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Remote Zendesk Jobs in Bothell, WA (NOW HIRING)

Targeted Talent

Customer Success Representative

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable working as needed in a remote environment with video-conferencing tools What you'll get * Competitive wages * ESPO (employee stock option program) * Medical/dental vision coverage ...

Vimly Benefit Solutions

System Administrator

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Administer the Hyper-V virtualization environment, including virtual networks, hypervisor hardware configuration and updates, Microsoft Remote Application, and VDI. * Maintain OS updates and hardware ...

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Showing results 21-27

All JobsZendesk JobsRemote Zendesk JobsRemote Zendesk Jobs in Bothell, WA

Remote Zendesk information

See Bothell, WA salary details

$79.9K

$125.2K

$174.9K

How much do remote zendesk jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote zendesk in Bothell, WA is $125,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $142,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is a remote Zendesk?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a remote Zendesk support specialist?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are popular job titles related to Remote Zendesk jobs in Bothell, WA? For Remote Zendesk jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk jobs in Bothell, WA look for? The top searched job categories for Remote Zendesk jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Zendesk jobs? Cities near Bothell, WA with the most Remote Zendesk job openings:
Remote Zendesk jobs near you
Infographic showing various Remote Zendesk job openings in Bothell, WA as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $125,214 per year, or $60.2 per hour.

Customer Service Representative { REMOTE }

Schermerhorn Real Estate Holdings, Inc.

Seattle, WA • On-site, Remote

$32 - $45/hr

Full-time

Re-posted 5 days ago

Job description


Schermerhorn employs experienced, courteous staff members to offer residents and clients a friendly and professional experience in all areas of service provided. The Schermerhorn Standard is achieved by first considering the needs of businesses and residents as well as a positive contribution to the landscape of a growing area. Quality and value are combined features that have become a trademark of the commercial and residential real estate built by Schermerhorn within United State of America.
The Customer Service Representative's job necessitates prioritizing all activities related to supporting our customers' order processing and fulfillment. The primary responsibility is the processing of customer orders and resolving issues throughout all stages of booking, planning, and delivery.
Duties and Responsibilities
  • Interacts with proper internal departments to gather the necessary information to resolve issues
  • Answer and process incoming calls, e-mails, and correspondence in a professional and timely manner.
  • Address customer needs and requests with a positive and can-do attitude.
  • Develops knowledge of product line, price, delivery time, and similar data as required
  • Enters orders into LOS with a focus on accuracy and compliance with internal procedures and requirements.
  • Works independently in a multi-department office environment
  • Advise sales representatives & brokers of customer order fulfillment issues and recommended resolution.

Requirements
  • Strong attention to detail and excellent multi-tasking abilities
  • Prefer proficiency in Microsoft Access & EDI.
  • Very strong communication skills, with the ability to respond calmly and professionally to customers and vendors.
  • Good problem-solving abilities and uses critical thinking skills to analyze and resolve problems in an efficient and productive manner.
  • Dependable team player and works well under pressure.
  • Proficient in Microsoft Word, Excel, Outlook, 10 Key entries.

Education and Qualifications:
  • 1 to 2 years of experience in customer service, sales, or related field

Education:
  • High School graduate, Associate Degree
  • Combination of experience and education will be considered

Physical Demands and work environment:
  • Sitting at a computer
  • Use of frequent fingers
  • Clear vision

Job Description Disclaimer:
The above job description is meant to describe the general responsibilities associated with the position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested.

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