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Remote Customer Service Jobs in Peekskill, NY (NOW HIRING)

Remote Customer Support Specialist

Yonkers, NY ยท On-site +1

$26 - $35/hr

  • Dental

  • Vision

  • Retirement

We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person. A Little About Us.

Customer Service Telecommute

Paramus, NJ ยท On-site +1

$16.25 - $22/hr

We need upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer service function. This is a great opportunity for individuals who need flexible ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service information

See Peekskill, NY salary details

$10

$19

$28

How much do remote customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer service in Peekskill, NY is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.88 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Peekskill, NY?

The most popular types of Customer Service jobs in Peekskill, NY are:

What are popular job titles related to Remote Customer Service jobs in Peekskill, NY?

For Remote Customer Service jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Peekskill, NY look for?

The top searched job categories for Remote Customer Service jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Customer Service jobs?

Cities near Peekskill, NY with the most Remote Customer Service job openings:

Infographic showing various Remote Customer Service job openings in Peekskill, NY as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,856 per year, or $19.6 per hour.

Customer Service Representative (REMOTE)

Madison Approach

Rye, NY โ€ข Remote

$25 - $31/hr

Full-time

Posted 13 days ago


Job description

Job Title: Remote Customer Service Representative (SAP Experience Required)
Location: Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate: $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours: 8:30am-5pm
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks


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