g., Power BI ... Ability to communicate with coworkers and customers via email, chat, teleconference, and/or phone ...

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Remote Customer Experience Analyst information

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$19

$42

$70

How much do remote customer experience analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote customer experience analyst in Peekskill, NY is $42.34, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $47.98 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Peekskill, NY?

For Remote Customer Experience Analyst jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Peekskill, NY look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Customer Experience Analyst jobs?

Cities near Peekskill, NY with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Peekskill, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $88,060 per year, or $42.3 per hour.

Customer Experience Associate (Remote)

HB Travels

Danbury, CT • Remote

$20K - $40K/yr

Part-time

Posted 9 days ago

Job description

We are seeking a customer-focused and detail-oriented Customer Experience Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building positive relationships, and creating exceptional customer experiences.

As a Customer Experience Associate, you will assist clients with inquiries, provide ongoing support, and help ensure a seamless customer journey. This position supports customers within the travel and hospitality industry and offers the opportunity to work in a fast-paced, service-focused environment.

Responsibilities

  • Provide exceptional customer support through phone, email, and online communication platforms
  • Respond to customer inquiries in a professional and timely manner
  • Assist clients with service requests and travel-related questions
  • Maintain accurate customer records and documentation
  • Follow up with customers to ensure satisfaction and resolve concerns
  • Communicate effectively with customers and team members
  • Follow established procedures and service standards
  • Help create a positive and memorable customer experience

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service and problem-solving abilities
  • Ability to work independently in a remote environment
  • Strong organizational and multitasking skills
  • Comfortable using computers and online communication tools
  • Detail-oriented with a positive and professional attitude
  • Previous customer service, hospitality, administrative, or travel-related experience is helpful but not required

What We Offer

  • Fully remote work opportunity
  • Flexible scheduling options
  • Training and onboarding provided
  • Supportive and collaborative team environment
  • Professional development opportunities
  • Opportunity to work within the travel and hospitality sector

Apply Today

If you enjoy helping customers, creating positive experiences, and working in a remote environment, we encourage you to apply. Qualified candidates will be contacted regarding the next steps in the hiring process.