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Remote Customer Service Supervisor Jobs in Peekskill, NY

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

... remote team. This role is ideal for individuals who enjoy helping people, building positive ... Respond to customer inquiries in a professional and timely manner * Assist clients with service ...

Team Green Marketing

Customer Service Telecommute

Paramus, NJ · On-site +1

$16.25 - $22/hr

We need upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer service function. This is a great opportunity for individuals who need flexible ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Peekskill, NY

Remote Customer Service Supervisor information

See Peekskill, NY salary details

$25.6K

$60.6K

$105.5K

How much do remote customer service supervisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for remote customer service supervisor in Peekskill, NY is $60,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,100.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Peekskill, NY?

For Remote Customer Service Supervisor jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Peekskill, NY look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Customer Service Supervisor jobs?

Cities near Peekskill, NY with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Peekskill, NY as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $60,606 per year, or $29.1 per hour.

Customer Service Representative (REMOTE)

Rye, NY • Remote

Madison Approach
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Madison Approachexternal

$25 - $31/hr

Full-time

Posted 26 days ago

Job description

Job Title:          Remote Customer Service Representative (SAP Experience Required)
Location:          Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate:         $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours:              8:30am-5pm 
 
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
 
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks