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Remote Xerox Customer Service Jobs in Ridgeland, MS

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsXerox Customer Service JobsRemote Xerox Customer Service JobsRemote Xerox Customer Service Jobs in Ridgeland, MS

Remote Xerox Customer Service information

See Ridgeland, MS salary details

$9

$16

$26

How much do remote xerox customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote xerox customer service in Ridgeland, MS is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.61 per hour, depending on experience, location, and employer.

Can remote Xerox customer service be done remotely?

Yes, remote Xerox customer service roles are designed to be performed from home, often requiring the use of communication tools, troubleshooting software, and a reliable internet connection. These positions typically involve assisting customers with technical issues, order processing, and product support via phone, chat, or email.

What skills and qualifications are needed to thrive as a remote Xerox customer service representative?

To thrive as a Remote Xerox Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, Xerox product knowledge, and proficiency with remote support tools are typically required. Patience, active listening, and adaptability help build rapport with customers and efficiently resolve their issues. These skills are vital to ensuring customer satisfaction, maintaining brand reputation, and effectively handling support requests in a remote environment.

How does working as a remote Xerox customer service representative differ from an in-office customer service role?

As a Remote Xerox Customer Service representative, your daily responsibilities closely mirror those of in-office staff, including handling customer inquiries, troubleshooting issues, and providing product support. However, remote work relies heavily on digital communication tools, such as chat, email, and virtual meetings, for team collaboration and training. You may face unique challenges like managing your own time efficiently and staying connected with colleagues across different locations. Regular check-ins with supervisors and virtual team huddles are common practices to maintain a supportive work environment and ensure you have access to needed resources.

What is the difference between Remote Xerox Customer Service vs Remote Help Desk Support?

AspectRemote Xerox Customer ServiceRemote Help Desk Support
CredentialsCustomer service experience, basic technical knowledgeTechnical certifications often preferred, such as CompTIA A+
Work EnvironmentHome office, call center, or remoteHome office, remote IT support
Industry UsagePrinting, imaging, and document solutionsIT, technology, and software support
Common Search/ComparisonCustomer service roles in printing industryTechnical support roles in IT industry

Remote Xerox Customer Service primarily focuses on assisting clients with Xerox products and services, emphasizing customer communication and problem resolution. Remote Help Desk Support involves troubleshooting technical issues related to software, hardware, and networks. While both roles are remote and require communication skills, Xerox customer service centers on product-specific support, whereas help desk roles are more technical and IT-oriented.

Does Remote Xerox Customer Service offer remote jobs?

Remote Xerox Customer Service positions are available as remote jobs, allowing employees to work from home. These roles typically involve customer support, troubleshooting, and using communication tools like phone and chat platforms. Candidates should have good communication skills and a reliable internet connection.

What is a remote Xerox customer service representative?

Remote Xerox Customer Service jobs involve assisting Xerox customers with inquiries, troubleshooting, and support via phone, email, or chat, all from a home-based or remote location. Employees in these roles handle questions about Xerox products, help resolve technical or account issues, and provide general customer support. These positions require strong communication skills, problem-solving abilities, and familiarity with Xerox products or services. Remote work offers flexibility, but it also requires a reliable internet connection and a suitable workspace.
What are popular job titles related to Remote Xerox Customer Service jobs in Ridgeland, MS? For Remote Xerox Customer Service jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Remote Xerox Customer Service jobs in Ridgeland, MS look for? The top searched job categories for Remote Xerox Customer Service jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Xerox Customer Service jobs? Cities near Ridgeland, MS with the most Remote Xerox Customer Service job openings:
Remote Xerox Customer Service jobs near you
Infographic showing various Remote Xerox Customer Service job openings in Ridgeland, MS as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,051 per year, or $16.9 per hour.

Customer Service Representative REMOTE

Balance Staffing, Salt Lake City, UT

Jackson, MS • Remote

$14 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Now hiring REMOTE Customer Service Representatives. Seeking candidates who can offer excellent customer service skills, patience, and be compassionate to answer inbound calls from members regarding their healthcare benefits.

  • 100% REMOTE
  • DIRECT HIRE Opportunity
  • Full time hours
  • Benefits include medical, dental, vision and 401(k)

Job Details:

  • Professionally handle a high volume of inbound customer calls
  • Gather customer information accurately and efficiently
  • Assess customer needs and provide appropriate solutions
  • Educate customers on products, services, and healthcare benefits
  • Navigate multiple computer systems simultaneously
  • Meet attendance, productivity, and performance expectations
  • Resolve customer concerns whenever possible using one-call resolution
  • Follow company policies while maintaining a customer-focused approach
  • Document customer interactions accurately
  • Identify opportunities to improve processes and customer experience
  • Adapt to changes in procedures and business needs
  • Be available to work weekends, holidays, and overtime as needed

Work-from-Home Requirements

Internet:

  • Wired Ethernet connection required (wireless is not permitted)
  • Minimum internet speed: 50 Mbps download and 20 Mbps upload
  • DSL, Cable, or Fiber Optic internet only
  • Satellite, microwave, and cellular hotspot internet are not permitted

Equipment You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Equipment Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

Requirements:

  • High school diploma or GED required
  • Ability to pass a background check and drug screening
  • Healthcare or medical terminology experience is a plus
  • Strong customer service and communication skills
  • Excellent problem-solving and decision-making abilities
  • Comfortable working with senior citizens
  • Ability to identify customer needs and explain available services
  • Reliable attendance and dependability
  • Team-oriented with a positive attitude
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime
  • Dedicated home workspace that is quiet and free from distractions

If you are passionate about delivering outstanding client support with enthusiasm and professionalism, we encourage you to apply today. Join our team as a Customer Service Representative REMOTE and contribute to creating memorable experiences for our valued clients.

Company Description

Balance Staffing is a full-service staffing agency that aims to unite talented and hardworking people with excellent workplaces, while building lasting relationships with our employees and our clients. To us, job seekers are more than a resume; they are unique individuals working to achieve their career dreams and companies aren’t clients, but partners striving for business success. Our goal is connecting top talent with exceptional employers. Since 1997, that’s been our guiding purpose, inspiring us to always be at our best, so we can be there for you.